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R
Rating: 5 out of 5
I am really satisfied with my order: it arrived very quickly and the product looks of excellent quality!
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Customer reviews of Plantin
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 1 765 published reviews
Summary of reviews
Plantin shines with reliable delivery and consistently well-packaged orders, delivering smooth, fast service and effortless reorders while maintaining strong product availability. Customers repeatedly highlight dependable quality and professional guidance from the team, with many noting enjoyable experiences across truffles, oils, and dried mushrooms, plus supportive, top-notch customer service. The store is trusted for accurate product descriptions and favorable price-to-value in many cases, including premium winter and summer truffles and assortment items that meet expectations. Overall, Plantin is described as a responsive, well-run shop that often delivers enjoyable flavors and a seamless shopping experience.
Reviews 2, 3 and 5 stars
Reset filtersD
Rating: 5 out of 5
Good quality, fast and efficient order and delivery
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M
Rating: 5 out of 5
Everything is fine Thank you
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P
Rating: 5 out of 5
Fast, quality always top
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P
Rating: 3 out of 5
Very good products but unfortunately too much commercial pressure, too many promotional emails and impossible to unsubscribe from the list despite several attempts and an email sent. You are heavy
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Response from Plantin
Hello,
Thank you for taking the time to share your feedback and compliments on the quality of our products.
We are sincerely sorry if the frequency of our communications has given you this feeling of pressure. This is absolutely not the experience we wish to offer our customers, and we fully understand that it can be perceived as intrusive.
Regarding the unsubscription, we regret that the procedure did not work as intended. This is not normal, and we apologize for this inconvenience. We invite you to contact us directly by email at [email protected] so that we can manually and immediately process your unsubscription.
We hope that you will continue to appreciate our products despite everything and remain at your disposal.
Best regards,
Laurent
Thank you for taking the time to share your feedback and compliments on the quality of our products.
We are sincerely sorry if the frequency of our communications has given you this feeling of pressure. This is absolutely not the experience we wish to offer our customers, and we fully understand that it can be perceived as intrusive.
Regarding the unsubscription, we regret that the procedure did not work as intended. This is not normal, and we apologize for this inconvenience. We invite you to contact us directly by email at [email protected] so that we can manually and immediately process your unsubscription.
We hope that you will continue to appreciate our products despite everything and remain at your disposal.
Best regards,
Laurent
A
Rating: 5 out of 5
5
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S
Rating: 5 out of 5
Very good experience. To be renewed.
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B
Rating: 5 out of 5
Satisfied!!!
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P
Rating: 5 out of 5
Nothing to say Quality and speed as always
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M
Rating: 5 out of 5
Very good products that I follow with interest
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P
Rating: 5 out of 5
Very good product Delivered quickly
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G
Rating: 5 out of 5
Super. Very beautiful truffles.
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J
Rating: 5 out of 5
Superb products Super delivery
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E
Rating: 5 out of 5
Perfect.
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J
Rating: 5 out of 5
As always, correct price and superior quality. The truffles are excellent, the dried morels sublime
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C
Rating: 5 out of 5
Delivered very quickly, even faster than announced. Compliant with the order.
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G
Rating: 5 out of 5
Good experience
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J
Rating: 5 out of 5
Perfect
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H
Rating: 5 out of 5
Perfect thank you
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J
Rating: 5 out of 5
No surprise: very good
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H
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
super pro
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L
Rating: 5 out of 5
Perfect. I recommend people to have this experience because I love it.
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R
Rating: 5 out of 5
FAST DELIVERY - VERY GOOD PACKAGING - THE MERCHANDISE IS FOR CHRISTMAS, I DO NOT DOUBT I WILL BE SATISFIED
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M
Rating: 5 out of 5
Order delivered but I haven't cooked the porcini yet to provide my feedback on the quality of the product.
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R
Rating: 5 out of 5
Fast delivery
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D
Rating: 5 out of 5
Everything went well, fast shipping, I am very happy
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I
Rating: 5 out of 5
Very good
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I
Rating: 5 out of 5
Perfect!
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E
Rating: 5 out of 5
Perfect, fast and careful delivery
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J
Rating: 5 out of 5
Good product
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C
Rating: 5 out of 5
Fast delivery, all good
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C
Rating: 2 out of 5
A bit, when buying I sincerely thought there were several per lot, and there was only one and it is quite shiny, it would be good to specify (but I may have read it wrong..) well it’s not dramatic
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Response from Plantin
Hello,
Thank you for your feedback and for your honesty.
Our truffles are indeed offered by weight and not by the number of pieces. Depending on their size and ripeness, a lot may contain one or several truffles. The shiny appearance you mention is quite normal and related to the natural freshness of the product.
Your comment about the clarity of the information is however relevant. Even though these elements are indicated on the product sheet, your message invites us to think about an even more explicit presentation to avoid any confusion during the purchase.
We remain at your disposal if you wish to discuss your order further or about the use and storage of your truffle.
Best regards,
Laurent
Thank you for your feedback and for your honesty.
Our truffles are indeed offered by weight and not by the number of pieces. Depending on their size and ripeness, a lot may contain one or several truffles. The shiny appearance you mention is quite normal and related to the natural freshness of the product.
Your comment about the clarity of the information is however relevant. Even though these elements are indicated on the product sheet, your message invites us to think about an even more explicit presentation to avoid any confusion during the purchase.
We remain at your disposal if you wish to discuss your order further or about the use and storage of your truffle.
Best regards,
Laurent
C
Rating: 5 out of 5
Excellent, perfect taste and packaging system on point, fast transport. Thank you very much. C Bouttier
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M
Rating: 5 out of 5
Perfect
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P
Rating: 5 out of 5
Excellent product. Perfect packaging. Delivery not great but it does not affect my product. Best regards and see you soon. Pierre B.
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J
Rating: 5 out of 5
beautiful product
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C
Rating: 5 out of 5
Very good
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J
Rating: 5 out of 5
The ceramic truffles are of very high quality and very well made!
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A
Rating: 5 out of 5
Delivery without problems, the truffles are very good, a little less, we found they lacked a bit of taste! But still, once again, very good! Best regards
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