Customer reviews of Plantin

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 1 765 published reviews
5 1 458 83% 4 131 7% 3 69 4% 2 38 2% 1 69 4%

Summary of reviews

Plantin shines with reliable delivery and consistently well-packaged orders, delivering smooth, fast service and effortless reorders while maintaining strong product availability. Customers repeatedly highlight dependable quality and professional guidance from the team, with many noting enjoyable experiences across truffles, oils, and dried mushrooms, plus supportive, top-notch customer service. The store is trusted for accurate product descriptions and favorable price-to-value in many cases, including premium winter and summer truffles and assortment items that meet expectations. Overall, Plantin is described as a responsive, well-run shop that often delivers enjoyable flavors and a seamless shopping experience.

Reviews 2, 3 and 5 stars

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C
Christian R.
Rating: 3 out of 5
following a purchase from 07/01/2024
disappointed with the quality of the truffles
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Bernard G.
Rating: 5 out of 5
following a purchase from 14/01/2024
Outstanding logistics, highly efficient processing, quality products
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Pierre D.
Rating: 5 out of 5
following a purchase from 29/12/2023
Very good product I highly recommend
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Michel S.
Rating: 5 out of 5
following a purchase from 02/01/2024
Always on top.
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Nathalie M.
Rating: 5 out of 5
following a purchase from 27/12/2023
Very good I recommend
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Claudine S.
Rating: 5 out of 5
following a purchase from 26/12/2023
Order received on time Well packaged Very fragrant vacuum-packed truffles
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Valérie J.
Rating: 5 out of 5
following a purchase from 26/12/2023
Fast delivery
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Marie Jose Et Claude C.
Rating: 5 out of 5
following a purchase from 26/12/2023
As always ... perfect!
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Jean-Pierre L.
Rating: 5 out of 5
following a purchase from 18/12/2023
it's a gift, so I don't have to evaluate it.
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Jeanfrançois G.
Rating: 5 out of 5
following a purchase from 24/12/2023
fine
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Yann C.
Rating: 5 out of 5
following a purchase from 19/12/2023
Hello, I received my order and the chronofresh service was very good.
It was very easy to order on the site but I did not receive the grater that was in the offer expressed on the site (for 100 euros purchase of truffles). The products are of very good quality. 1 bag of truffles on the 2 were under empty and did not have the same packaging. ?? To be seen why?
I recommend this site for the purchase of this type of product when availability permits, of course. My family's feedback for the holidays was very positive.
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Response from Plantin
Hello, We are delighted to read your satisfaction and thank you for sharing your opinion. To take advantage of the Mandolin offer, please add the coupon code MANDOLINE24 to your shopping cart at checkout. We will email you a unique code to use on your next order to benefit from the free mandolin, subject to availability. Concerning packaging, white truffles are particularly delicate and crumbly, which is why they are individually wrapped and not vacuum-packed. We remain at your disposal. Sincerely, The Plantin Team
F
Florence D.
Rating: 3 out of 5
following a purchase from 21/12/2023
Perfect navigation but the truffles ordered were not very tasty
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Cedric B.
Rating: 5 out of 5
following a purchase from 26/12/2023
Perfect! From delivery to tasting it was perfect.
I recommend
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Sébastien T.
Rating: 5 out of 5
following a purchase from 20/12/2023
As fresh as ever
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Georges C.
Rating: 5 out of 5
following a purchase from 10/12/2023
Fast, secure delivery in suitable packaging. Fresh and excellent product. Thank you
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Sylvie A.
Rating: 5 out of 5
following a purchase from 13/12/2023
Perfect, received on time
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Elisabeth P.
Rating: 5 out of 5
following a purchase from 18/12/2023
very satisfied with order processing and delivery
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Stéphane R.
Rating: 5 out of 5
following a purchase from 17/12/2023
very fast delivery, careful packaging.
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Segolene R.
Rating: 5 out of 5
following a purchase from 15/12/2023
Quality packaging and good product
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Annie C.
Rating: 5 out of 5
following a purchase from 15/12/2023
Perfect at every stage. Ordering, sales and delivery
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Brice F.
Rating: 5 out of 5
following a purchase from 15/12/2023
I recommend this site, everything arrived on time.
The truffles are of high quality and very fresh!
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Alexandra B.
Rating: 5 out of 5
following a purchase from 13/12/2023
Easy to order, fast shipping
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Jean. Paul D.
Rating: 5 out of 5
following a purchase from 13/12/2023
Excellent truffles. Top delivery.
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Olivier F.
Rating: 3 out of 5
following a purchase from 18/12/2023
I thought I'd have a nice 50g truffle, or two medium-sized ones, but in fact I received 9 very small truffles to make 50g. Not easy to make nice strips with that ... disappointed.
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Georges F.
Rating: 5 out of 5
following a purchase from 18/12/2023
Fast shipping and no ambiguity in the ordering process. product always impeccable
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Thierry R.
Rating: 5 out of 5
following a purchase from 09/12/2023
High-quality truffles in perfect packaging
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Patricia J.
Rating: 5 out of 5
following a purchase from 10/12/2023
Very careful delivery
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Sylvain H.
Rating: 3 out of 5
following a purchase from 18/12/2023
Medium
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Response from Plantin
Hello, We're sorry to read your comment. Could you please give us more details about your experience so that we can better understand your dissatisfaction? As customer satisfaction is our priority, we are always listening to you so that we can continually improve the quality of our services. Sincerely, the Plantin team
F
Francoise M.
Rating: 5 out of 5
following a purchase from 15/12/2023
Clear, practical site
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Benjaminn P.
Rating: 5 out of 5
following a purchase from 16/12/2023
The order was processed quickly and the packaging was very well done. I tasted one of the truffles and found it excellent. I'm very happy with my purchase!
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Mary B.
Rating: 5 out of 5
following a purchase from 13/12/2023
Site navigation as pleasant as ever. Delivery time respected. Product at the level of my expectations, perfect as usual.
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R
Rim F.
Rating: 5 out of 5
following a purchase from 06/12/2023
The site is clear and easy to read...it's easy to find what you want.
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Jean-Claude E.
Rating: 5 out of 5
following a purchase from 13/12/2023
Easy ordering, fast delivery and accurate delivery.
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Nythia P.
Rating: 5 out of 5
following a purchase from 04/12/2023
Fast compliance
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Henri C.
Rating: 5 out of 5
following a purchase from 12/12/2023
Very satisfied, order delivered very quickly
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Etienne H.
Rating: 5 out of 5
following a purchase from 02/12/2023
Pleasant site, easy ordering and on-time delivery. Perfect!
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C
Christophe L.
Rating: 5 out of 5
following a purchase from 11/12/2023
products conform to order, prompt shipment
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Marie A.
Rating: 5 out of 5
following a purchase from 27/11/2023
All is well at this level
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Remi B.
Rating: 5 out of 5
following a purchase from 10/12/2023
Easy website. Fast shipping.
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Jonathan V.
Rating: 5 out of 5
following a purchase from 26/11/2023
Very clear.
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