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L
Rating: 5 out of 5
Very satisfied with the order, delivered quickly.
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Customer reviews of Plantin
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 1 728 published reviews
Summary of reviews
The online store excels in providing high-quality truffles, with numerous customers highlighting the exceptional flavor and freshness of their products. Many reviews specifically mention the beautiful discoveries of summer truffles and excellent aestivum varieties, reinforcing a sense of satisfaction with the product selection. Delivery is consistently praised for its speed, with several customers noting same-day shipping and packages arriving in perfect condition, which adds to the overall positive experience.
Reviews 1, 2, 4 and 5 stars
Reset filtersN
Rating: 5 out of 5
Great site! Easy ordering and fast shipping! We are ordering the truffle aroma oil for the first time, excellent!
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J
Rating: 5 out of 5
No problem. Delivery on time, in accordance with the guarantees on the product and its quality. Good house.
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M
Rating: 5 out of 5
Excellent product. Very serious company giving very good products and delivering them at the top. Thank you
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N
Rating: 5 out of 5
it's the best truffle oil. I've tried several, but always come back to Plantin.
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J
Rating: 5 out of 5
Quality truffles and fast delivery
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S
Rating: 5 out of 5
Excellent products and well managed cold delivery
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S
Rating: 5 out of 5
Super
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A
Rating: 5 out of 5
a reactive and super efficient team Bravo !!!
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E
Rating: 5 out of 5
very well
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J
Rating: 4 out of 5
Clear and practical website. Reliable and compliant shipping.
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K
Rating: 5 out of 5
you need to be or have someone available because delivery is often delayed
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O
Rating: 5 out of 5
Great
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J
Rating: 5 out of 5
Very good
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M
Rating: 5 out of 5
Everything went smoothly
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C
Rating: 5 out of 5
Good and trouble-free
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A
Rating: 5 out of 5
Perfect truffles, fast delivery
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M
Rating: 5 out of 5
very good products fast delivery
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F
Rating: 5 out of 5
marvellous products, never disappointed, excellent welcome and judicious telephone advice in the store, very good house.
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J
Rating: 5 out of 5
Consistent melano quality Exemplary delivery quality
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S
Rating: 5 out of 5
Fast, efficient
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H
Rating: 5 out of 5
Fast shipping, careful packaging
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J
Rating: 5 out of 5
Completely perfect!
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C
Rating: 5 out of 5
Excellent, I highly recommend
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C
Rating: 5 out of 5
fine
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U
Rating: 5 out of 5
Again very tasteful products!
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J
Rating: 5 out of 5
Impeccable transaction
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C
Rating: 2 out of 5
Tasteless truffles. Very disappointing at this price.
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Response from Plantin
Hello Madam, we're sorry to hear about your disappointment. We have tried to contact you several times without success. Our customer service is available by phone and e-mail if you wish to discuss this matter. Have a nice day, the Plantin team
J
Rating: 5 out of 5
Quality truffles delivered in express time
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M
Rating: 5 out of 5
Very good products as usual. I am completely satisfied with my order.
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B
Rating: 5 out of 5
very large house, which I knew when I was still a professional caterer, but this is my first experience as a private individual, perfect.
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S
Rating: 5 out of 5
Always excellent products; fast, careful delivery.
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S
Rating: 5 out of 5
Fast, careful delivery Very good product
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B
Rating: 5 out of 5
At the top
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C
Rating: 5 out of 5
Freshness, quality, perfect transport and delivery
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P
Rating: 5 out of 5
good quality products
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C
Rating: 5 out of 5
Delicious product, pleasant site to navigate with advice and recipe ideas, fast and careful delivery. I recommend it!
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P
Rating: 2 out of 5
Hello, As I reported to customer service, the truffles I received were beautiful but lacked smell and flavor. I usually buy Melanosporum from Plantin, and all my guests were disappointed. I regret Plantin's lack of commercial gesture.
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Response from Plantin
Hello Sir, we're sorry and surprised to read your comment. We did indeed make a gesture towards you, even if it obviously didn't suit you. We remain at your disposal to discuss any issues you may have. Have a nice day, the Plantin team
C
Rating: 5 out of 5
I order from you every year, so I'm pleased with the fast delivery.
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J
Rating: 5 out of 5
Everything is perfect!
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