Customer reviews of Plantin

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 1 728 published reviews
5 1 430 83% 4 130 8% 3 69 4% 2 34 2% 1 65 4%

Summary of reviews

The online store excels in providing high-quality truffles, with numerous customers highlighting the exceptional flavor and freshness of their products. Many reviews specifically mention the beautiful discoveries of summer truffles and excellent aestivum varieties, reinforcing a sense of satisfaction with the product selection. Delivery is consistently praised for its speed, with several customers noting same-day shipping and packages arriving in perfect condition, which adds to the overall positive experience.

Reviews 2, 3, 4 and 5 stars

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J
JACQUES H.
Rating: 5 out of 5
following a purchase from 15/08/2024
I appreciated the quality of the products and the speed of delivery.
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Alexandre D.
Rating: 5 out of 5
following a purchase from 15/08/2024
Top-quality truffle oil, fast delivery.
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Valerie H.
Rating: 5 out of 5
following a purchase from 17/07/2024
Summer truffle seasoning is a product I never tire of using in many dishes.
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Filip F.
Rating: 4 out of 5
following a purchase from 13/08/2024
5 stars. Very fast delivery.
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Sylvie C.
Rating: 5 out of 5
following a purchase from 11/08/2024
Everything is perfect and excellent!
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rene L.
Rating: 5 out of 5
following a purchase from 28/07/2024
as usual
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Philippe J.
Rating: 4 out of 5
following a purchase from 06/08/2024
No problem. Correct packaging.
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Response from Plantin
Good morning, sir,

Once again, thank you for taking the time to leave us a comment.
Can you tell me more about what upset you about the packaging?

Thank you and have a nice day.
B
brook A.
Rating: 5 out of 5
following a purchase from 07/08/2024
Great service, thank you!
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Yves F.
Rating: 5 out of 5
following a purchase from 05/08/2024
Excellent
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Guillaume G.
Rating: 5 out of 5
following a purchase from 04/08/2024
Fast delivery and very fresh products. Perfect!
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Frédéric M.
Rating: 5 out of 5
following a purchase from 03/08/2024
Very good value for money. Fast delivery.
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Jean-Pierre L.
Rating: 5 out of 5
following a purchase from 03/08/2024
Perfect, good product, well organized
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Prisca N.
Rating: 5 out of 5
following a purchase from 16/07/2024
Top quality, as always from Plantin!
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Dominique R.
Rating: 5 out of 5
following a purchase from 29/07/2024
Excellent relationship, my contact did everything to ensure that I was delivered as quickly as possible. Very good quality products. I recommend this site
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Margit B.
Rating: 5 out of 5
following a purchase from 27/07/2024
Perfect
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Sébastien S.
Rating: 5 out of 5
following a purchase from 30/07/2024
Excellent quality summer truffles at a fair price. Can't wait for black truffles
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Jacques L.
Rating: 5 out of 5
following a purchase from 26/07/2024
Product quality and fast delivery
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Bertrand V.
Rating: 2 out of 5
following a purchase from 27/07/2024
We were disappointed by the truffle tasting; it was good but not wow! Considering the price, we expected better. Thank you
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Response from Plantin
Good morning, sir,

Thank you for taking the time to give us your feedback.
We are sorry that your experience was not satisfactory. Could you tell us a little more about how you ate your fresh truffles (in which dish, if they were cooked, for how many people)?

We attach great importance to customer satisfaction, which is why it's vital for us to understand your disappointment and take it into account with a view to continuous improvement.

Wishing you an excellent day.

Yours sincerely
The Plantin Team
R
Rony C.
Rating: 5 out of 5
following a purchase from 23/07/2024
Fast delivery, top!
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David G.
Rating: 5 out of 5
following a purchase from 22/07/2024
Very good.
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Carole R.
Rating: 5 out of 5
following a purchase from 21/07/2024
Fast delivery and excellent products.
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IVANO B.
Rating: 5 out of 5
following a purchase from 22/07/2024
Always satisfied with Plantin products and their professionalism. Only one 🌟 for Chronopost who didn't do their job in delivery.
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Céline G.
Rating: 5 out of 5
following a purchase from 22/07/2024
Perfect
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Pascal P.
Rating: 5 out of 5
following a purchase from 21/07/2024
Top
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Nermine L.
Rating: 5 out of 5
following a purchase from 15/07/2024
perfect, I'll order again
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MARIE JOSE ET CLAUDE C.
Rating: 5 out of 5
following a purchase from 13/07/2024
Just perfect as always!
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laurent G.
Rating: 5 out of 5
following a purchase from 16/07/2024
very good as usual
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LAURENCE V.
Rating: 5 out of 5
following a purchase from 15/07/2024
The quality is always there
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Agathe P.
Rating: 5 out of 5
following a purchase from 12/07/2024
Perfect ..super products
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Gilles M.
Rating: 5 out of 5
following a purchase from 10/07/2024
Satisfactory. Products and delivery
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SOPHIE M.
Rating: 5 out of 5
following a purchase from 08/07/2024
Excellent sales service and great products! Fast delivery with respect for the cold chain.
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Dieter S.
Rating: 5 out of 5
following a purchase from 02/07/2024
Plantin offers good products at a reasonable price, delivery is fast and I am satisfied with the company.
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SYLVIE A.
Rating: 5 out of 5
following a purchase from 30/06/2024
Fast and accurate shipping. Easy website. Good product
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béatrice K.
Rating: 5 out of 5
following a purchase from 28/06/2024
really recommend it to my friends and family. just ordered in the morning, delivery 48 hours later at home. great, I'm happy. KEEP UP THE GOOD WORK......MERCI
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Lisbeth L.
Rating: 5 out of 5
following a purchase from 26/06/2024
Perfect
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fonseca G.
Rating: 5 out of 5
following a purchase from 24/06/2024
Very good
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Katia M.
Rating: 5 out of 5
following a purchase from 23/06/2024
Excellent products! We loved the truffle honey and will be recommending it very soon as we've finished it. Perfect truffles.
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Clodine P.
Rating: 5 out of 5
following a purchase from 22/06/2024
It was perfect Order received on time
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Zoe R.
Rating: 3 out of 5
following a purchase from 23/06/2024
it was a gift and I had specified it well, but I received it with the invoice inside and there was no personalized message for my mother.
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Response from Plantin
Hello, we're very sorry to hear about your disappointment. We encountered a computer bug on the day of your order, for which we obviously take full responsibility, which explains the situation. We apologize for the inconvenience. Please do not hesitate to come back to us to find a solution that suits you. Have a nice day, the Plantin team
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CHRISTOPHE M.
Rating: 5 out of 5
following a purchase from 20/06/2024
Very good products. Fast delivery. The only downside is that shipping costs are too high in this day and age.
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