Customer reviews of Plantin

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 1 728 published reviews
5 1 430 83% 4 130 8% 3 69 4% 2 34 2% 1 65 4%

Summary of reviews

The online store excels in providing high-quality truffles, with numerous customers highlighting the exceptional flavor and freshness of their products. Many reviews specifically mention the beautiful discoveries of summer truffles and excellent aestivum varieties, reinforcing a sense of satisfaction with the product selection. Delivery is consistently praised for its speed, with several customers noting same-day shipping and packages arriving in perfect condition, which adds to the overall positive experience.

Reviews 1, 3 and 4 stars

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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 18/03/2021
Hello, Nothing to say about the delivery; however, I was a little disappointed by the product which really lacks fragrance (or flavour) B.Dumony
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 12/03/2021
Truffles poorly packed, no cold pack. Chronopost delayed.
The taste was weak or non-existent - only the smell remained.
Disappointed ...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/03/2021
Super fast delivery impeccable service but the truffles are not the best on the market...
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 03/03/2021
La livraison pas incable ..et les 50 gr truffes ...( 4 petite ) ??prefere un piece max deux
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 23/02/2021
Very satisfied with the 1st order but very disappointed with the 2nd: truffle size and freshness of a lesser degree -.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/02/2021
Well-designed site, products clearly presented. Fast delivery, well-packaged products. Truffles in pieces a little lacking in flavour compared with previous years.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/02/2021
The parcel arrived on time (4 days) and the packaging and contents were in perfect condition. Upon tasting, the truffles turned out to be healthy and tasty, just as we had expected... Thank you
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/02/2021
Fast fresh truffles order fulfilled repeat business
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 12/02/2021
The order placed on Friday and delivered on Wednesday was actually too long.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/02/2021
No problem with the delivery, I received 3 truffles for 100 g. Beautiful, but a little lacking in flavor.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/02/2021
Good quality truffles.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 08/02/2021
One of the truffles was too ripe or not ripe enough... Disappointment
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 06/02/2021
I didnt receive anything after 4 days even with the so called dhl express, very disappointed!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/02/2021
I haven't had a taste yet
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/02/2021
User-friendly site
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 24/01/2021
Truffles arrived with gel and frozen, disappointed, because it makes me lose on the duration of the product.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/01/2021
Delivery on the site without any problem, but some problems with the delivery and respect of the announced dates. But recurring problems with this carrier
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/01/2021
....
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/01/2021
Very fragrant
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/01/2021
Xxxxx
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/01/2021
Hey, Only 1 thing: I noticed that if I leave my basket and return the next day to pay, all the items have disappeared.
Otherwise, I really liked the user experience. And especially the things that I bought. I will be back!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/12/2020
very clear and explicit site
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/12/2020
Fine
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/12/2020
++++
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/12/2020
Order arrived on time.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 26/12/2020
correct
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/12/2020
perfect
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/12/2020
The site is very well done. Delivery was fast. Prices are correct.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/12/2020
Very good packaging and delivery....and the quality of the products.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 21/12/2020
Delivery time much too long for my taste if you operate in the same way with your truffles people have to receive them for Easter having ordered them at Christmas.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 05/12/2020
On the negative side, I'd like to mention the delivery aspect: although I paid for my order to be delivered to my home, I was notified by sms that the deliveryman had tried to deliver the parcel on the scheduled day, but had been unable to do so due to the absence of someone at home. That day, however, I didn't leave my home and I didn't receive any sms (or telephone) notification from the deliveryman that he was coming to deliver. I consider that the home delivery service has not been rendered. The charge by Chronopost (included in the price of my order with Plantin) is therefore unjustified.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/12/2020
Very clear, well-designed site.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/12/2020
EASY TO VISIT AND TRUSTWORTHY SITE. SECOND ORDER I MADE AND AM VERY SATISFIED.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/12/2020
very well
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/12/2020
Complete site
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/12/2020
The quality of the truffles received and the packaging were perfect.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 07/11/2020
fair
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 22/11/2020
Impeccable packaging on the outside, but the box on the inside is damaged both inside and out, so it's not much of a gift.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 10/12/2020
Truffles arrive frozen 🤷
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/12/2020
excellent site and ...competitive
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