Customer reviews of Plantin

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 1 728 published reviews
5 1 430 83% 4 130 8% 3 69 4% 2 34 2% 1 65 4%

Summary of reviews

The online store excels in providing high-quality truffles, with numerous customers highlighting the exceptional flavor and freshness of their products. Many reviews specifically mention the beautiful discoveries of summer truffles and excellent aestivum varieties, reinforcing a sense of satisfaction with the product selection. Delivery is consistently praised for its speed, with several customers noting same-day shipping and packages arriving in perfect condition, which adds to the overall positive experience.

Reviews 2, 3, 4 and 5 stars

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B
Bertrand A.
Rating: 5 out of 5
following a purchase from 18/01/2024
Top quality, very professional service, I'm very happy with my order.
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Jean-Roch L.
Rating: 5 out of 5
following a purchase from 18/01/2024
Very good, impeccable service, careful and attentive. I recommend it!
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Jean-Dominique P.
Rating: 4 out of 5
following a purchase from 18/01/2024
of course everything including delivery
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Boris T.
Rating: 5 out of 5
following a purchase from 17/01/2024
Quality, trouble-free home
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DENIS T.
Rating: 5 out of 5
following a purchase from 08/01/2024
Easy to use and one of the few to offer the products I was looking for
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Francoise F.
Rating: 5 out of 5
following a purchase from 15/01/2024
This is the second time I've ordered and frankly nothing to complain about, delivery has been very fast each time, they're very responsive when you need advice. Site to recommend without hesitation.
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Laurent Z.
Rating: 5 out of 5
following a purchase from 15/01/2024
Perfect service and delivery. Nothing to say
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frederic R.
Rating: 5 out of 5
following a purchase from 15/01/2024
top quality,very satisfied
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Christian R.
Rating: 3 out of 5
following a purchase from 07/01/2024
disappointed with the quality of the truffles
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bernard G.
Rating: 5 out of 5
following a purchase from 14/01/2024
Outstanding logistics, highly efficient processing, quality products
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Pierre D.
Rating: 5 out of 5
following a purchase from 29/12/2023
Very good product I highly recommend
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Michel S.
Rating: 5 out of 5
following a purchase from 02/01/2024
Always on top.
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Nanou P.
Rating: 4 out of 5
following a purchase from 05/01/2024
Good but chronofresh is not up to scratch Unfounded delivery problem for my previous order.
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Nathalie M.
Rating: 5 out of 5
following a purchase from 27/12/2023
Very good I recommend
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Claudine S.
Rating: 5 out of 5
following a purchase from 26/12/2023
Order received on time Well packaged Very fragrant vacuum-packed truffles
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Valérie J.
Rating: 5 out of 5
following a purchase from 26/12/2023
Fast delivery
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MARIE JOSE ET CLAUDE C.
Rating: 5 out of 5
following a purchase from 26/12/2023
As always ... perfect!
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Jean-Pierre L.
Rating: 5 out of 5
following a purchase from 18/12/2023
it's a gift, so I don't have to evaluate it.
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jeanfrançois G.
Rating: 5 out of 5
following a purchase from 24/12/2023
fine
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Yann C.
Rating: 5 out of 5
following a purchase from 19/12/2023
Hello, I received my order and the chronofresh service was very good.
It was very easy to order on the site but I did not receive the grater that was in the offer expressed on the site (for 100 euros purchase of truffles). The products are of very good quality. 1 bag of truffles on the 2 were under empty and did not have the same packaging. ?? To be seen why?
I recommend this site for the purchase of this type of product when availability permits, of course. My family's feedback for the holidays was very positive.
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Response from Plantin
Hello, We are delighted to read your satisfaction and thank you for sharing your opinion. To take advantage of the Mandolin offer, please add the coupon code MANDOLINE24 to your shopping cart at checkout. We will email you a unique code to use on your next order to benefit from the free mandolin, subject to availability. Concerning packaging, white truffles are particularly delicate and crumbly, which is why they are individually wrapped and not vacuum-packed. We remain at your disposal. Sincerely, The Plantin Team
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Patrick G.
Rating: 4 out of 5
following a purchase from 16/12/2023
quick and easy
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Florence D.
Rating: 3 out of 5
following a purchase from 21/12/2023
Perfect navigation but the truffles ordered were not very tasty
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Cedric B.
Rating: 5 out of 5
following a purchase from 26/12/2023
Perfect! From delivery to tasting it was perfect.
I recommend
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Sébastien T.
Rating: 5 out of 5
following a purchase from 20/12/2023
As fresh as ever
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Georges C.
Rating: 5 out of 5
following a purchase from 10/12/2023
Fast, secure delivery in suitable packaging. Fresh and excellent product. Thank you
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Sylvie A.
Rating: 5 out of 5
following a purchase from 13/12/2023
Perfect, received on time
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ELISABETH P.
Rating: 5 out of 5
following a purchase from 18/12/2023
very satisfied with order processing and delivery
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Stéphane R.
Rating: 5 out of 5
following a purchase from 17/12/2023
very fast delivery, careful packaging.
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SEGOLENE R.
Rating: 5 out of 5
following a purchase from 15/12/2023
Quality packaging and good product
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Annie C.
Rating: 5 out of 5
following a purchase from 15/12/2023
Perfect at every stage. Ordering, sales and delivery
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BRICE F.
Rating: 5 out of 5
following a purchase from 15/12/2023
I recommend this site, everything arrived on time.
The truffles are of high quality and very fresh!
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François S.
Rating: 4 out of 5
following a purchase from 13/12/2023
but I haven't tried the command!!!!!
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Alexandra B.
Rating: 5 out of 5
following a purchase from 13/12/2023
Easy to order, fast shipping
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jean. paul D.
Rating: 5 out of 5
following a purchase from 13/12/2023
Excellent truffles. Top delivery.
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OLIVIER F.
Rating: 3 out of 5
following a purchase from 18/12/2023
I thought I'd have a nice 50g truffle, or two medium-sized ones, but in fact I received 9 very small truffles to make 50g. Not easy to make nice strips with that ... disappointed.
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Georges F.
Rating: 5 out of 5
following a purchase from 18/12/2023
Fast shipping and no ambiguity in the ordering process. product always impeccable
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Thierry R.
Rating: 5 out of 5
following a purchase from 09/12/2023
High-quality truffles in perfect packaging
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Patricia J.
Rating: 5 out of 5
following a purchase from 10/12/2023
Very careful delivery
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Sylvain H.
Rating: 3 out of 5
following a purchase from 18/12/2023
Medium
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Response from Plantin
Hello, We're sorry to read your comment. Could you please give us more details about your experience so that we can better understand your dissatisfaction? As customer satisfaction is our priority, we are always listening to you so that we can continually improve the quality of our services. Sincerely, the Plantin team
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Jean paul M.
Rating: 4 out of 5
following a purchase from 09/12/2023
Fine
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