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J
Rating: 5 out of 5
Perfect
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Customer reviews of Plantin
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 1 728 published reviews
Summary of reviews
The online store excels in providing high-quality truffles, with numerous customers highlighting the exceptional flavor and freshness of their products. Many reviews specifically mention the beautiful discoveries of summer truffles and excellent aestivum varieties, reinforcing a sense of satisfaction with the product selection. Delivery is consistently praised for its speed, with several customers noting same-day shipping and packages arriving in perfect condition, which adds to the overall positive experience.
Reviews 3, 4 and 5 stars
Reset filtersF
Rating: 5 out of 5
We discovered this shop during our stay in June 2025 in the Drôme. Quality product, top-notch welcome, advice. While waiting to go back, I placed an order that was shipped very quickly, product well received.
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P
Rating: 5 out of 5
Excellent products. Very fast service. Go for it with your eyes closed.
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M
Rating: 5 out of 5
Impeccable
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P
Rating: 5 out of 5
Perfect as always
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N
Rating: 5 out of 5
perfect good good reception
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P
Rating: 3 out of 5
Unlike all the others, my last order was not up to par. The truffles lacked flavor and aroma.
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J
Rating: 5 out of 5
Perfect!
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C
Rating: 5 out of 5
package received on time and fresh, the content conforms to the Plantin house, I will recommend again
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L
Rating: 5 out of 5
Very good product!
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J
Rating: 5 out of 5
PERFECT
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C
Rating: 5 out of 5
Perfect products and fast delivery. I recommend it without hesitation
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O
Rating: 5 out of 5
Very good. I already knew the Plantin brand.
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P
Rating: 5 out of 5
Perfect freshness quality
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A
Rating: 5 out of 5
The pot is very small but the content is just excellent
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G
Rating: 5 out of 5
Exceptional thank you
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J
Rating: 5 out of 5
Delighted with this Australian melano, just like last year. Bravo for your selection.
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J
Rating: 5 out of 5
Products arrived well and packaged. Very good quality.
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Y
Rating: 5 out of 5
excellent contact with the sales department and now the tasting
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A
Rating: 5 out of 5
Speed of order processing and service always impeccable! Quality is top-notch! 👌
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E
Rating: 5 out of 5
Very good product, fast delivery.
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R
Rating: 5 out of 5
Very well advised. And quality products. And order received within 24 hours. Will do it again without hesitation.
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P
Rating: 4 out of 5
Quality product. I will reserve my advice for my next order. Indeed, the recent bad weather has heavily soaked the truffle, which consequently loses some of its flavor at the beginning of the season. To be continued.
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T
Rating: 5 out of 5
Excellent service, fast and reasonable prices
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F
Rating: 3 out of 5
not much taste impeccable presentation but little interest at the tasting level
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N
Rating: 5 out of 5
Great
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S
Rating: 5 out of 5
Excellent
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S
Rating: 5 out of 5
Fast shipping, product as described
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J
Rating: 4 out of 5
Package received quickly, well packaged... But the oil from one of the jars had leaked. Very good product otherwise.
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M
Rating: 5 out of 5
Good products, I am a loyal consumer since I visited your store, package sent quickly
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C
Rating: 5 out of 5
Fast and efficient
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O
Rating: 5 out of 5
Excellent products and impeccable service
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R
Rating: 5 out of 5
Product waiting for tasting.
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H
Rating: 5 out of 5
Fast shipping, good packaging, quality product
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A
Rating: 5 out of 5
Excellent!
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T
Rating: 5 out of 5
Very fast shipping and very good products.
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I
Rating: 5 out of 5
The Plantin house combines expertise and efficiency! The customer service is very responsive and the delivery is really fast. Excellent products. We have been enjoying ourselves since we discovered the Plantin House. Thank you!
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J
Rating: 4 out of 5
Speed and simple communication with the Plantin team. However, Chronofresh put my package in the mailbox of the Chateau where we were staying, and it took us 2 days to find it because "they didn't have proof of delivery and then no one knew where the package was," despite having called twice, they assured me that it was impossible for it to be in the mailbox, as the "fresh" package must be delivered "in person"; luckily, we eventually found the package, but the ChronoFresh service is really annoying. I had 20 people available on site ready to receive it, but they decided to ignore my clear instructions to "Call upon arrival."
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Response from Plantin
Hello Madam, Thank you for taking the time to leave your feedback. We are sorry to hear that your experience with our carrier was not satisfactory. We will forward your message to Chronofresh support alongside your complaint so that this does not happen again in the future. Wishing you an excellent day.
J
Rating: 5 out of 5
Perfect
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P
Rating: 5 out of 5
Everything is perfect
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