Customer reviews of Plantin

9,3 /10

Based on 1 765 published reviews

5 1 458 83% 4 131 7% 3 69 4% 2 38 2% 1 69 4%

Summary of reviews

Plantin shines with reliable delivery and consistently well-packaged orders, delivering smooth, fast service and effortless reorders while maintaining strong product availability. Customers repeatedly highlight dependable quality and professional guidance from the team, with many noting enjoyable experiences across truffles, oils, and dried mushrooms, plus supportive, top-notch customer service. The store is trusted for accurate product descriptions and favorable price-to-value in many cases, including premium winter and summer truffles and assortment items that meet expectations. Overall, Plantin is described as a responsive, well-run shop that often delivers enjoyable flavors and a seamless shopping experience.

Reviews 2, 3, 4 and 5 stars

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Jean-Claude E.

Published on 26/12/2022 à 10h48 following a purchase from 16/12/2022

Efficient service. Careful packaging. Fast delivery.

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Jean-Charles B.

Published on 25/12/2022 à 11h10 following a purchase from 07/12/2022

Catastrophic Chronofresh delivery: the driver missed several appointments while you waited for him all day because no one warned you, with lame excuses each time (the driver didn't find the parcel, the parcel wasn't put on the truck and stayed at the depot, the driver didn't have time to come to your house because he had to return to the depot before 4:00 pm....) The fresh truffle shavings are actually quite large pieces of debris, the smell is good but the taste is a little bland and well below the quality expected of fresh black truffles. The summer truffle pasta is good and as expected.

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Louis P.

Published on 25/12/2022 à 08h39 following a purchase from 20/12/2022

very slow delivery

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Denise R.

Published on 24/12/2022 à 11h11 following a purchase from 13/12/2022

Perfect delivery

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Romain C.

Published on 24/12/2022 à 09h19 following a purchase from 11/12/2022

Perfect Ras!

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Bernard B.

Published on 24/12/2022 à 08h06 following a purchase from 11/12/2022

Excellent product, top service. Very professional and attentive staff. Fast and secure shipping. I recommend Bernard.

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Eric R.

Published on 19/12/2022 à 20h39 following a purchase from 11/12/2022

The site is clear and easy to use, delivery is fast and the parcel is well protected, so it was in good condition on delivery.

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Mary B.

Published on 19/12/2022 à 12h18 following a purchase from 09/12/2022

Easy to navigate / Excellent product, eaten raw the same day, the remaining truffles preserved for the holidays. Equal quality with every order.

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Jean-Luc D.

Published on 15/12/2022 à 09h34 following a purchase from 03/12/2022

Perfect

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Evelyne B.

Published on 15/12/2022 à 09h02 following a purchase from 03/12/2022

Fast and careful delivery. Excellent products.

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Guy M.

Published on 14/12/2022 à 19h55 following a purchase from 12/12/2022

I don't like to pay such high compliments, but you're very good!
one point for the payment: I couldn't pay directly with my card (network saturation?) I didn't have the chance to deal directly with my card BUT my correspondent (Mélanie?) was excellent and together we solved the diificulty thanks to Mélanie!

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Daniel D.

Published on 14/12/2022 à 16h46 following a purchase from 10/12/2022

I asked for a deferred delivery, plantin's reply: the price of truffles changes every day, so it's not possible. No more possibility of cancelling the order and taking it back later.

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Daniel F.

Published on 14/12/2022 à 13h38 following a purchase from 10/12/2022

Delicious

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Franck V.

Published on 08/12/2022 à 09h53 following a purchase from 26/11/2022

an inspiring site

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Bernard R.

Published on 02/12/2022 à 17h47 following a purchase from 29/11/2022

Easy to access and well organized

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Abdellah C.

Published on 02/12/2022 à 12h49 following a purchase from 22/11/2022

VERY SERIOUS SITE AND VERY FAST SHIPPING

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Georges M.

Published on 02/12/2022 à 11h13 following a purchase from 20/11/2022

Flawless

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Sophie E.

Published on 25/11/2022 à 18h43 following a purchase from 09/11/2022

Too bad I didn't get the 10% newsletters....

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Pascal G.

Published on 24/11/2022 à 08h59 following a purchase from 20/11/2022

Well-designed site

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Marcel K.

Published on 23/11/2022 à 08h28 following a purchase from 12/11/2022

Very good quality, fast delivery and good sales service.

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Eric F.

Published on 13/11/2022 à 20h13 following a purchase from 02/11/2022

Perfect, everything is clear and easy to use.

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Jean-Michel T.

Published on 10/11/2022 à 17h44 following a purchase from 30/10/2022

Easy ordering, quality packaging and delivery.

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Karine L.

Published on 07/11/2022 à 00h46 following a purchase from 24/10/2022

CLEAR SITE MULTIPLE CHOICE

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Ivano B.

Published on 05/11/2022 à 20h38 following a purchase from 29/10/2022

perfect site, some products are not easy to access

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Jean Louis G.

Published on 04/11/2022 à 17h01 following a purchase from 30/10/2022

Hello, This purchase is for a gift...so I haven't tasted the products. But the site is perfect, and the delivery fast.

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Ghislain V.

Published on 24/10/2022 à 12h51 following a purchase from 10/10/2022

apart from the delivery location bug on the site, the welcome is charming and the products divine.

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Bernard G.

Published on 21/10/2022 à 17h10 following a purchase from 21/10/2022

responsiveness, kindness, very professional attention

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Jalila D.

Published on 21/10/2022 à 10h17 following a purchase from 10/10/2022

Perfect . Perfect packaging. Fast delivery , and conform ! I recommend and would recommend!

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Pierre B.

Published on 19/10/2022 à 18h18 following a purchase from 16/10/2022

Maison plantin is very fast for shipments, Chronopost less

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Guy L.

Published on 05/10/2022 à 11h24 following a purchase from 04/10/2022

Nice product quality

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Bernard F.

Published on 04/10/2022 à 18h56 following a purchase from 15/09/2022

clear

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Marie A.

Published on 03/10/2022 à 14h29 following a purchase from 02/10/2022

Everything is very clear and functional

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Pascal F.

Published on 10/09/2022 à 22h10 following a purchase from 28/08/2022

Very good communication and a lot of attention by e-mail, superb customer care.

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Acheteur Vérifié

Published on 22/08/2022 à 09h17 following a purchase from 11/08/2022

Easy to consult

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Acheteur Vérifié

Published on 20/08/2022 à 10h05 following a purchase from 10/08/2022

Medium

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Acheteur Vérifié

Published on 19/08/2022 à 20h54 following a purchase from 06/08/2022

Products received not very fresh. In addition, the quality of the mandolin is questionable, in fact it is impossible to have an equal blade setting on each side, a difference of more than one millimetre.

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Acheteur Vérifié

Published on 18/08/2022 à 19h31 following a purchase from 13/08/2022

Very good

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Acheteur Vérifié

Published on 17/08/2022 à 13h21 following a purchase from 29/07/2022

very well thank you

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Acheteur Vérifié

Published on 13/08/2022 à 15h33 following a purchase from 03/08/2022

Ordered the day before, delivered the next day by Chronofresh.
Beautiful, fresh, fragrant truffles. Impressed!

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Acheteur Vérifié

Published on 13/08/2022 à 08h43 following a purchase from 31/07/2022

Intuitive

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