Customer reviews of Plantin

No problem with the delivery, I received 3 truffles for 100 g. Beautiful, but a little lacking in flavor.

Size of truffles shipped: Between 50 and 100 grams (written on the site, my order 100g), I received 4 truffles! problem with chronofraiche who called me 3 days in a row to tell me there was a delivery problem (nice) address error (my fault, I had not checked the delivery address but there is a cell phone, no call! I made up for it the next day after contacting your - professional - customer service department, but in the end I'm disappointed - the flavour isn't up to scratch, I've eaten much better with other producers, is it the size? the delivery times? The packaging is supposed to be a micro-perforated bag, I have my doubts about this. In any case, I wouldn't recommend your products in such conditions. Cdt JT

Good quality truffles.

One of the truffles was too ripe or not ripe enough... Disappointment

I didnt receive anything after 4 days even with the so called dhl express, very disappointed!

I haven't had a taste yet

User-friendly site

Truffles arrived with gel and frozen, disappointed, because it makes me lose on the duration of the product.

Delivery on the site without any problem, but some problems with the delivery and respect of the announced dates. But recurring problems with this carrier

....

Very fragrant

I ate the truffle brouillade, which had no taste whatsoever. When I opened the jar, I sniffed the smell, and I didn't smell anything, whereas the truffle has a strong smell all its own. I think the cream spoils the flavor of the truffle, which is far too weak in this container. I'll never recommend this product. I don't even know if I'll use the 2nd bottle I received.

Xxxxx

Hey, Only 1 thing: I noticed that if I leave my basket and return the next day to pay, all the items have disappeared.
Otherwise, I really liked the user experience. And especially the things that I bought. I will be back!

very clear and explicit site

Fine

++++

Order arrived on time.

correct

perfect

The site is very well done. Delivery was fast. Prices are correct.

Very good packaging and delivery....and the quality of the products.

Delivery time much too long for my taste if you operate in the same way with your truffles people have to receive them for Easter having ordered them at Christmas.

On the negative side, I'd like to mention the delivery aspect: although I paid for my order to be delivered to my home, I was notified by sms that the deliveryman had tried to deliver the parcel on the scheduled day, but had been unable to do so due to the absence of someone at home. That day, however, I didn't leave my home and I didn't receive any sms (or telephone) notification from the deliveryman that he was coming to deliver. I consider that the home delivery service has not been rendered. The charge by Chronopost (included in the price of my order with Plantin) is therefore unjustified.

Very clear, well-designed site.

EASY TO VISIT AND TRUSTWORTHY SITE. SECOND ORDER I MADE AND AM VERY SATISFIED.

very well

Complete site

The quality of the truffles received and the packaging were perfect.

fair

Impeccable packaging on the outside, but the box on the inside is damaged both inside and out, so it's not much of a gift.

Truffles arrive frozen 🤷

excellent site and ...competitive

Compliant

well

and I still haven't had any feedback from my contact with customer service about the little delivery problem.

I'm not a truffle expert but everything looks good. Correct price, free shipping over a certain amount.
Fast delivery. I thought it was the site of a producer but no it's a reseller and the source is rather vague ( france , espagne ) it's vague ^^

No aroma, no taste, truffles filled with water, what a disappointment!

Fast

Easy site navigation, fast delivery, well-packaged products