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B
Rating: 5 out of 5
Great service, thank you!
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Customer reviews of Plantin
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 1 765 published reviews
Summary of reviews
Plantin shines with reliable delivery and consistently well-packaged orders, delivering smooth, fast service and effortless reorders while maintaining strong product availability. Customers repeatedly highlight dependable quality and professional guidance from the team, with many noting enjoyable experiences across truffles, oils, and dried mushrooms, plus supportive, top-notch customer service. The store is trusted for accurate product descriptions and favorable price-to-value in many cases, including premium winter and summer truffles and assortment items that meet expectations. Overall, Plantin is described as a responsive, well-run shop that often delivers enjoyable flavors and a seamless shopping experience.
Reviews 2, 3, 4 and 5 stars
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Rating: 5 out of 5
Excellent
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G
Rating: 5 out of 5
Fast delivery and very fresh products. Perfect!
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F
Rating: 5 out of 5
Very good value for money. Fast delivery.
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J
Rating: 5 out of 5
Perfect, good product, well organized
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P
Rating: 5 out of 5
Top quality, as always from Plantin!
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D
Rating: 5 out of 5
Excellent relationship, my contact did everything to ensure that I was delivered as quickly as possible. Very good quality products. I recommend this site
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M
Rating: 5 out of 5
Perfect
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S
Rating: 5 out of 5
Excellent quality summer truffles at a fair price. Can't wait for black truffles
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J
Rating: 5 out of 5
Product quality and fast delivery
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B
Rating: 2 out of 5
We were disappointed by the truffle tasting; it was good but not wow! Considering the price, we expected better. Thank you
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Response from Plantin
Good morning, sir,
Thank you for taking the time to give us your feedback.
We are sorry that your experience was not satisfactory. Could you tell us a little more about how you ate your fresh truffles (in which dish, if they were cooked, for how many people)?
We attach great importance to customer satisfaction, which is why it's vital for us to understand your disappointment and take it into account with a view to continuous improvement.
Wishing you an excellent day.
Yours sincerely
The Plantin Team
Thank you for taking the time to give us your feedback.
We are sorry that your experience was not satisfactory. Could you tell us a little more about how you ate your fresh truffles (in which dish, if they were cooked, for how many people)?
We attach great importance to customer satisfaction, which is why it's vital for us to understand your disappointment and take it into account with a view to continuous improvement.
Wishing you an excellent day.
Yours sincerely
The Plantin Team
R
Rating: 5 out of 5
Fast delivery, top!
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D
Rating: 5 out of 5
Very good.
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C
Rating: 5 out of 5
Fast delivery and excellent products.
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I
Rating: 5 out of 5
Always satisfied with Plantin products and their professionalism. Only one 🌟 for Chronopost who didn't do their job in delivery.
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C
Rating: 5 out of 5
Perfect
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P
Rating: 5 out of 5
Top
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N
Rating: 5 out of 5
perfect, I'll order again
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M
Rating: 5 out of 5
Just perfect as always!
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L
Rating: 5 out of 5
very good as usual
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L
Rating: 5 out of 5
The quality is always there
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A
Rating: 5 out of 5
Perfect ..super products
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G
Rating: 5 out of 5
Satisfactory. Products and delivery
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S
Rating: 5 out of 5
Excellent sales service and great products! Fast delivery with respect for the cold chain.
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D
Rating: 5 out of 5
Plantin offers good products at a reasonable price, delivery is fast and I am satisfied with the company.
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S
Rating: 5 out of 5
Fast and accurate shipping. Easy website. Good product
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B
Rating: 5 out of 5
really recommend it to my friends and family. just ordered in the morning, delivery 48 hours later at home. great, I'm happy. KEEP UP THE GOOD WORK......MERCI
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L
Rating: 5 out of 5
Perfect
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F
Rating: 5 out of 5
Very good
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K
Rating: 5 out of 5
Excellent products! We loved the truffle honey and will be recommending it very soon as we've finished it. Perfect truffles.
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C
Rating: 5 out of 5
It was perfect Order received on time
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Z
Rating: 3 out of 5
it was a gift and I had specified it well, but I received it with the invoice inside and there was no personalized message for my mother.
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Response from Plantin
Hello, we're very sorry to hear about your disappointment. We encountered a computer bug on the day of your order, for which we obviously take full responsibility, which explains the situation. We apologize for the inconvenience. Please do not hesitate to come back to us to find a solution that suits you. Have a nice day, the Plantin team
C
Rating: 5 out of 5
Very good products. Fast delivery. The only downside is that shipping costs are too high in this day and age.
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J
Rating: 5 out of 5
Excellent evening, merci. Interesting menu and good 🍷 too!
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C
Rating: 5 out of 5
I am delighted, quality products packaged with care, totally consistent with our expectations I recommend + + +.
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C
Rating: 5 out of 5
Fast, efficient delivery Outstanding products
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X
Rating: 5 out of 5
Compliant products, excellent quality
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P
Rating: 5 out of 5
Bert fast deliberativa, Super!!
B
Rating: 5 out of 5
Fast, careful delivery. Very good quality summer truffles. We were delighted!
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P
Rating: 5 out of 5
Loyal customer of your excellent morels, order received promptly
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