Customer reviews of Plantin

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 1 728 published reviews
5 1 430 83% 4 130 8% 3 69 4% 2 34 2% 1 65 4%

Summary of reviews

The online store excels in providing high-quality truffles, with numerous customers highlighting the exceptional flavor and freshness of their products. Many reviews specifically mention the beautiful discoveries of summer truffles and excellent aestivum varieties, reinforcing a sense of satisfaction with the product selection. Delivery is consistently praised for its speed, with several customers noting same-day shipping and packages arriving in perfect condition, which adds to the overall positive experience.

Reviews 1, 4 and 5 stars

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/03/2022
Fast and courteous
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/03/2022
Super
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/03/2022
the site is very practical and easy to use
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/03/2022
I've always been satisfied with the products and fast delivery on my numerous orders. As for the site, it's easy to access and clear.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/02/2022
Impeccable products delivered in optimal conditions, always of the highest quality. I've been a customer for three years and I'll be back next year!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/02/2022
Easy to navigate website, simple to order. Fast delivery. Simply wonderful products
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/01/2022
Perfect! Fast, well-packaged shipment and, as always, great products!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/03/2022
compliant, practical site
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/02/2022
perfect for delivery very good quality truffle
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/01/2022
everything went very well, I am a loyal customer of your products.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/02/2022
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/02/2022
Perfect
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/01/2022
a promo code helped push me to order, and I don't regret it. The first products I bought were in the boutique, but as I don't live in the same place anymore, I couldn't get there, and the site was very good!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/01/2022
Very user-friendly site.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/02/2022
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/02/2022
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/03/2022
Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/03/2022
Very fast service and parcel in perfect condition
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/01/2022
Extremely fast delivery (the day after ordering) and an impeccable product, cooked with a yellow wine chicken, superb!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/02/2022
Impeccable customer service.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/02/2022
Fast service, efficient shipping, and a product that met my expectations.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/02/2022
total satisfaction
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/01/2022
Excellent site, excellent products!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/02/2022
Pleasant site, sympathetic and attentive telephone contact (I didn't get a promotion message in good time because of the white zone I was in, but everything was sorted out after a few explanations), quality product, everything was perfect except for the delivery, which was a bit chaotic because of the change of relay point for reasons that escape Plantin.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/02/2022
A very nice discovery of good products, fast shipping, thank you very much, I'm doing you a monstrous advertising !!!!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/01/2022
As usual, your truffles are of excellent quality and very fresh.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/01/2022
Very well surprised on the professionalism followed by the order
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 09/02/2022
Ordered on Wednesday to leave on vacation Friday evening. Delivery on Saturday! Impossible to order a mandolin and oil at the same time as the truffles.
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Response from Plantin
Hello Sir, I'm sorry to read your dissatisfaction. Concerning the delivery time, it is indicated on the website and in the T&C that you have accepted that we have 24 to 72 hours to prepare and hand over your parcel to the sender; to this must be added the delivery time, which in this case is 24 to 48 hours as the parcel was sent via Chronofresh. In your case, we expect to receive your parcel within 72 hours of placing your order, which is on target. As for the additional products that you were unable to order at the same time as your fresh truffles, this was indeed a technical bug that has since been resolved. I hope you were completely satisfied with the truffles you received, and please do not hesitate to contact us if you have any questions. Sincerely yours, The PLANTIN Team.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/02/2022
Very clear, easy-to-use site Fast, efficient delivery Never disappointed I can't recommend it enough
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/02/2022
Very good, as I said about the product. Over the past twenty years, I have never been disappointed.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/02/2022
Simple and clear
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/01/2022
Fast and well-protected delivery, pleasant site
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/02/2022
Fast, accurate delivery, well packaged. Nothing to complain about.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/01/2022
Product meets my expectations In my opinion, the truffle scent could be even more present.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/01/2022
very easy to use, clear site, very consistent delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/01/2022
good site and fast, accurate delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/01/2022
Top I recommend
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/01/2022
Excellent
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/01/2022
Perfect
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/12/2021
Too bad you can't set a delivery date.
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