Customer reviews of Plantin

Plantin: Very good products (including dried morels), very well designed site, fast delivery. I'm a loyal customer and can only urge skeptics to follow me...

Customer service is top notch, as is shipping. On the other hand, I didn't spontaneously see certain products on the site (e.g. summer truffle carpaccio).

There were 1 or 2 damaged truffles, the largest of which appeared to be damaged.

Very good

I really like this house. I appreciated the contact by e-mail and telephone. I even visited the store in Puymeras. On the other hand, I have reservations about chronopost, who postponed a delivery for 24 hours, even though the person was waiting for the delivery and was present...

The product is excellent, but the delivery had been announced between 48 and 72h. I was away when the delivery man arrived ~18h after ordering. I very much appreciated the promptness, but this promptness caused a few unforeseen tasks (delivery rescheduling) to be delivered as planned. I would definitely recommend, but this time considering delivery between 15 and 72 hours after ordering.

Very good

Correct packaging, very well prepared, delivery on time.

just greater clarity for pros

Very clear and easy to operate.

Order and delivery on time and well packaged

Very good

I had already bought your truffles on Veepee this winter and they were excellent... However, this time I'm disappointed because their taste has nothing to do with truffles... I think it was too late in the season... however this site is serious, orders sent very quickly in a protective package. I'll be ordering from this site again, but only at the end of December or in January.

Hello, Nothing to say about the delivery; however, I was a little disappointed by the product which really lacks fragrance (or flavour) B.Dumony

Super fast delivery impeccable service but the truffles are not the best on the market...

La livraison pas incable ..et les 50 gr truffes ...( 4 petite ) ??prefere un piece max deux

Very satisfied with the 1st order but very disappointed with the 2nd: truffle size and freshness of a lesser degree -.

Well-designed site, products clearly presented. Fast delivery, well-packaged products. Truffles in pieces a little lacking in flavour compared with previous years.

The parcel arrived on time (4 days) and the packaging and contents were in perfect condition. Upon tasting, the truffles turned out to be healthy and tasty, just as we had expected... Thank you

Fast fresh truffles order fulfilled repeat business

The order placed on Friday and delivered on Wednesday was actually too long.

No problem with the delivery, I received 3 truffles for 100 g. Beautiful, but a little lacking in flavor.

Size of truffles shipped: Between 50 and 100 grams (written on the site, my order 100g), I received 4 truffles! problem with chronofraiche who called me 3 days in a row to tell me there was a delivery problem (nice) address error (my fault, I had not checked the delivery address but there is a cell phone, no call! I made up for it the next day after contacting your - professional - customer service department, but in the end I'm disappointed - the flavour isn't up to scratch, I've eaten much better with other producers, is it the size? the delivery times? The packaging is supposed to be a micro-perforated bag, I have my doubts about this. In any case, I wouldn't recommend your products in such conditions. Cdt JT

Good quality truffles.

One of the truffles was too ripe or not ripe enough... Disappointment

I haven't had a taste yet

User-friendly site

Truffles arrived with gel and frozen, disappointed, because it makes me lose on the duration of the product.

Delivery on the site without any problem, but some problems with the delivery and respect of the announced dates. But recurring problems with this carrier

....

Very fragrant

I ate the truffle brouillade, which had no taste whatsoever. When I opened the jar, I sniffed the smell, and I didn't smell anything, whereas the truffle has a strong smell all its own. I think the cream spoils the flavor of the truffle, which is far too weak in this container. I'll never recommend this product. I don't even know if I'll use the 2nd bottle I received.

Xxxxx

Hey, Only 1 thing: I noticed that if I leave my basket and return the next day to pay, all the items have disappeared.
Otherwise, I really liked the user experience. And especially the things that I bought. I will be back!

very clear and explicit site

Fine

++++

Order arrived on time.

correct

perfect