Customer reviews of Plantin

9,3 /10

Based on 1 765 published reviews

5 1 458 83% 4 131 7% 3 69 4% 2 38 2% 1 69 4%

Summary of reviews

Plantin shines with reliable delivery and consistently well-packaged orders, delivering smooth, fast service and effortless reorders while maintaining strong product availability. Customers repeatedly highlight dependable quality and professional guidance from the team, with many noting enjoyable experiences across truffles, oils, and dried mushrooms, plus supportive, top-notch customer service. The store is trusted for accurate product descriptions and favorable price-to-value in many cases, including premium winter and summer truffles and assortment items that meet expectations. Overall, Plantin is described as a responsive, well-run shop that often delivers enjoyable flavors and a seamless shopping experience.

Reviews 1, 4 and 5 stars

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Christine F.

Published on 20/12/2025 à 09h21 following a purchase from 08/12/2025

Order received on time, not yet opened as we are waiting for the holidays to work with the product.

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Jocelyne L.

Published on 20/12/2025 à 08h44 following a purchase from 30/11/2025

Top quality, fast delivery this was my first order and it won't be the last

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Jérôme B.

Published on 19/12/2025 à 20h11 following a purchase from 09/12/2025

Very good... even if 100 grams is always too little

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Christopher T.

Published on 19/12/2025 à 18h42 following a purchase from 05/12/2025

Perfect!

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Jerome F.

Published on 19/12/2025 à 16h43 following a purchase from 08/12/2025

Very good house

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Charlette B.

Published on 19/12/2025 à 11h26 following a purchase from 05/12/2025

Fast delivery is good!

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Alain F.

Published on 18/12/2025 à 21h15 following a purchase from 08/12/2025

Nothing to complain about. Perfect as always

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Bruno H.

Published on 18/12/2025 à 17h02 following a purchase from 05/12/2025

Perfect delivery on time and quality products

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Franck S.

Published on 18/12/2025 à 16h55 following a purchase from 06/12/2025

Order as described, fast delivery

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Christophe M.

Published on 18/12/2025 à 16h48 following a purchase from 05/12/2025

Quality truffle and well packaged! I recommend

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Roger P.

Published on 18/12/2025 à 14h28 following a purchase from 26/11/2025

Thank you, everything is fine in the end. Delay in delivery, no chance to contact customer service by phone for questions, too bad! And insufficient for a company with superior quality products and prices! Happy Holidays!

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Jean-Philippe C.

Published on 16/12/2025 à 18h04 following a purchase from 13/11/2025

Super freshness

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Vanessa G.

Published on 16/12/2025 à 16h54 following a purchase from 03/12/2025

These are very good products.

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Agnes D.

Published on 15/12/2025 à 16h18 following a purchase from 04/12/2025

everything is perfect. a real culinary journey!!

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Raphëlle M.

Published on 15/12/2025 à 16h18 following a purchase from 03/12/2025

I am really satisfied with my order: it arrived very quickly and the product looks of excellent quality!

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Dorothee D.

Published on 15/12/2025 à 16h03 following a purchase from 04/12/2025

Good quality, fast and efficient order and delivery

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Monique B.

Published on 15/12/2025 à 14h42 following a purchase from 04/12/2025

Everything is fine Thank you

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Philippe D.

Published on 15/12/2025 à 13h30 following a purchase from 05/12/2025

Perfect shipping and delivery. However, 200g of fresh melanosporum truffle with no smell or flavor. Zero taste. I am truly very disappointed because I wanted to order 1 kg for the holidays this year. They would do much better to indicate on their site like their competitors (not in stock at the moment).

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Response from Plantin Published on 27/12/2025

Hello,

We are sincerely sorry to hear that your experience did not meet your expectations.

All our truffles are rigorously selected and sorted by hand, one by one, in our workshops. Each piece is checked to ensure its freshness and quality at the time of shipment. However, as truffles are a natural and living product, their aromatic intensity can vary depending on their ripeness, origin, and also the storage conditions after receipt.

We especially regret that you did not contact us directly before posting this review. Our team is always available to assist our customers, and in such situations, we systematically find an appropriate solution (advice, exchange, or commercial gesture).

We invite you to reach out to us by email at [email protected] so that we can discuss your experience in more detail and provide you with a personalized response.

Best regards,
Laurent
The Plantin team

Michel R.

Published on 15/12/2025 à 09h41 following a purchase from 03/12/2025

In accordance with presentation - Shipping/receipt deadlines respected - Good quality products

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Philippe C.

Published on 15/12/2025 à 09h31 following a purchase from 03/12/2025

Fast, quality always top

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Alain B.

Published on 15/12/2025 à 07h37 following a purchase from 03/12/2025

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Sylvain W.

Published on 15/12/2025 à 05h13 following a purchase from 03/12/2025

Very good experience. To be renewed.

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Bozoa D.

Published on 14/12/2025 à 21h10 following a purchase from 03/12/2025

Satisfied!!!

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Pascal R.

Published on 14/12/2025 à 19h27 following a purchase from 04/12/2025

Nothing to say Quality and speed as always

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Muriel R.

Published on 13/12/2025 à 20h41 following a purchase from 02/12/2025

Very good products that I follow with interest

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Patricia L.

Published on 13/12/2025 à 17h38 following a purchase from 03/12/2025

Very good product Delivered quickly

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George P.

Published on 13/12/2025 à 17h37 following a purchase from 03/12/2025

Super. Very beautiful truffles.

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Jean-Christophe R.

Published on 13/12/2025 à 15h55 following a purchase from 02/12/2025

Superb products Super delivery

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Eric M.

Published on 13/12/2025 à 15h20 following a purchase from 01/12/2025

Perfect.

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Jc Q.

Published on 13/12/2025 à 14h25 following a purchase from 01/12/2025

As always, correct price and superior quality. The truffles are excellent, the dried morels sublime

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Cécile H.

Published on 13/12/2025 à 10h06 following a purchase from 01/12/2025

Delivered very quickly, even faster than announced. Compliant with the order.

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Gabrielle T.

Published on 13/12/2025 à 09h11 following a purchase from 01/12/2025

Good experience

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José Francisco R.

Published on 13/12/2025 à 08h01 following a purchase from 30/11/2025

Perfect

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Helene D.

Published on 12/12/2025 à 18h22 following a purchase from 29/11/2025

Perfect thank you

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Jean Claude G.

Published on 12/12/2025 à 17h40 following a purchase from 30/11/2025

No surprise: very good

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Hervé B.

Published on 12/12/2025 à 17h34 following a purchase from 01/12/2025

Perfect

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Angelo M.

Published on 12/12/2025 à 16h36 following a purchase from 01/12/2025

super pro

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Laurent L.

Published on 12/12/2025 à 15h56 following a purchase from 01/12/2025

Perfect. I recommend people to have this experience because I love it.

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Regine G.

Published on 12/12/2025 à 15h56 following a purchase from 01/12/2025

FAST DELIVERY - VERY GOOD PACKAGING - THE MERCHANDISE IS FOR CHRISTMAS, I DO NOT DOUBT I WILL BE SATISFIED

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Melanie F.

Published on 12/12/2025 à 15h54 following a purchase from 01/12/2025

Order delivered but I haven't cooked the porcini yet to provide my feedback on the quality of the product.

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