Customer reviews of Plantin

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Jean-Pierre L.

Rating: 5 out of 5

Published on 05/01/2024 à 18h20 following a purchase from 18/12/2023

it's a gift, so I don't have to evaluate it.

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jeanfrançois G.

Rating: 5 out of 5

Published on 05/01/2024 à 11h16 following a purchase from 24/12/2023

fine

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Yann C.

Rating: 5 out of 5

Published on 04/01/2024 à 20h02 following a purchase from 19/12/2023

Hello, I received my order and the chronofresh service was very good.
It was very easy to order on the site but I did not receive the grater that was in the offer expressed on the site (for 100 euros purchase of truffles). The products are of very good quality. 1 bag of truffles on the 2 were under empty and did not have the same packaging. ?? To be seen why?
I recommend this site for the purchase of this type of product when availability permits, of course. My family's feedback for the holidays was very positive.

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Response from Plantin Published on 05/01/2024

Hello, We are delighted to read your satisfaction and thank you for sharing your opinion. To take advantage of the Mandolin offer, please add the coupon code MANDOLINE24 to your shopping cart at checkout. We will email you a unique code to use on your next order to benefit from the free mandolin, subject to availability. Concerning packaging, white truffles are particularly delicate and crumbly, which is why they are individually wrapped and not vacuum-packed. We remain at your disposal. Sincerely, The Plantin Team

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Patrick G.

Rating: 4 out of 5

Published on 03/01/2024 à 09h17 following a purchase from 16/12/2023

quick and easy

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Florence D.

Rating: 3 out of 5

Published on 02/01/2024 à 14h37 following a purchase from 21/12/2023

Perfect navigation but the truffles ordered were not very tasty

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Cedric B.

Rating: 5 out of 5

Published on 01/01/2024 à 02h34 following a purchase from 26/12/2023

Perfect! From delivery to tasting it was perfect.
I recommend

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Sébastien T.

Rating: 5 out of 5

Published on 30/12/2023 à 14h52 following a purchase from 20/12/2023

As fresh as ever

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Georges C.

Rating: 5 out of 5

Published on 29/12/2023 à 16h08 following a purchase from 10/12/2023

Fast, secure delivery in suitable packaging. Fresh and excellent product. Thank you

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Sylvie A.

Rating: 5 out of 5

Published on 29/12/2023 à 11h44 following a purchase from 13/12/2023

Perfect, received on time

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ELISABETH P.

Rating: 5 out of 5

Published on 29/12/2023 à 11h02 following a purchase from 18/12/2023

very satisfied with order processing and delivery

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Stéphane R.

Rating: 5 out of 5

Published on 28/12/2023 à 15h01 following a purchase from 17/12/2023

very fast delivery, careful packaging.

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SEGOLENE R.

Rating: 5 out of 5

Published on 28/12/2023 à 14h23 following a purchase from 15/12/2023

Quality packaging and good product

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Annie C.

Rating: 5 out of 5

Published on 28/12/2023 à 11h30 following a purchase from 15/12/2023

Perfect at every stage. Ordering, sales and delivery

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BRICE F.

Rating: 5 out of 5

Published on 28/12/2023 à 10h52 following a purchase from 15/12/2023

I recommend this site, everything arrived on time.
The truffles are of high quality and very fresh!

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François S.

Rating: 4 out of 5

Published on 24/12/2023 à 11h46 following a purchase from 13/12/2023

but I haven't tried the command!!!!!

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Alexandra B.

Rating: 5 out of 5

Published on 24/12/2023 à 10h54 following a purchase from 13/12/2023

Easy to order, fast shipping

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jean. paul D.

Rating: 5 out of 5

Published on 22/12/2023 à 13h53 following a purchase from 13/12/2023

Excellent truffles. Top delivery.

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Marie-Claire W.

Rating: 1 out of 5

Published on 22/12/2023 à 12h30 following a purchase from 12/12/2023

Very disappointed: no taste and no smell! I don't know if they were last picked, but they didn't seem to be very fresh.

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OLIVIER F.

Rating: 3 out of 5

Published on 21/12/2023 à 18h07 following a purchase from 18/12/2023

I thought I'd have a nice 50g truffle, or two medium-sized ones, but in fact I received 9 very small truffles to make 50g. Not easy to make nice strips with that ... disappointed.

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Georges F.

Rating: 5 out of 5

Published on 21/12/2023 à 14h39 following a purchase from 18/12/2023

Fast shipping and no ambiguity in the ordering process. product always impeccable

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Thierry R.

Rating: 5 out of 5

Published on 21/12/2023 à 14h34 following a purchase from 09/12/2023

High-quality truffles in perfect packaging

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Patricia J.

Rating: 5 out of 5

Published on 21/12/2023 à 13h18 following a purchase from 10/12/2023

Very careful delivery

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Sylvain H.

Rating: 3 out of 5

Published on 21/12/2023 à 12h09 following a purchase from 18/12/2023

Medium

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Response from Plantin Published on 27/12/2023

Hello, We're sorry to read your comment. Could you please give us more details about your experience so that we can better understand your dissatisfaction? As customer satisfaction is our priority, we are always listening to you so that we can continually improve the quality of our services. Sincerely, the Plantin team

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Jean paul M.

Rating: 4 out of 5

Published on 21/12/2023 à 11h37 following a purchase from 09/12/2023

Fine

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Stephane R.

Rating: 1 out of 5

Published on 20/12/2023 à 15h53 following a purchase from 16/12/2023

The chronost delivery man said I refused the order and returned the parcel: I was at home all day !!!! My New Year's Eve recipe has been compromised

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francoise M.

Rating: 5 out of 5

Published on 19/12/2023 à 16h02 following a purchase from 15/12/2023

Clear, practical site

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Benjaminn P.

Rating: 5 out of 5

Published on 19/12/2023 à 13h16 following a purchase from 16/12/2023

The order was processed quickly and the packaging was very well done. I tasted one of the truffles and found it excellent. I'm very happy with my purchase!

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Mary B.

Rating: 5 out of 5

Published on 18/12/2023 à 19h47 following a purchase from 13/12/2023

Site navigation as pleasant as ever. Delivery time respected. Product at the level of my expectations, perfect as usual.

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RIM F.

Rating: 5 out of 5

Published on 18/12/2023 à 14h59 following a purchase from 06/12/2023

The site is clear and easy to read...it's easy to find what you want.

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Celia B.

Rating: 4 out of 5

Published on 17/12/2023 à 13h00 following a purchase from 05/12/2023

The site is well done, the photos are appealing

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Jean-Claude E.

Rating: 5 out of 5

Published on 16/12/2023 à 18h06 following a purchase from 13/12/2023

Easy ordering, fast delivery and accurate delivery.

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Nythia P.

Rating: 5 out of 5

Published on 15/12/2023 à 23h33 following a purchase from 04/12/2023

Fast compliance

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Henri C.

Rating: 5 out of 5

Published on 15/12/2023 à 17h55 following a purchase from 12/12/2023

Very satisfied, order delivered very quickly

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Etienne H.

Rating: 5 out of 5

Published on 15/12/2023 à 15h17 following a purchase from 02/12/2023

Pleasant site, easy ordering and on-time delivery. Perfect!

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Christophe L.

Rating: 5 out of 5

Published on 14/12/2023 à 19h55 following a purchase from 11/12/2023

products conform to order, prompt shipment

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Marie A.

Rating: 5 out of 5

Published on 14/12/2023 à 14h32 following a purchase from 27/11/2023

All is well at this level

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remi B.

Rating: 5 out of 5

Published on 12/12/2023 à 21h07 following a purchase from 10/12/2023

Easy website. Fast shipping.

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Jonathan V.

Rating: 5 out of 5

Published on 09/12/2023 à 10h43 following a purchase from 26/11/2023

Very clear.

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Roger R.

Rating: 5 out of 5

Published on 09/12/2023 à 10h12 following a purchase from 27/11/2023

Good product. Meets my expectations

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Christophe M.

Rating: 5 out of 5

Published on 08/12/2023 à 19h36 following a purchase from 03/12/2023

This is my second order and the delivery is always on time. I ordered on Sunday 3/12/23 and received it on 08/12/23 around 11h00 by hand. The products are top for my taste. What more can I say except to say don't hesitate to order, you won't be disappointed. thank you PLANTIN top house.

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