Customer reviews of Plantin

9,3 /10

Based on 1 728 published reviews

5 1 430 83% 4 130 8% 3 69 4% 2 34 2% 1 65 4%

Summary of reviews

The online store excels in providing high-quality truffles, with numerous customers highlighting the exceptional flavor and freshness of their products. Many reviews specifically mention the beautiful discoveries of summer truffles and excellent aestivum varieties, reinforcing a sense of satisfaction with the product selection. Delivery is consistently praised for its speed, with several customers noting same-day shipping and packages arriving in perfect condition, which adds to the overall positive experience.

Reviews 2, 3, 4 and 5 stars

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JOSIANE G.

Published on 21/12/2025 à 12h27 following a purchase from 05/12/2025

perfect ras thank you

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Danièle B.

Published on 21/12/2025 à 09h12 following a purchase from 09/12/2025

I order very regularly from Plantin Fresh Truffles and morels in truffle juice, never disappointed, very good quality.

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Bernard A.

Published on 21/12/2025 à 08h54 following a purchase from 09/12/2025

Simply perfect. What more can I say?

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Kris W.

Published on 21/12/2025 à 07h48 following a purchase from 09/12/2025

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Christine F.

Published on 20/12/2025 à 09h21 following a purchase from 08/12/2025

Order received on time, not yet opened as we are waiting for the holidays to work with the product.

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Jocelyne L.

Published on 20/12/2025 à 08h44 following a purchase from 30/11/2025

Top quality, fast delivery this was my first order and it won't be the last

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Jérôme B.

Published on 19/12/2025 à 20h11 following a purchase from 09/12/2025

Very good... even if 100 grams is always too little

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Christopher T.

Published on 19/12/2025 à 18h42 following a purchase from 05/12/2025

Perfect!

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jerome F.

Published on 19/12/2025 à 16h43 following a purchase from 08/12/2025

Very good house

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Charlette B.

Published on 19/12/2025 à 11h26 following a purchase from 05/12/2025

Fast delivery is good!

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ALAIN F.

Published on 18/12/2025 à 21h15 following a purchase from 08/12/2025

Nothing to complain about. Perfect as always

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Bruno H.

Published on 18/12/2025 à 17h02 following a purchase from 05/12/2025

Perfect delivery on time and quality products

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Franck S.

Published on 18/12/2025 à 16h55 following a purchase from 06/12/2025

Order as described, fast delivery

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Christophe M.

Published on 18/12/2025 à 16h48 following a purchase from 05/12/2025

Quality truffle and well packaged! I recommend

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Rémi B.

Published on 18/12/2025 à 16h03 following a purchase from 05/12/2025

I ordered a stainless steel truffle mandoline, and I received a wooden mandoline.

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Response from Plantin Published on 15/01/2026

Hello,

We are sincerely sorry for this error during your order and fully understand your disappointment.

This is clearly a preparation error, and we sincerely apologize for it. Our priority is to correct the situation quickly and provide you with an appropriate solution.

We invite you to contact us at [email protected], specifying your order number, so that we can send you the correct product or offer you an appropriate solution.

Best regards,

ROGER P.

Published on 18/12/2025 à 14h28 following a purchase from 26/11/2025

Thank you, everything is fine in the end. Delay in delivery, no chance to contact customer service by phone for questions, too bad! And insufficient for a company with superior quality products and prices! Happy Holidays!

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Jean-Philippe C.

Published on 16/12/2025 à 18h04 following a purchase from 13/11/2025

Super freshness

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Vanessa G.

Published on 16/12/2025 à 16h54 following a purchase from 03/12/2025

These are very good products.

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agnes D.

Published on 15/12/2025 à 16h18 following a purchase from 04/12/2025

everything is perfect. a real culinary journey!!

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Raphëlle M.

Published on 15/12/2025 à 16h18 following a purchase from 03/12/2025

I am really satisfied with my order: it arrived very quickly and the product looks of excellent quality!

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Dorothee D.

Published on 15/12/2025 à 16h03 following a purchase from 04/12/2025

Good quality, fast and efficient order and delivery

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monique B.

Published on 15/12/2025 à 14h42 following a purchase from 04/12/2025

Everything is fine Thank you

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Michel R.

Published on 15/12/2025 à 09h41 following a purchase from 03/12/2025

In accordance with presentation - Shipping/receipt deadlines respected - Good quality products

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Philippe C.

Published on 15/12/2025 à 09h31 following a purchase from 03/12/2025

Fast, quality always top

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Philippe V.

Published on 15/12/2025 à 08h29 following a purchase from 03/12/2025

Very good products but unfortunately too much commercial pressure, too many promotional emails and impossible to unsubscribe from the list despite several attempts and an email sent. You are heavy

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Response from Plantin Published on 27/12/2025

Hello,

Thank you for taking the time to share your feedback and compliments on the quality of our products.

We are sincerely sorry if the frequency of our communications has given you this feeling of pressure. This is absolutely not the experience we wish to offer our customers, and we fully understand that it can be perceived as intrusive.

Regarding the unsubscription, we regret that the procedure did not work as intended. This is not normal, and we apologize for this inconvenience. We invite you to contact us directly by email at [email protected] so that we can manually and immediately process your unsubscription.

We hope that you will continue to appreciate our products despite everything and remain at your disposal.

Best regards,
Laurent

Alain B.

Published on 15/12/2025 à 07h37 following a purchase from 03/12/2025

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Sylvain W.

Published on 15/12/2025 à 05h13 following a purchase from 03/12/2025

Very good experience. To be renewed.

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Bozoa D.

Published on 14/12/2025 à 21h10 following a purchase from 03/12/2025

Satisfied!!!

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Pascal R.

Published on 14/12/2025 à 19h27 following a purchase from 04/12/2025

Nothing to say Quality and speed as always

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MURIEL R.

Published on 13/12/2025 à 20h41 following a purchase from 02/12/2025

Very good products that I follow with interest

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Patricia L.

Published on 13/12/2025 à 17h38 following a purchase from 03/12/2025

Very good product Delivered quickly

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GEORGE P.

Published on 13/12/2025 à 17h37 following a purchase from 03/12/2025

Super. Very beautiful truffles.

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Jean-Christophe R.

Published on 13/12/2025 à 15h55 following a purchase from 02/12/2025

Superb products Super delivery

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Eric M.

Published on 13/12/2025 à 15h20 following a purchase from 01/12/2025

Perfect.

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jc Q.

Published on 13/12/2025 à 14h25 following a purchase from 01/12/2025

As always, correct price and superior quality. The truffles are excellent, the dried morels sublime

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Cécile H.

Published on 13/12/2025 à 10h06 following a purchase from 01/12/2025

Delivered very quickly, even faster than announced. Compliant with the order.

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Gabrielle T.

Published on 13/12/2025 à 09h11 following a purchase from 01/12/2025

Good experience

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José Francisco R.

Published on 13/12/2025 à 08h01 following a purchase from 30/11/2025

Perfect

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Helene D.

Published on 12/12/2025 à 18h22 following a purchase from 29/11/2025

Perfect thank you

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JEAN CLAUDE G.

Published on 12/12/2025 à 17h40 following a purchase from 30/11/2025

No surprise: very good

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