Customer reviews of Plantin

9,3 /10

Based on 1 728 published reviews

5 1 430 83% 4 130 8% 3 69 4% 2 34 2% 1 65 4%

Summary of reviews

The online store excels in providing high-quality truffles, with numerous customers highlighting the exceptional flavor and freshness of their products. Many reviews specifically mention the beautiful discoveries of summer truffles and excellent aestivum varieties, reinforcing a sense of satisfaction with the product selection. Delivery is consistently praised for its speed, with several customers noting same-day shipping and packages arriving in perfect condition, which adds to the overall positive experience.

Reviews 2, 4 and 5 stars

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Martine M.

Published on 27/12/2025 à 05h42 following a purchase from 15/12/2025

Impeccable reception. Excellent quality

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Christophe M.

Published on 26/12/2025 à 20h28 following a purchase from 15/12/2025

Everything went well, the products are good except for the foie gras in a jar, it has no taste, too bad I am disappointed with this product. On the other hand, the other foie gras is good with flavor. I won't buy the first one in a jar again. I remain happy with everything else. Fast delivery and very professional and timely delivery person. Thank you to the team and have a good end of year celebration.

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annie W.

Published on 26/12/2025 à 17h34 following a purchase from 15/12/2025

Very good

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FRANCOISE M.

Published on 26/12/2025 à 17h30 following a purchase from 14/12/2025

Order delivered quickly. Products very well packaged. The whole team is very professional.

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Marie-Paule D.

Published on 26/12/2025 à 15h54 following a purchase from 15/12/2025

GOOD PRODUCT VERY FAST DELIVERY

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Gontrand S.

Published on 26/12/2025 à 15h54 following a purchase from 15/12/2025

Service and quality are top-notch

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Daniel G.

Published on 26/12/2025 à 15h22 following a purchase from 15/12/2025

Very good

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Matisse A.

Published on 26/12/2025 à 14h42 following a purchase from 15/12/2025

Order received on time and in perfect condition. Second year I order and still very satisfied.

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Cyrille W.

Published on 26/12/2025 à 14h29 following a purchase from 15/12/2025

Perfect

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Agnès F.

Published on 26/12/2025 à 09h48 following a purchase from 14/12/2025

Quality products. Impeccable service. Very friendly phone exchange.

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Valérie F.

Published on 26/12/2025 à 07h31 following a purchase from 12/12/2025

Perfect

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ANNE G.

Published on 26/12/2025 à 06h24 following a purchase from 13/12/2025

Big truffles very nice

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Philippe D.

Published on 25/12/2025 à 20h37 following a purchase from 14/12/2025

Perfect as usual

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riviere P.

Published on 25/12/2025 à 17h10 following a purchase from 14/12/2025

Perfect

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Gerard P.

Published on 25/12/2025 à 16h37 following a purchase from 14/12/2025

Product conforms to the description. Beyond the technical aspect, the black truffle was well appreciated in a homemade puree, on a nice slice of foie gras, on creamy cheese ;-). We recommend!

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philippe M.

Published on 25/12/2025 à 16h23 following a purchase from 14/12/2025

Fast delivery and beautiful truffles

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Janna H.

Published on 25/12/2025 à 16h18 following a purchase from 13/12/2025

This is the 3rd time and always perfect! Thank you

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Clement C.

Published on 25/12/2025 à 16h01 following a purchase from 14/12/2025

Thank you Plantin for your gesture. Following a delivery problem with Chronofresh, for unknown reasons, I could not receive my truffle in time for my meal. Customer service (Laurent) was very kind to resend the order within 24 hours and offered a nice gift voucher as a bonus. The truffles were still and always excellent. Thank you

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Glen M.

Published on 25/12/2025 à 15h55 following a purchase from 12/12/2025

Quality very average after a 300g error on the second shipment, they have soft spots and white mold, really disappointed

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Response from Plantin Published on 15/01/2026

Hello,

We are sincerely sorry to learn of your disappointment regarding the second shipment and the condition of the received truffles.

All our truffles are harvested, prepared, and shipped fresh, then checked and sorted by hand in our workshops. The presence of soft areas or whitish traces can sometimes appear when the truffle evolves rapidly, as this product is particularly fragile and living.

In such situations, we always invite our customers to contact us upon receipt, ideally with photos, so that we can precisely analyze the case and offer you an appropriate solution.

We fully understand your disappointment, especially after a weight error during the first shipment, and we wish to discuss with you to find a satisfactory outcome.

We invite you to write to us at [email protected] so that we can get back in touch and assist you.

Best regards,

Celine R.

Published on 25/12/2025 à 11h30 following a purchase from 04/12/2025

The person was charmed by the box. Very nice presentation.

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BRUN M.

Published on 25/12/2025 à 11h25 following a purchase from 13/12/2025

Everything was perfect: deadline, order compliance, quality. I recommend without hesitation

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Jean Pierre M.

Published on 22/12/2025 à 18h25 following a purchase from 11/12/2025

Always just as good!

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Thierry J.

Published on 22/12/2025 à 18h06 following a purchase from 11/12/2025

Impeccable thank you!

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FRANCOIS-XAVIER V.

Published on 22/12/2025 à 16h14 following a purchase from 11/12/2025

Quality product and totally compliant with the order. Delivery times also respected. I recommend

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Hubert H.

Published on 22/12/2025 à 13h50 following a purchase from 10/12/2025

Excellent products and service

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PAUL F.

Published on 22/12/2025 à 09h34 following a purchase from 10/12/2025

On-time delivery! Impeccable packaging!

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Claude K.

Published on 22/12/2025 à 07h34 following a purchase from 10/12/2025

Perfect, nothing to complain about I will come back

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Jean-Michel T.

Published on 21/12/2025 à 16h53 following a purchase from 09/12/2025

Very satisfied with competent interlocutors.

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Jeremy D.

Published on 21/12/2025 à 12h53 following a purchase from 10/12/2025

Perfect!! Fast and very efficient! Delicious products as always! Don't change anything.

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JOSIANE G.

Published on 21/12/2025 à 12h27 following a purchase from 05/12/2025

perfect ras thank you

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Danièle B.

Published on 21/12/2025 à 09h12 following a purchase from 09/12/2025

I order very regularly from Plantin Fresh Truffles and morels in truffle juice, never disappointed, very good quality.

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Bernard A.

Published on 21/12/2025 à 08h54 following a purchase from 09/12/2025

Simply perfect. What more can I say?

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Kris W.

Published on 21/12/2025 à 07h48 following a purchase from 09/12/2025

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Christine F.

Published on 20/12/2025 à 09h21 following a purchase from 08/12/2025

Order received on time, not yet opened as we are waiting for the holidays to work with the product.

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Jocelyne L.

Published on 20/12/2025 à 08h44 following a purchase from 30/11/2025

Top quality, fast delivery this was my first order and it won't be the last

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Jérôme B.

Published on 19/12/2025 à 20h11 following a purchase from 09/12/2025

Very good... even if 100 grams is always too little

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Christopher T.

Published on 19/12/2025 à 18h42 following a purchase from 05/12/2025

Perfect!

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jerome F.

Published on 19/12/2025 à 16h43 following a purchase from 08/12/2025

Very good house

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Charlette B.

Published on 19/12/2025 à 11h26 following a purchase from 05/12/2025

Fast delivery is good!

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ALAIN F.

Published on 18/12/2025 à 21h15 following a purchase from 08/12/2025

Nothing to complain about. Perfect as always

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