Customer reviews of Plantin

The origins of truffles cannot be found

The site is beautiful and easy to navigate, and the recipe ideas are great!

Poor customer service. No communication. I had to call to find out if my order and subsequent email had been processed.

Catastrophic Chronofresh delivery: the driver missed several appointments while you waited for him all day because no one warned you, with lame excuses each time (the driver didn't find the parcel, the parcel wasn't put on the truck and stayed at the depot, the driver didn't have time to come to your house because he had to return to the depot before 4:00 pm....) The fresh truffle shavings are actually quite large pieces of debris, the smell is good but the taste is a little bland and well below the quality expected of fresh black truffles. The summer truffle pasta is good and as expected.

Easy to access and well organized

Medium

Very well designed and easy to use

We were disappointed by the quality of the truffles.

Correct site

Order delivered quickly. But unfortunately the truffles had little taste. Disappointing for the price.

Another delivery problem and a response from plantin that left me stunned: "we didn't make the delivery, we gave the parcel to the carrier".

ALL CLEAR.

Fresh truffle disappointing but fast, efficient delivery service

There were 1 or 2 damaged truffles, the largest of which appeared to be damaged.

I had already bought your truffles on Veepee this winter and they were excellent... However, this time I'm disappointed because their taste has nothing to do with truffles... I think it was too late in the season... however this site is serious, orders sent very quickly in a protective package. I'll be ordering from this site again, but only at the end of December or in January.

Hello, Nothing to say about the delivery; however, I was a little disappointed by the product which really lacks fragrance (or flavour) B.Dumony

La livraison pas incable ..et les 50 gr truffes ...( 4 petite ) ??prefere un piece max deux

Very satisfied with the 1st order but very disappointed with the 2nd: truffle size and freshness of a lesser degree -.

The order placed on Friday and delivered on Wednesday was actually too long.

One of the truffles was too ripe or not ripe enough... Disappointment

Truffles arrived with gel and frozen, disappointed, because it makes me lose on the duration of the product.

correct

fair

Impeccable packaging on the outside, but the box on the inside is damaged both inside and out, so it's not much of a gift.

and I still haven't had any feedback from my contact with customer service about the little delivery problem.

Easy site navigation, fast delivery, well-packaged products

Hello lack of fragrance I find is it due to the early season or the caliber? Sincerely

Delivery on time, read on and you'll understand.

20/20