Customer reviews of Plantin

9,3 /10

Based on 1 765 published reviews

5 1 458 83% 4 131 7% 3 69 4% 2 38 2% 1 69 4%

Summary of reviews

Plantin shines with reliable delivery and consistently well-packaged orders, delivering smooth, fast service and effortless reorders while maintaining strong product availability. Customers repeatedly highlight dependable quality and professional guidance from the team, with many noting enjoyable experiences across truffles, oils, and dried mushrooms, plus supportive, top-notch customer service. The store is trusted for accurate product descriptions and favorable price-to-value in many cases, including premium winter and summer truffles and assortment items that meet expectations. Overall, Plantin is described as a responsive, well-run shop that often delivers enjoyable flavors and a seamless shopping experience.

Reviews 1, 2, 3 and 5 stars

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Vianney M.

Published on 22/02/2023 à 01h49 following a purchase from 10/02/2023

Easy to use and well done!

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Alain G.

Published on 20/02/2023 à 11h35 following a purchase from 09/02/2023

Very responsive.

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Sevda G.

Published on 19/02/2023 à 09h17 following a purchase from 08/02/2023

Perfect from start to finish!

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Pierre P.

Published on 18/02/2023 à 15h29 following a purchase from 08/02/2023

Surprised by the speed of arrival of my order, made on Wednesday at 4pm, arrived Thursday morning around 11am, product well packaged and good.

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Georges F.

Published on 13/02/2023 à 14h33 following a purchase from 09/02/2023

package received promptly and conforms to order

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Yohan M.

Published on 09/02/2023 à 13h50 following a purchase from 05/02/2023

The bag was damp, which is never a good sign, and on opening the truffles were very lightly veined with white. One out of three had been cannibalized, so the others had not been checked. I don't recommend it and I'm terribly disappointed. I'll never order anything from this site again and I'll make sure that plantin gets very bad publicity among my acquaintances.

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Rachel H.

Published on 07/02/2023 à 19h03 following a purchase from 06/02/2023

Very efficient, products received in less than 48 hours!

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Jacqueline M.

Published on 07/02/2023 à 11h37 following a purchase from 06/02/2023

Product arrived before 12pm. Just for meal preparation.

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Sophie M.

Published on 03/02/2023 à 13h51 following a purchase from 23/01/2023

Fast and very careful delivery. Quality products. One drawback is the chronofresh service, which delivers when it feels like it!

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Leïla D.

Published on 03/02/2023 à 09h51 following a purchase from 23/01/2023

The site is beautiful and easy to navigate, and the recipe ideas are great!

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Ain K.

Published on 03/02/2023 à 06h05 following a purchase from 27/01/2023

Very good

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Didier D.

Published on 02/02/2023 à 09h16 following a purchase from 22/01/2023

Excellent site. Choice and quality

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Antoine L.

Published on 30/01/2023 à 09h56 following a purchase from 20/01/2023

very fast delivery

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Chantal V.

Published on 28/01/2023 à 10h17 following a purchase from 27/01/2023

excellent product and delivered on time! What a pleasure, which is why I'm a loyal customer!

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Prisca N.

Published on 21/01/2023 à 01h22 following a purchase from 16/01/2023

Always top quality, impeccable service, never disappointed.

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René-Louis T.

Published on 20/01/2023 à 12h10 following a purchase from 14/01/2023

Fine

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Hervé M.

Published on 19/01/2023 à 09h03 following a purchase from 08/01/2023

Mont d'or truffé sold with a consumption limit. Obligation to consume in a hurry and too strong a taste (cheese). Truffle non-existent....

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Evelyne B.

Published on 18/01/2023 à 11h57 following a purchase from 15/01/2023

Super site, the packaging is very good, very serious!

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Ghislaine R.

Published on 13/01/2023 à 14h46 following a purchase from 06/01/2023

Poor customer service. No communication. I had to call to find out if my order and subsequent email had been processed.

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Marie-Lise G.

Published on 12/01/2023 à 23h22 following a purchase from 26/12/2022

Very good.

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Cedric B.

Published on 12/01/2023 à 16h08 following a purchase from 09/01/2023

Very good site to recommend I will return to shop without any hesitation.

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Pascal G.

Published on 11/01/2023 à 07h24 following a purchase from 09/01/2023

RAS Impeccable

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Alexandre D.

Published on 06/01/2023 à 09h15 following a purchase from 27/12/2022

Tasteless truffle, fast delivery

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Claude B.

Published on 04/01/2023 à 23h58 following a purchase from 08/12/2022

Morels delivered on time Product conforms

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Marie-Pierre V.

Published on 02/01/2023 à 11h06 following a purchase from 10/12/2022

Fast delivery as ordered. I am very satisfied.

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Jean-François A.

Published on 31/12/2022 à 09h34 following a purchase from 15/12/2022

Chrono fresh did not deliver my products on time (and sent it back to sender). Plantin reacted very quickly and sent me a new parcel. This one was delivered within 48 hours. Thank you for the speed and efficiency of their response.

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Sabrina B.

Published on 30/12/2022 à 23h13 following a purchase from 17/12/2022

Perfect Fast delivery Top products

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Pierre T.

Published on 30/12/2022 à 16h56 following a purchase from 14/12/2022

Extremely pleased.
Fast delivery and quality products.

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Frederic B.

Published on 30/12/2022 à 09h37 following a purchase from 19/12/2022

Fast delivery, well packaged

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Claude D.

Published on 30/12/2022 à 09h15 following a purchase from 27/12/2022

Very fast and professional

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Lucie S.

Published on 29/12/2022 à 19h08 following a purchase from 04/12/2022

Good quality truffles, a very attentive team. I recommend

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Anne-Paule P.

Published on 29/12/2022 à 16h24 following a purchase from 27/12/2022

All right!

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Laurence V.

Published on 29/12/2022 à 12h13 following a purchase from 18/12/2022

Clear, well explained products, easy navigation

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Julie V.

Published on 29/12/2022 à 11h49 following a purchase from 18/12/2022

Quality product, responsive company, delivery times respected. Thanks to you we enjoyed Christmas. See you next year!

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Alvana R.

Published on 29/12/2022 à 11h28 following a purchase from 17/12/2022

Parfait en temps best e heure

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Jean-Louis C.

Published on 29/12/2022 à 11h13 following a purchase from 19/12/2022

I'm really happy. excellent contact, THANK YOU

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Dominique D.

Published on 26/12/2022 à 13h47 following a purchase from 16/12/2022

Easy to place orders On-time delivery with appropriate packaging

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Jean-Claude E.

Published on 26/12/2022 à 10h48 following a purchase from 16/12/2022

Efficient service. Careful packaging. Fast delivery.

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Jean-Charles B.

Published on 25/12/2022 à 11h10 following a purchase from 07/12/2022

Catastrophic Chronofresh delivery: the driver missed several appointments while you waited for him all day because no one warned you, with lame excuses each time (the driver didn't find the parcel, the parcel wasn't put on the truck and stayed at the depot, the driver didn't have time to come to your house because he had to return to the depot before 4:00 pm....) The fresh truffle shavings are actually quite large pieces of debris, the smell is good but the taste is a little bland and well below the quality expected of fresh black truffles. The summer truffle pasta is good and as expected.

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Denise R.

Published on 24/12/2022 à 11h11 following a purchase from 13/12/2022

Perfect delivery

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