Customer reviews of Plantin

9,3 /10

Based on 1 728 published reviews

5 1 430 83% 4 130 8% 3 69 4% 2 34 2% 1 65 4%

Summary of reviews

The online store excels in providing high-quality truffles, with numerous customers highlighting the exceptional flavor and freshness of their products. Many reviews specifically mention the beautiful discoveries of summer truffles and excellent aestivum varieties, reinforcing a sense of satisfaction with the product selection. Delivery is consistently praised for its speed, with several customers noting same-day shipping and packages arriving in perfect condition, which adds to the overall positive experience.

Reviews 1, 3, 4 and 5 stars

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michel B.

Published on 21/02/2025 à 07h41 following a purchase from 07/02/2025

Product already ordered in the past still as good other products to discover

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Olivier C.

Published on 21/02/2025 à 07h09 following a purchase from 09/02/2025

Always very satisfied with Plantin's quality of service.

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Patricia F.

Published on 20/02/2025 à 17h06 following a purchase from 09/02/2025

Good products, but the post office is still not up to scratch.

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Olivier G.

Published on 18/02/2025 à 10h46 following a purchase from 06/02/2025

un regal !!!

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LEONARDO M.

Published on 17/02/2025 à 17h07 following a purchase from 07/02/2025

Perfect,

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Chantal L.

Published on 16/02/2025 à 20h38 following a purchase from 06/02/2025

Super

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Richard H.

Published on 16/02/2025 à 15h30 following a purchase from 05/02/2025

Perfect!

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Jean-Jacques T.

Published on 14/02/2025 à 13h42 following a purchase from 04/02/2025

I had received PLANTIN products as a gift. I confidently recommended them.

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Olivier L.

Published on 13/02/2025 à 15h06 following a purchase from 01/02/2025

Perfect as always and fast

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Luc M.

Published on 12/02/2025 à 06h55 following a purchase from 31/01/2025

Very satisfied with the order, delivered quickly.

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Nathalie V.

Published on 10/02/2025 à 14h11 following a purchase from 29/01/2025

Great site! Easy ordering and fast shipping! We are ordering the truffle aroma oil for the first time, excellent!

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Jean-Loup S.

Published on 09/02/2025 à 14h09 following a purchase from 29/01/2025

No problem. Delivery on time, in accordance with the guarantees on the product and its quality. Good house.

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monique B.

Published on 08/02/2025 à 10h41 following a purchase from 28/01/2025

Excellent product. Very serious company giving very good products and delivering them at the top. Thank you

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Nathalie C.

Published on 08/02/2025 à 06h48 following a purchase from 28/01/2025

it's the best truffle oil. I've tried several, but always come back to Plantin.

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Julien M.

Published on 07/02/2025 à 17h30 following a purchase from 28/01/2025

Quality truffles and fast delivery

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Sylvie B.

Published on 06/02/2025 à 10h54 following a purchase from 26/01/2025

Excellent products and well managed cold delivery

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Shanon C.

Published on 05/02/2025 à 02h02 following a purchase from 15/12/2024

Super

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Alain J.

Published on 04/02/2025 à 13h08 following a purchase from 23/01/2025

a reactive and super efficient team Bravo !!!

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edith M.

Published on 04/02/2025 à 11h35 following a purchase from 18/01/2025

very well

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LIONEL E.

Published on 03/02/2025 à 14h16 following a purchase from 23/01/2025

This time the truffles lacked flavour!

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Matthieu S.

Published on 03/02/2025 à 04h58 following a purchase from 22/01/2025

Shipment within 24-48 hours, not the next day before 1pm...

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Jean Michel B.

Published on 02/02/2025 à 19h15 following a purchase from 22/01/2025

Clear and practical website. Reliable and compliant shipping.

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Kilian C.

Published on 02/02/2025 à 17h57 following a purchase from 23/01/2025

you need to be or have someone available because delivery is often delayed

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Odile P.

Published on 02/02/2025 à 15h56 following a purchase from 18/01/2025

Great

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Jean-Louis R.

Published on 01/02/2025 à 08h28 following a purchase from 21/01/2025

Very good

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Maciej P.

Published on 31/01/2025 à 18h17 following a purchase from 21/01/2025

Everything went smoothly

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Christian D.

Published on 31/01/2025 à 16h19 following a purchase from 20/01/2025

Good and trouble-free

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Annick D.

Published on 31/01/2025 à 08h25 following a purchase from 19/01/2025

Perfect truffles, fast delivery

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MURIEL R.

Published on 30/01/2025 à 15h02 following a purchase from 15/01/2025

very good products fast delivery

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FLORENCE C.

Published on 30/01/2025 à 14h47 following a purchase from 17/01/2025

marvellous products, never disappointed, excellent welcome and judicious telephone advice in the store, very good house.

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Jean-Jacques B.

Published on 30/01/2025 à 14h37 following a purchase from 19/01/2025

Consistent melano quality Exemplary delivery quality

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sebastien D.

Published on 30/01/2025 à 14h23 following a purchase from 19/01/2025

Fast, efficient

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Hervé M.

Published on 30/01/2025 à 14h06 following a purchase from 19/01/2025

Fast shipping, careful packaging

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Vincent D.

Published on 30/01/2025 à 07h22 following a purchase from 16/12/2024

I've already ordered truffles several times online and this time I'm very disappointed, especially as I'd opted for the EXTRA quality. The smell was fine, but the taste was very disappointing considering the price. And the packaging wasn't exceptional either. For the same price or even less, I can find it in shops in Belgium. DON'T FORGET YOUR TYPE OF PRODUCT.

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Response from Plantin Published on 03/02/2025

Hello Sir, thank you for taking the time to leave your comment. We are surprised to read that you chose the quality of your truffles knowing that we do not offer the option on our website. The term "extra" simply refers to the visual aspect of the truffle, which must be round and regular enough to be defined as an extra quality truffle. In no way does this affect the taste and fragrance of the fresh truffle. Packaging is the most conventional for fresh truffles. It's all about keeping the product, which is perishable, in suitable packaging for transport, nothing more. Don't forget that we have a customer service team available by e-mail or telephone during store opening hours to answer your questions and find a solution. Sincerely, The Plantin Team

Juergen A.

Published on 27/01/2025 à 21h40 following a purchase from 04/01/2025

Completely perfect!

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Charles A.

Published on 27/01/2025 à 14h03 following a purchase from 26/11/2024

Excellent, I highly recommend

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Ching-hua H.

Published on 27/01/2025 à 12h35 following a purchase from 15/01/2025

fine

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Uwe K.

Published on 27/01/2025 à 12h14 following a purchase from 16/01/2025

Again very tasteful products!

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Jean-Brice D.

Published on 27/01/2025 à 05h35 following a purchase from 14/01/2025

Impeccable transaction

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Jerome T.

Published on 26/01/2025 à 10h44 following a purchase from 15/01/2025

Quality truffles delivered in express time

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