Customer reviews of Plantin

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 1 728 published reviews
5 1 430 83% 4 130 8% 3 69 4% 2 34 2% 1 65 4%

Summary of reviews

The online store excels in providing high-quality truffles, with numerous customers highlighting the exceptional flavor and freshness of their products. Many reviews specifically mention the beautiful discoveries of summer truffles and excellent aestivum varieties, reinforcing a sense of satisfaction with the product selection. Delivery is consistently praised for its speed, with several customers noting same-day shipping and packages arriving in perfect condition, which adds to the overall positive experience.

Reviews 2, 3, 4 and 5 stars

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/11/2020
Neat packaging, beautiful fresh truffles. Fast delivery.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/11/2020
Super-fast delivery and perfectly packaged products
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 24/11/2020
2 stars because the deliveryman, who called me on a masked line without leaving a message, clearly threw the parcel onto my balcony, without my being at home. The contents of the parcel could have been broken; being on the first floor, the parcel could have been stolen.
Nothing negative to say about the site or the service provided by PLANTIN.
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Response from Plantin
Hello, Thank you for your feedback. We are happy that you were satisfied with our products.
However, we are sorry that you had this bad experience with the delivery man and we will pass it on to the relevant department.
Sincerely, PLANTIN Customer Service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/11/2020
Very easy to find what you're looking for
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 24/11/2020
Hello lack of fragrance I find is it due to the early season or the caliber? Sincerely
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/11/2020
From ordering on the site to receiving my products ... super simple and ... simply perfect. Super-protected shipping, chronofresh and isothermal box (for fresh truffles, in individual bags with the date of bagging).
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/11/2020
I highly recommend the truffle brouillade preparation! Truffle-flavored olive oil is of the highest quality.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/11/2020
I was surprised that the letter carrier left my parcel in my letterbox without ringing the bell or asking for a signature, even though it was a Colissimo.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/11/2020
Fast delivery, perfect packaging, beautiful truffles. I promoted them to my friends and a friend ordered immediately.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/11/2020
Simple and efficient
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/11/2020
Quality products, fast delivery and perfect packaging.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/11/2020
Very serious. Fast delivery. Olive oil, with truffle pieces, excellent. I recommend
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/11/2020
NIKEL
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/11/2020
Simple site navigation, clear and comprehensive catalog.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/11/2020
Very fast parcel delivery, very pretty packaging and very well protected and delicious products.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/11/2020
Well-designed site, easy to access.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/11/2020
good house; very good products
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/11/2020
Excellent site to recommend.....
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/11/2020
shipment promised by chronofresh between 8 and 1 p.m. and delivered the next morning in good condition
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/11/2020
Quite correct - the products are easy to find - I found this idea at the end of my TV news (télé 7 jours), rather a good idea to advertise -
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/11/2020
Very serious, fast delivery, top products.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/11/2020
super quality
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/11/2020
RAS perfect parcel
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/11/2020
Very satisfied, quick and careful, I highly recommend it.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/11/2020
Quality products. Professional team. I order every year for the holidays.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/11/2020
Delivery 1 working day after order. Top!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/11/2020
Very good company, respectful of its customers (known thanks to the newspaper "La Provence") delivery and thus impeccable sending! On the other hand, I cannot evaluate the contents of the products, not yet used. I think for the end of the year.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/11/2020
Very good products, fast delivery, very pleasant site.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/11/2020
Friendly site, fast delivery and impeccable package.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/11/2020
FAST DELIVERY
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/11/2020
Quality products at very reasonable prices. Responsive and efficient customer service.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/11/2020
Very clear site, you can quickly find the products you're looking for
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/11/2020
The site is very easy to use, very greedy. Extremely fast pick-up and delivery. Product well packaged, well protected in the parcel. The product corresponds perfectly to my expectations. Highly recommend.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/11/2020
Delivery in very good condition and accurate, the site is easy to use but it is difficult to cancel an order (placed by mistake and not paid).
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Response from Plantin
Hello, Thank you for your positive feedback regarding the delivery and the website.
As for cancelling an order, we will pass this on to the relevant department.
Have a nice day, PLANTIN Customer Service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/11/2020
Perfect delivery, very pleasant site to visit, recommend.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/11/2020
Order received as agreed Large selection of products
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/11/2020
Very well done and very clear
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/11/2020
waiting to cook them great service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/11/2020
We've been learning about truffle plants ever since we went on vacation to Mirabel.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/11/2020
Exceptionally fast delivery Fresh product! Bravo
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