Customer reviews of Plantin

9,3 /10

Based on 1 765 published reviews

5 1 458 83% 4 131 7% 3 69 4% 2 38 2% 1 69 4%

Summary of reviews

Plantin shines with reliable delivery and consistently well-packaged orders, delivering smooth, fast service and effortless reorders while maintaining strong product availability. Customers repeatedly highlight dependable quality and professional guidance from the team, with many noting enjoyable experiences across truffles, oils, and dried mushrooms, plus supportive, top-notch customer service. The store is trusted for accurate product descriptions and favorable price-to-value in many cases, including premium winter and summer truffles and assortment items that meet expectations. Overall, Plantin is described as a responsive, well-run shop that often delivers enjoyable flavors and a seamless shopping experience.

Reviews 1, 4 and 5 stars

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Micke C.

Published on 23/11/2023 à 19h08 following a purchase from 01/11/2023

With a major delivery problem we had some doubts about the freshness of the truffles, so we preferred to throw them away. I won't be repeating the experience.

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Guillaume L.

Published on 20/11/2023 à 16h34 following a purchase from 16/11/2023

A clear, intuitive site with a strong presence in France (not the case for all traders).

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Michele B.

Published on 20/11/2023 à 09h52 following a purchase from 12/11/2023

Perfect. Excellent truffles, fast delivery, good price.

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Veronique T.

Published on 18/11/2023 à 10h45 following a purchase from 16/11/2023

I'm always very satisfied with the quality of the products, especially the dried morels, which I order regularly without ever being disappointed.

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Frédérique L.

Published on 16/11/2023 à 14h18 following a purchase from 05/11/2023

Very good site

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Nicolas G.

Published on 14/11/2023 à 21h54 following a purchase from 13/11/2023

Extremely fast delivery

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Carole B.

Published on 14/11/2023 à 09h29 following a purchase from 13/11/2023

Very easy to navigate on their site, with clear and useful explanations and advice on how to use the products. Very fast delivery

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Laurent S.

Published on 13/11/2023 à 13h01 following a purchase from 03/11/2023

Easy to order and extremely fast delivery.

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Moreau D.

Published on 10/11/2023 à 09h25 following a purchase from 28/10/2023

Superb discovery very fresh product I recommend without hesitation ️

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Pascal L.

Published on 08/11/2023 à 09h30 following a purchase from 07/11/2023

Ordered on the 7th, delivered on the 8th! Ultra fast! Very professional packaging! I recommend !!! All that's left is to enjoy... considering the good smells emanating from the packaging, I think we're in for a treat!

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Anne C.

Published on 07/11/2023 à 09h20 following a purchase from 06/11/2023

Very nice product and fast delivery. I will recommend it as soon as necessary.

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Chantal D.

Published on 04/11/2023 à 16h22 following a purchase from 20/10/2023

Product quality (dried ceps) and speed of delivery

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André G.

Published on 04/11/2023 à 11h27 following a purchase from 23/10/2023

Very fast order processing. Express delivery with perfect respect for the product.

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Romain C.

Published on 04/11/2023 à 10h42 following a purchase from 20/10/2023

Always satisfied, fast delivery, compliant

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Georges F.

Published on 31/10/2023 à 12h48 following a purchase from 27/10/2023

fast delivery, perfect package

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Yves M.

Published on 30/10/2023 à 10h38 following a purchase from 19/10/2023

A good quality product, perfectly packaged the next morning and delivered express. Perfect service. Would recommend.

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Ching-Hua H.

Published on 26/10/2023 à 10h25 following a purchase from 16/10/2023

Fast delivery

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Patricia G.

Published on 23/10/2023 à 12h46 following a purchase from 11/10/2023

Excellent

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David G.

Published on 19/10/2023 à 14h26 following a purchase from 07/10/2023

Great smell! Average taste level

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Philippe T.

Published on 18/10/2023 à 13h02 following a purchase from 16/10/2023

Very responsive service Delivery 2 days later

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Sébastien T.

Published on 14/10/2023 à 13h23 following a purchase from 11/10/2023

When tradition meets modernity

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Danièle B.

Published on 13/10/2023 à 19h03 following a purchase from 11/10/2023

I'm very happy with this site in general, but unfortunately this time I don't understand why my order left on Friday, which means that I won't receive it until Monday, and for this kind of product, which is worth a certain price, it's better that it doesn't stay with the carrier for a weekend.

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Michèle G.

Published on 12/10/2023 à 13h09 following a purchase from 07/10/2023

Very good.

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Muriel F.

Published on 11/10/2023 à 16h37 following a purchase from 08/10/2023

Fast and trouble-free delivery. Quality product

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Eric R.

Published on 05/10/2023 à 13h18 following a purchase from 26/09/2023

The order was easy to place, delivery was fast and to the desired relay point, collection was simple and fast, not forgetting the smiling welcome, even for a few minutes, that counts, the products were well packaged, secure to avoid any risk of breakage, they gave us complete satisfaction, tasty, quality ... No complaints whatsoever... And I had made a request on the website and there too, full satisfaction, quick and respectful response, Thank you.

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Frank T.

Published on 04/10/2023 à 20h08 following a purchase from 03/10/2023

I ordered Burgundy truffles on Tuesday morning and had them delivered by Wednesday lunchtime. Super fast delivery, well packaged and safe from knocks. When I opened it, the product sublimated my taste buds, and the smell and taste were simply perfect.

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Georges M.

Published on 04/10/2023 à 18h31 following a purchase from 02/10/2023

Welcome and efficiency

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Antoine S.

Published on 29/09/2023 à 10h35 following a purchase from 18/09/2023

Following delivery problems, I contacted customer service, immediate and efficient response. Fast shipping, received the next day.

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Jonathan C.

Published on 18/09/2023 à 19h33 following a purchase from 07/09/2023

Fast and efficient

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Eve M.

Published on 28/08/2023 à 11h46 following a purchase from 17/08/2023

Very well packed parcel, fast delivery, real morel quality. Very satisfied.

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Pierrette I.

Published on 27/08/2023 à 06h53 following a purchase from 22/08/2023

for 100g of truffles, I only received small truffles, I would have liked them a little bigger, but they were succulent. I'm thinking of contacting you again around December to place another order. Thank you very much.

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Clara G.

Published on 17/08/2023 à 11h16 following a purchase from 06/08/2023

Fast

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Philippe D.

Published on 11/08/2023 à 11h30 following a purchase from 29/07/2023

very efficient and friendly site

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Joseph C.

Published on 10/08/2023 à 11h41 following a purchase from 08/08/2023

Fearless efficiency! Top value for money! Bravo and thank you, I recommend you 300% and I'll be sure to recommend your truffles! Congratulations to the whole team Jo!

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Prisca N.

Published on 08/08/2023 à 10h23 following a purchase from 04/08/2023

A well-designed site

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Jean Michel T.

Published on 29/07/2023 à 11h31 following a purchase from 26/07/2023

Perfect

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Farid A.

Published on 17/07/2023 à 18h08 following a purchase from 16/07/2023

Delivery was supposed to be free from 50€ purchase I still paid 14€ fdp

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Response from Plantin Published on 19/07/2023

Hello, we offer free delivery on orders over €50 shipped by Colissimo or Chronofresh only. As it happens, you chose Chronopost à domicile as your carrier. To benefit from free delivery, you should have chosen Colissimo!

Carole B.

Published on 11/07/2023 à 18h40 following a purchase from 10/07/2023

Very pleasant and clear site to navigate. Very fast delivery and top products!

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Anick P.

Published on 09/07/2023 à 13h22 following a purchase from 28/06/2023

Very fast delivery and top products

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Dominique R.

Published on 09/07/2023 à 08h56 following a purchase from 07/07/2023

As good as ever. Live help to solve small problems if necessary. Very happy with this site, the products offered and the service. As far as I'm concerned, everything's going well and I'll be back as often as I can.

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