Customer reviews of Plantin

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 1 728 published reviews
5 1 430 83% 4 130 8% 3 69 4% 2 34 2% 1 65 4%

Summary of reviews

The online store excels in providing high-quality truffles, with numerous customers highlighting the exceptional flavor and freshness of their products. Many reviews specifically mention the beautiful discoveries of summer truffles and excellent aestivum varieties, reinforcing a sense of satisfaction with the product selection. Delivery is consistently praised for its speed, with several customers noting same-day shipping and packages arriving in perfect condition, which adds to the overall positive experience.

Reviews 3, 4 and 5 stars

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P
Philippe B.
Rating: 5 out of 5
following a purchase from 20/12/2025
Order placed on Saturday, December 20 at 7 PM. Just after a phone call to the store for confirmations (the day and time not ideal for the staff). Very nice. Order shipped on Monday. Received on Tuesday before noon. What to say: Thank you. And when we are so satisfied, we can only give 5 stars. I have a site www.Sabatier-K.com and we have the same policy: satisfy our customers with products made in France and always with a smile. Happy New Year to the PLANTIN team.
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Duc Thang T.
Rating: 5 out of 5
following a purchase from 21/12/2025
Delivery without problems, on time and quality product
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Denis F.
Rating: 5 out of 5
following a purchase from 18/12/2025
First order at Plantin. Very good. Quality products despite the beginning of the season when truffles are traditionally less fragrant. Careful and quality packaging. Bravo Bravo
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Elisabeth H.
Rating: 5 out of 5
following a purchase from 18/12/2025
Order compliant and delivered quickly. Very happy with the site.
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Agnes M.
Rating: 5 out of 5
following a purchase from 17/12/2025
Perfect and ultra-fast delivery
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Elvis K.
Rating: 5 out of 5
following a purchase from 19/12/2025
Super quality
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Maryline U.
Rating: 5 out of 5
following a purchase from 18/12/2025
Excellent product, fast delivery
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Thierry N.
Rating: 5 out of 5
following a purchase from 15/12/2025
Fast and reliable shipping Quality products!! I highly recommend (physical store that reassures)
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Maria Q.
Rating: 5 out of 5
following a purchase from 18/12/2025
Perfect
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Alain M.
Rating: 5 out of 5
following a purchase from 18/12/2025
Good evening, I have received the package. I am reserving the product for New Year's Eve with friends. I will keep you informed of the quality. Happy New Year to all the team. Alain MORA
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Sylvie E.
Rating: 5 out of 5
following a purchase from 19/12/2025
Perfect
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Charles G.
Rating: 5 out of 5
following a purchase from 18/12/2025
Fast and careful shipping, product as described
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francoise C.
Rating: 5 out of 5
following a purchase from 19/12/2025
Excellent
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martine M.
Rating: 5 out of 5
following a purchase from 19/12/2025
always top like my previous orders
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FRANCOIS B.
Rating: 5 out of 5
following a purchase from 18/12/2025
Product sent on time and of quality
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Corine B.
Rating: 5 out of 5
following a purchase from 17/12/2025
Everything was perfect!
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Nicolas D.
Rating: 5 out of 5
following a purchase from 18/12/2025
Perfect
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Nacha K.
Rating: 5 out of 5
following a purchase from 18/12/2025
Fresh truffles of excellent quality. Fast delivery. I recommend.
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Dominique F.
Rating: 5 out of 5
following a purchase from 18/12/2025
Delicious as always I am very satisfied and thank you
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Sébastien S.
Rating: 5 out of 5
following a purchase from 18/12/2025
Very good
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Franck D.
Rating: 5 out of 5
following a purchase from 18/12/2025
It was a first order and everything was in accordance, both on the whole fresh truffle and on the pieces. Texture, color, fragrance, everything was perfect. The delivery was also perfectly managed, on time and with the friendliness of the delivery person (that's normal, it's in Savoie ;)). I recommend and I will renew my trust in Plantin for a next order.
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François R.
Rating: 5 out of 5
following a purchase from 18/12/2025
Products of excellent quality. Thank you very much for your attention
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BRIGITTE F.
Rating: 5 out of 5
following a purchase from 05/12/2025
Top delivery!
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LYSIANE L.
Rating: 3 out of 5
following a purchase from 11/12/2025
Good quality. Good delivery. Too expensive.
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Response from Plantin
Hello,

Thank you for your feedback and for your positive remarks about the quality of the products and the delivery.

Our prices reflect the rarity of truffles, their artisanal harvesting method, as well as the selection, control, and transport requirements related to a fresh and fragile product. However, we understand that this may represent a budget.

We thank you for taking the time to share your opinion.

Best regards,
The Plantin team
D
Danielle P.
Rating: 5 out of 5
following a purchase from 18/12/2025
The truffles are very good and we are at the beginning of the season. The dehydrated morels are fabulous. Thank you
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Benjamin B.
Rating: 5 out of 5
following a purchase from 18/12/2025
Order received quickly and of good quality! Top
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Julien R.
Rating: 5 out of 5
following a purchase from 17/12/2025
Meets my expectations.
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Christian C.
Rating: 5 out of 5
following a purchase from 17/12/2025
Top quality and super fast delivery
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martine V.
Rating: 5 out of 5
following a purchase from 17/12/2025
quality products with tasty and flavorful tasting
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jeanfrançois G.
Rating: 5 out of 5
following a purchase from 17/12/2025
Perfect
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Carole T.
Rating: 5 out of 5
following a purchase from 17/12/2025
Perfect speed quality
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Melanie D.
Rating: 5 out of 5
following a purchase from 15/12/2025
Very fast shipping, truffles of exceptional quality I recommend without hesitation.
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Patrick P.
Rating: 5 out of 5
following a purchase from 16/12/2025
As usual, quality of products and punctuality
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Colette C.
Rating: 5 out of 5
following a purchase from 16/12/2025
Excellent received quickly
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David K.
Rating: 3 out of 5
following a purchase from 16/12/2025
Beautiful truffles but two were very wormy.
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Response from Plantin
Hello,

Thank you for your feedback and for your positive remark about the appearance of the truffles.
We are sincerely sorry to learn that two of them were wormy.

Despite careful selection and hand-checking, truffles remain a natural and living product, and unfortunately, some internal defects may not be visible during external sorting.

We fully understand your disappointment and would like to discuss with you to offer you an appropriate solution.

We invite you to contact us at [email protected], specifying your order.

Best regards,
The Plantin team
C
clement U.
Rating: 5 out of 5
following a purchase from 16/12/2025
Excellent transaction, thank you
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jean-pierre G.
Rating: 4 out of 5
following a purchase from 15/12/2025
good service
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Serge F.
Rating: 5 out of 5
following a purchase from 17/12/2025
Very good product.
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Maxime R.
Rating: 3 out of 5
following a purchase from 16/12/2025
Truffle foie gras that unfortunately had neither the taste nor the smell of truffle. very very very disappointing. the fresh truffle was satisfactory
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Response from Plantin
Hello,

We are sincerely sorry to learn of your disappointment regarding the truffle foie gras, while thanking you for your positive remark on the fresh truffle.

Since truffle is a natural and delicate ingredient, its aromatic intensity can vary depending on the product and the type of incorporation. Our truffle foie gras recipe is crafted with a focus on flavor balance, so that the truffle complements the foie gras without masking its finesse, which can sometimes be perceived as insufficient intensity according to expectations.

However, we understand your disappointment and wish to discuss with you to better understand your experience and offer you an appropriate solution.

We invite you to contact us at [email protected] so that we can assist you in a personalized manner.

Best regards,
The Plantin team
C
Chantal L.
Rating: 5 out of 5
following a purchase from 16/12/2025
Perfect
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