Customer reviews of Plantin

9,3 /10

Based on 1 765 published reviews

5 1 458 83% 4 131 7% 3 69 4% 2 38 2% 1 69 4%

Summary of reviews

Plantin shines with reliable delivery and consistently well-packaged orders, delivering smooth, fast service and effortless reorders while maintaining strong product availability. Customers repeatedly highlight dependable quality and professional guidance from the team, with many noting enjoyable experiences across truffles, oils, and dried mushrooms, plus supportive, top-notch customer service. The store is trusted for accurate product descriptions and favorable price-to-value in many cases, including premium winter and summer truffles and assortment items that meet expectations. Overall, Plantin is described as a responsive, well-run shop that often delivers enjoyable flavors and a seamless shopping experience.

Reviews 1, 3 and 5 stars

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Stéphane R.

Published on 28/12/2023 à 15h01 following a purchase from 17/12/2023

very fast delivery, careful packaging.

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Segolene R.

Published on 28/12/2023 à 14h23 following a purchase from 15/12/2023

Quality packaging and good product

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Annie C.

Published on 28/12/2023 à 11h30 following a purchase from 15/12/2023

Perfect at every stage. Ordering, sales and delivery

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Brice F.

Published on 28/12/2023 à 10h52 following a purchase from 15/12/2023

I recommend this site, everything arrived on time.
The truffles are of high quality and very fresh!

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Alexandra B.

Published on 24/12/2023 à 10h54 following a purchase from 13/12/2023

Easy to order, fast shipping

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Jean. Paul D.

Published on 22/12/2023 à 13h53 following a purchase from 13/12/2023

Excellent truffles. Top delivery.

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Marie-Claire W.

Published on 22/12/2023 à 12h30 following a purchase from 12/12/2023

Very disappointed: no taste and no smell! I don't know if they were last picked, but they didn't seem to be very fresh.

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Olivier F.

Published on 21/12/2023 à 18h07 following a purchase from 18/12/2023

I thought I'd have a nice 50g truffle, or two medium-sized ones, but in fact I received 9 very small truffles to make 50g. Not easy to make nice strips with that ... disappointed.

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Georges F.

Published on 21/12/2023 à 14h39 following a purchase from 18/12/2023

Fast shipping and no ambiguity in the ordering process. product always impeccable

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Thierry R.

Published on 21/12/2023 à 14h34 following a purchase from 09/12/2023

High-quality truffles in perfect packaging

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Patricia J.

Published on 21/12/2023 à 13h18 following a purchase from 10/12/2023

Very careful delivery

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Sylvain H.

Published on 21/12/2023 à 12h09 following a purchase from 18/12/2023

Medium

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Response from Plantin Published on 27/12/2023

Hello, We're sorry to read your comment. Could you please give us more details about your experience so that we can better understand your dissatisfaction? As customer satisfaction is our priority, we are always listening to you so that we can continually improve the quality of our services. Sincerely, the Plantin team

Stephane R.

Published on 20/12/2023 à 15h53 following a purchase from 16/12/2023

The chronost delivery man said I refused the order and returned the parcel: I was at home all day !!!! My New Year's Eve recipe has been compromised

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Francoise M.

Published on 19/12/2023 à 16h02 following a purchase from 15/12/2023

Clear, practical site

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Benjaminn P.

Published on 19/12/2023 à 13h16 following a purchase from 16/12/2023

The order was processed quickly and the packaging was very well done. I tasted one of the truffles and found it excellent. I'm very happy with my purchase!

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Mary B.

Published on 18/12/2023 à 19h47 following a purchase from 13/12/2023

Site navigation as pleasant as ever. Delivery time respected. Product at the level of my expectations, perfect as usual.

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Rim F.

Published on 18/12/2023 à 14h59 following a purchase from 06/12/2023

The site is clear and easy to read...it's easy to find what you want.

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Jean-Claude E.

Published on 16/12/2023 à 18h06 following a purchase from 13/12/2023

Easy ordering, fast delivery and accurate delivery.

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Nythia P.

Published on 15/12/2023 à 23h33 following a purchase from 04/12/2023

Fast compliance

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Henri C.

Published on 15/12/2023 à 17h55 following a purchase from 12/12/2023

Very satisfied, order delivered very quickly

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Etienne H.

Published on 15/12/2023 à 15h17 following a purchase from 02/12/2023

Pleasant site, easy ordering and on-time delivery. Perfect!

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Christophe L.

Published on 14/12/2023 à 19h55 following a purchase from 11/12/2023

products conform to order, prompt shipment

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Marie A.

Published on 14/12/2023 à 14h32 following a purchase from 27/11/2023

All is well at this level

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Remi B.

Published on 12/12/2023 à 21h07 following a purchase from 10/12/2023

Easy website. Fast shipping.

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Jonathan V.

Published on 09/12/2023 à 10h43 following a purchase from 26/11/2023

Very clear.

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Roger R.

Published on 09/12/2023 à 10h12 following a purchase from 27/11/2023

Good product. Meets my expectations

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Christophe M.

Published on 08/12/2023 à 19h36 following a purchase from 03/12/2023

This is my second order and the delivery is always on time. I ordered on Sunday 3/12/23 and received it on 08/12/23 around 11h00 by hand. The products are top for my taste. What more can I say except to say don't hesitate to order, you won't be disappointed. thank you PLANTIN top house.

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Maureen D.

Published on 08/12/2023 à 10h12 following a purchase from 27/11/2023

Quality truffles that perfumed my fridge. I made a black truffle brouillade and cut shavings of white truffle on top. Fast delivery in refrigerated parcel. I would recommend

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Alain R.

Published on 06/12/2023 à 09h57 following a purchase from 01/12/2023

numerous products.

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Johann M.

Published on 03/12/2023 à 12h42 following a purchase from 27/11/2023

Sieht gut aus

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Christine D.

Published on 03/12/2023 à 10h12 following a purchase from 24/11/2023

Thank you to Plantin for their quality products, their responsiveness in processing and shipping the order and the gift included in the package for my daughter's birthday.

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Alain H.

Published on 30/11/2023 à 10h32 following a purchase from 29/11/2023

Fast delivery

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Charles L.

Published on 24/11/2023 à 17h35 following a purchase from 06/11/2023

Nickel

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Micke C.

Published on 23/11/2023 à 19h08 following a purchase from 01/11/2023

With a major delivery problem we had some doubts about the freshness of the truffles, so we preferred to throw them away. I won't be repeating the experience.

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Guillaume L.

Published on 20/11/2023 à 16h34 following a purchase from 16/11/2023

A clear, intuitive site with a strong presence in France (not the case for all traders).

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Michele B.

Published on 20/11/2023 à 09h52 following a purchase from 12/11/2023

Perfect. Excellent truffles, fast delivery, good price.

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Veronique T.

Published on 18/11/2023 à 10h45 following a purchase from 16/11/2023

I'm always very satisfied with the quality of the products, especially the dried morels, which I order regularly without ever being disappointed.

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Frédérique L.

Published on 16/11/2023 à 14h18 following a purchase from 05/11/2023

Very good site

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Nicolas G.

Published on 14/11/2023 à 21h54 following a purchase from 13/11/2023

Extremely fast delivery

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Carole B.

Published on 14/11/2023 à 09h29 following a purchase from 13/11/2023

Very easy to navigate on their site, with clear and useful explanations and advice on how to use the products. Very fast delivery

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