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K
Rating: 5 out of 5
you need to be or have someone available because delivery is often delayed
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Customer reviews of Plantin
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 1 728 published reviews
Summary of reviews
The online store excels in providing high-quality truffles, with numerous customers highlighting the exceptional flavor and freshness of their products. Many reviews specifically mention the beautiful discoveries of summer truffles and excellent aestivum varieties, reinforcing a sense of satisfaction with the product selection. Delivery is consistently praised for its speed, with several customers noting same-day shipping and packages arriving in perfect condition, which adds to the overall positive experience.
Reviews 1, 3 and 5 stars
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Rating: 5 out of 5
Great
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J
Rating: 5 out of 5
Very good
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M
Rating: 5 out of 5
Everything went smoothly
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C
Rating: 5 out of 5
Good and trouble-free
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A
Rating: 5 out of 5
Perfect truffles, fast delivery
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M
Rating: 5 out of 5
very good products fast delivery
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F
Rating: 5 out of 5
marvellous products, never disappointed, excellent welcome and judicious telephone advice in the store, very good house.
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J
Rating: 5 out of 5
Consistent melano quality Exemplary delivery quality
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S
Rating: 5 out of 5
Fast, efficient
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H
Rating: 5 out of 5
Fast shipping, careful packaging
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V
Rating: 3 out of 5
I've already ordered truffles several times online and this time I'm very disappointed, especially as I'd opted for the EXTRA quality. The smell was fine, but the taste was very disappointing considering the price. And the packaging wasn't exceptional either. For the same price or even less, I can find it in shops in Belgium. DON'T FORGET YOUR TYPE OF PRODUCT.
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Response from Plantin
Hello Sir, thank you for taking the time to leave your comment. We are surprised to read that you chose the quality of your truffles knowing that we do not offer the option on our website. The term "extra" simply refers to the visual aspect of the truffle, which must be round and regular enough to be defined as an extra quality truffle. In no way does this affect the taste and fragrance of the fresh truffle. Packaging is the most conventional for fresh truffles. It's all about keeping the product, which is perishable, in suitable packaging for transport, nothing more. Don't forget that we have a customer service team available by e-mail or telephone during store opening hours to answer your questions and find a solution. Sincerely, The Plantin Team
J
Rating: 5 out of 5
Completely perfect!
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C
Rating: 5 out of 5
Excellent, I highly recommend
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C
Rating: 5 out of 5
fine
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U
Rating: 5 out of 5
Again very tasteful products!
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J
Rating: 5 out of 5
Impeccable transaction
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J
Rating: 5 out of 5
Quality truffles delivered in express time
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M
Rating: 5 out of 5
Very good products as usual. I am completely satisfied with my order.
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B
Rating: 5 out of 5
very large house, which I knew when I was still a professional caterer, but this is my first experience as a private individual, perfect.
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S
Rating: 5 out of 5
Always excellent products; fast, careful delivery.
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S
Rating: 5 out of 5
Fast, careful delivery Very good product
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B
Rating: 5 out of 5
At the top
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C
Rating: 5 out of 5
Freshness, quality, perfect transport and delivery
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P
Rating: 5 out of 5
good quality products
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C
Rating: 5 out of 5
Delicious product, pleasant site to navigate with advice and recipe ideas, fast and careful delivery. I recommend it!
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C
Rating: 5 out of 5
I order from you every year, so I'm pleased with the fast delivery.
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J
Rating: 5 out of 5
Everything is perfect!
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J
Rating: 5 out of 5
Impeccable as usual!
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A
Rating: 5 out of 5
excellent products perfect packaging and shipping
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Y
Rating: 5 out of 5
Great quality products with punctual and very fast delivery.
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H
Rating: 5 out of 5
Nice product, delivered quickly to the Netherlands.
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J
Rating: 5 out of 5
Perfect, as usual! Very fast delivery, quality fresh truffles, I recommend this site.
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T
Rating: 5 out of 5
Quality products, fast delivery
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E
Rating: 5 out of 5
Delighted with my purchases. Freshness and quality of the products, speed of dispatch and perfect tracking. Nothing else to say. Thank you so much.
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M
Rating: 5 out of 5
Très très bien
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B
Rating: 5 out of 5
I've always received a very pleasant and professional welcome every time I've called.
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P
Rating: 5 out of 5
excellent truffles, fast and accurate delivery
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G
Rating: 5 out of 5
impeccable
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D
Rating: 5 out of 5
Products shipped quickly. Customer service responded very quickly to a problem with one of the products.
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