Customer reviews of Plantin

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 1 728 published reviews
5 1 430 83% 4 130 8% 3 69 4% 2 34 2% 1 65 4%

Summary of reviews

The online store excels in providing high-quality truffles, with numerous customers highlighting the exceptional flavor and freshness of their products. Many reviews specifically mention the beautiful discoveries of summer truffles and excellent aestivum varieties, reinforcing a sense of satisfaction with the product selection. Delivery is consistently praised for its speed, with several customers noting same-day shipping and packages arriving in perfect condition, which adds to the overall positive experience.

Reviews 2, 3, 4 and 5 stars

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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/12/2021
ALL CLEAR.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/12/2021
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/12/2021
Well-designed site with clear instructions
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 07/12/2021
Good smell, too bad that for the price, my three truffles were bitten by worms, which left holes when I cut them.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/12/2021
Excellent products and fast delivery. The 73% summer truffle paste is a real treat! Thank you, Plantin
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/12/2021
I received my order on time, the weight was perfect and the scent very appealing!
One small problem, which was immediately sorted out by customer service!
I'd love to go back!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/11/2021
ABSOLUTELY PERFECT;
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/12/2021
Very well done and clear site!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/12/2021
Easy ordering, top delivery and excellent products, what else but bon appétit!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2021
Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2021
Top-of-the-range, well-constructed site reflecting quality products
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2021
Very good.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/12/2021
Everything almost perfect.
The site, the delivery... except for the most important thing: the taste of the truffle peelings, totally non-existent.
I don't get it. I know and love truffles and I know that even in peel form the taste is still extraordinary....
So, what happened???
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/12/2021
The product seems to be of very very good quality.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/12/2021
Perfect service and delivery.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/11/2021
A very warm welcome
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 01/12/2021
Fresh truffle disappointing but fast, efficient delivery service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/12/2021
Very good pleasant customer service on time delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/11/2021
Quality product and fast shipping
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/11/2021
Works very well
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/11/2021
Order received very quickly.
Compliant products
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/11/2021
Clear and efficient site.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/11/2021
Fast shipping Quality product
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/11/2021
Fast delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/11/2021
Very clear, easy to read
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/11/2021
Very good and serious site. I've been buying from them for years.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/11/2021
as usual, very explicit site, engaging store, top service and parcel dispatch and above all the kindness and availability of the sales staff.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/11/2021
Fast shipping and quality products
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/11/2021
Plantin: Very good products (including dried morels), very well designed site, fast delivery. I'm a loyal customer and can only urge skeptics to follow me...
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/11/2021
Good delivery, I asked for the day to be changed, everything was well taken into account.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/11/2021
Very accessible site. Fast and accurate delivery with very good packaging. I can't rate the products as they are Christmas gifts.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/11/2021
Customer service is top notch, as is shipping. On the other hand, I didn't spontaneously see certain products on the site (e.g. summer truffle carpaccio).
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/11/2021
So good!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/11/2021
Fast shipment in careful packaging. Thank you
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/11/2021
Exceptional product quality, a real treat!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/10/2021
Easy
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/11/2021
Excellent range but difficult payment procedures.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 02/11/2021
There were 1 or 2 damaged truffles, the largest of which appeared to be damaged.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/10/2021
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/10/2021
Very good customer experience, responsive and helpful service when I called.
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