Plantin shines with reliable delivery and consistently well-packaged orders, delivering smooth, fast service and effortless reorders while maintaining strong product availability. Customers repeatedly highlight dependable quality and professional guidance from the team, with many noting enjoyable experiences across truffles, oils, and dried mushrooms, plus supportive, top-notch customer service. The store is trusted for accurate product descriptions and favorable price-to-value in many cases, including premium winter and summer truffles and assortment items that meet expectations. Overall, Plantin is described as a responsive, well-run shop that often delivers enjoyable flavors and a seamless shopping experience.
Ordered on Wednesday to leave on vacation Friday evening. Delivery on Saturday! Impossible to order a mandolin and oil at the same time as the truffles.
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Response from Plantin
Hello Sir, I'm sorry to read your dissatisfaction. Concerning the delivery time, it is indicated on the website and in the T&C that you have accepted that we have 24 to 72 hours to prepare and hand over your parcel to the sender; to this must be added the delivery time, which in this case is 24 to 48 hours as the parcel was sent via Chronofresh. In your case, we expect to receive your parcel within 72 hours of placing your order, which is on target. As for the additional products that you were unable to order at the same time as your fresh truffles, this was indeed a technical bug that has since been resolved. I hope you were completely satisfied with the truffles you received, and please do not hesitate to contact us if you have any questions. Sincerely yours, The PLANTIN Team.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/02/2022
Very clear, easy-to-use site Fast, efficient delivery Never disappointed I can't recommend it enough
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2022
Very good, as I said about the product. Over the past twenty years, I have never been disappointed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2022
Simple and clear
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/02/2022
We were disappointed by the quality of the truffles.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2022
Fast and well-protected delivery, pleasant site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2022
Fast, accurate delivery, well packaged. Nothing to complain about.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/02/2022
Correct site
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/02/2022
Order delivered quickly. But unfortunately the truffles had little taste. Disappointing for the price.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2022
very easy to use, clear site, very consistent delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2022
good site and fast, accurate delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2022
Top I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2022
Excellent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2022
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2021
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2021
Fine
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2021
Very good product and service quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2021
Perfect, RSA: fast delivery, product as expected, I recommend this site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2021
Perfect
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/12/2021
Another delivery problem and a response from plantin that left me stunned: "we didn't make the delivery, we gave the parcel to the carrier".
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