Customer reviews of Plantin

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 1 728 published reviews
5 1 430 83% 4 130 8% 3 69 4% 2 34 2% 1 65 4%

Summary of reviews

The online store excels in providing high-quality truffles, with numerous customers highlighting the exceptional flavor and freshness of their products. Many reviews specifically mention the beautiful discoveries of summer truffles and excellent aestivum varieties, reinforcing a sense of satisfaction with the product selection. Delivery is consistently praised for its speed, with several customers noting same-day shipping and packages arriving in perfect condition, which adds to the overall positive experience.

Reviews 1, 4 and 5 stars

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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/12/2020
Order arrived on time.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/12/2020
Overall satisfied with fast delivery and careful packaging.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/12/2020
What a pleasure to work with true professionals. A thousand recommendations
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/12/2020
perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/12/2020
Excellent
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/12/2020
The site is very well done. Delivery was fast. Prices are correct.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/12/2020
Clear, easy-to-use website. Perfect support from Mathilde, the store manager, to ensure that the order corresponded perfectly to my expectations.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/12/2020
Very good packaging and delivery....and the quality of the products.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 21/12/2020
Delivery time much too long for my taste if you operate in the same way with your truffles people have to receive them for Easter having ordered them at Christmas.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/11/2020
Everything is perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/12/2020
Very good
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 05/12/2020
On the negative side, I'd like to mention the delivery aspect: although I paid for my order to be delivered to my home, I was notified by sms that the deliveryman had tried to deliver the parcel on the scheduled day, but had been unable to do so due to the absence of someone at home. That day, however, I didn't leave my home and I didn't receive any sms (or telephone) notification from the deliveryman that he was coming to deliver. I consider that the home delivery service has not been rendered. The charge by Chronopost (included in the price of my order with Plantin) is therefore unjustified.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/12/2020
Very clear, well-designed site.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/12/2020
Satisfied with good quality product and fast delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/12/2020
Thank you very much to the customer service who responded to my request and reacted quickly in the middle of the Christmas period. Smooth delivery (refrigerated) and quality products.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/11/2020
The order arrived in a refrigerated parcel quality products very satisfied
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/12/2020
As the parcel arrived damaged, Plantin immediately sent me a new parcel. The sales department is very efficient.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/11/2020
VERY GOOD
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/12/2020
Quality product, fast, quality delivery, highly recommendable.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/11/2020
Intuitive and simple
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/12/2020
EASY TO VISIT AND TRUSTWORTHY SITE. SECOND ORDER I MADE AND AM VERY SATISFIED.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/12/2020
Superb truffles, we recommend (and will recommend!).
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/12/2020
very well
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/11/2020
Clear, well-designed site.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/12/2020
Fast delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/12/2020
Very good product, quality to match.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/12/2020
Complete site
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/12/2020
Le site claire
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/12/2020
Very good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/12/2020
The quality of the truffles received and the packaging were perfect.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/12/2020
Super product, good quality, fragrant and exceptional taste.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/12/2020
Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/12/2020
Very well packaged, fast delivery. If necessary, good follow-up and excellent responsiveness.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/12/2020
Accurate pre-sales customer service response. Easy to order and received on time...almost too early for Christmas.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/12/2020
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/12/2020
This is the first time I've ordered truffles on the internet. I highly recommend truffes Plantin. The truffles are delicious and the package is superb. A great gift for the holidays!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/12/2020
Excellent performance.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/12/2020
I already knew about this product, which I had found in the Plantin store itself, which is why I ordered it on the site, as I live a long way from the store.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/12/2020
I can't personally evaluate the products that will be given as gifts.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/12/2020
Very good
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