Customer reviews of Plantin

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 1 728 published reviews
5 1 430 83% 4 130 8% 3 69 4% 2 34 2% 1 65 4%

Summary of reviews

The online store excels in providing high-quality truffles, with numerous customers highlighting the exceptional flavor and freshness of their products. Many reviews specifically mention the beautiful discoveries of summer truffles and excellent aestivum varieties, reinforcing a sense of satisfaction with the product selection. Delivery is consistently praised for its speed, with several customers noting same-day shipping and packages arriving in perfect condition, which adds to the overall positive experience.

Reviews 3, 4 and 5 stars

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C
Christian H.
Rating: 4 out of 5
following a purchase from 05/09/2023
Fine
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Didier R.
Rating: 4 out of 5
following a purchase from 18/12/2023
I expected more taste
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jean raymond C.
Rating: 5 out of 5
following a purchase from 19/01/2024
Great products (olive oil with truffles, dried porcini mushrooms), efficient packaging, user-friendly site.
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Response from Plantin
Hello, Thank you for your comment. Feedback from our customers is very valuable. Wishing you an excellent day. Sincerely, Céline Defachelles
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Nathalie L.
Rating: 5 out of 5
following a purchase from 11/01/2024
Well, on the whole, the thing that's a bit annoying is that every time you click on a product and go back, it takes you back to the first product in the list at the very top, on the 1st page, so it's very long and discouraging.
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Response from Plantin
Hello, Thank you for your comment. This type of information is very valuable to us in improving the user experience of our website. Have a nice day. Sincerely, La Maison Plantin
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Romain B.
Rating: 3 out of 5
following a purchase from 09/09/2023
No taste, I don't recommend
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Response from Plantin
Hello Sir, We are very sorry to hear about your disappointment with your order. Can you tell us more about the products concerned, as your order was quite varied? I remain at your disposal for any further information and wish you an excellent day. Yours sincerely, La Maison Plantin
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Thierry K.
Rating: 5 out of 5
following a purchase from 31/08/2023
Very good
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JeanFrancois B.
Rating: 5 out of 5
following a purchase from 05/09/2023
very good nothing to say
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CHRISTOPHE M.
Rating: 5 out of 5
following a purchase from 05/09/2023
Very good products delivered quickly.
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Simonne Z.
Rating: 5 out of 5
following a purchase from 29/09/2023
Fine
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Corine W.
Rating: 5 out of 5
following a purchase from 28/08/2023
Very good products! Very good site, easy and clear! Fast delivery!
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Bernard D.
Rating: 5 out of 5
following a purchase from 20/01/2024
Everything is perfect: the products, the packaging and the shipping.
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Claire D.
Rating: 4 out of 5
following a purchase from 18/01/2024
For the moment, I've only tasted the "carpaccio de truffes d'été 49% BIO" but that's not the one I'll remember. My next tasting will be the "carpaccio de truffes d'été, aromatisé" which I also bought.
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Jean-Christophe D.
Rating: 5 out of 5
following a purchase from 16/01/2024
Well-designed site, easy, clear navigation.
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David B.
Rating: 5 out of 5
following a purchase from 19/01/2024
Fast shipping and very well packaged. Excellent quality products.
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Marie-Hélène C.
Rating: 5 out of 5
following a purchase from 19/01/2024
I am satisfied with the navigation on the site. I have received my order. Now all I have to do is taste it and ask any questions I may have. Sincerely MHC.
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Bertrand A.
Rating: 5 out of 5
following a purchase from 18/01/2024
Top quality, very professional service, I'm very happy with my order.
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Jean-Roch L.
Rating: 5 out of 5
following a purchase from 18/01/2024
Very good, impeccable service, careful and attentive. I recommend it!
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Jean-Dominique P.
Rating: 4 out of 5
following a purchase from 18/01/2024
of course everything including delivery
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Boris T.
Rating: 5 out of 5
following a purchase from 17/01/2024
Quality, trouble-free home
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DENIS T.
Rating: 5 out of 5
following a purchase from 08/01/2024
Easy to use and one of the few to offer the products I was looking for
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Francoise F.
Rating: 5 out of 5
following a purchase from 15/01/2024
This is the second time I've ordered and frankly nothing to complain about, delivery has been very fast each time, they're very responsive when you need advice. Site to recommend without hesitation.
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Laurent Z.
Rating: 5 out of 5
following a purchase from 15/01/2024
Perfect service and delivery. Nothing to say
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frederic R.
Rating: 5 out of 5
following a purchase from 15/01/2024
top quality,very satisfied
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Christian R.
Rating: 3 out of 5
following a purchase from 07/01/2024
disappointed with the quality of the truffles
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bernard G.
Rating: 5 out of 5
following a purchase from 14/01/2024
Outstanding logistics, highly efficient processing, quality products
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Pierre D.
Rating: 5 out of 5
following a purchase from 29/12/2023
Very good product I highly recommend
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Michel S.
Rating: 5 out of 5
following a purchase from 02/01/2024
Always on top.
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Nanou P.
Rating: 4 out of 5
following a purchase from 05/01/2024
Good but chronofresh is not up to scratch Unfounded delivery problem for my previous order.
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Nathalie M.
Rating: 5 out of 5
following a purchase from 27/12/2023
Very good I recommend
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Claudine S.
Rating: 5 out of 5
following a purchase from 26/12/2023
Order received on time Well packaged Very fragrant vacuum-packed truffles
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Valérie J.
Rating: 5 out of 5
following a purchase from 26/12/2023
Fast delivery
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MARIE JOSE ET CLAUDE C.
Rating: 5 out of 5
following a purchase from 26/12/2023
As always ... perfect!
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Jean-Pierre L.
Rating: 5 out of 5
following a purchase from 18/12/2023
it's a gift, so I don't have to evaluate it.
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jeanfrançois G.
Rating: 5 out of 5
following a purchase from 24/12/2023
fine
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Yann C.
Rating: 5 out of 5
following a purchase from 19/12/2023
Hello, I received my order and the chronofresh service was very good.
It was very easy to order on the site but I did not receive the grater that was in the offer expressed on the site (for 100 euros purchase of truffles). The products are of very good quality. 1 bag of truffles on the 2 were under empty and did not have the same packaging. ?? To be seen why?
I recommend this site for the purchase of this type of product when availability permits, of course. My family's feedback for the holidays was very positive.
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Response from Plantin
Hello, We are delighted to read your satisfaction and thank you for sharing your opinion. To take advantage of the Mandolin offer, please add the coupon code MANDOLINE24 to your shopping cart at checkout. We will email you a unique code to use on your next order to benefit from the free mandolin, subject to availability. Concerning packaging, white truffles are particularly delicate and crumbly, which is why they are individually wrapped and not vacuum-packed. We remain at your disposal. Sincerely, The Plantin Team
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Patrick G.
Rating: 4 out of 5
following a purchase from 16/12/2023
quick and easy
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Florence D.
Rating: 3 out of 5
following a purchase from 21/12/2023
Perfect navigation but the truffles ordered were not very tasty
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Cedric B.
Rating: 5 out of 5
following a purchase from 26/12/2023
Perfect! From delivery to tasting it was perfect.
I recommend
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Sébastien T.
Rating: 5 out of 5
following a purchase from 20/12/2023
As fresh as ever
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Georges C.
Rating: 5 out of 5
following a purchase from 10/12/2023
Fast, secure delivery in suitable packaging. Fresh and excellent product. Thank you
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