Customer reviews of Plantin

9,3 /10

Based on 1 728 published reviews

5 1 430 83% 4 130 8% 3 69 4% 2 34 2% 1 65 4%

Summary of reviews

The online store excels in providing high-quality truffles, with numerous customers highlighting the exceptional flavor and freshness of their products. Many reviews specifically mention the beautiful discoveries of summer truffles and excellent aestivum varieties, reinforcing a sense of satisfaction with the product selection. Delivery is consistently praised for its speed, with several customers noting same-day shipping and packages arriving in perfect condition, which adds to the overall positive experience.

4 star reviews

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Acheteur vérifié

Published on 26/11/2020 à 17h33 following a purchase from 20/11/2020

shipment promised by chronofresh between 8 and 1 p.m. and delivered the next morning in good condition

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Acheteur vérifié

Published on 26/11/2020 à 14h41 following a purchase from 20/11/2020

Quite correct - the products are easy to find - I found this idea at the end of my TV news (télé 7 jours), rather a good idea to advertise -

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Acheteur vérifié

Published on 19/11/2020 à 19h13 following a purchase from 14/11/2020

Delivery in very good condition and accurate, the site is easy to use but it is difficult to cancel an order (placed by mistake and not paid).

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Response from Plantin Published on 02/12/2020

Hello, Thank you for your positive feedback regarding the delivery and the website.
As for cancelling an order, we will pass this on to the relevant department.
Have a nice day, PLANTIN Customer Service

Acheteur vérifié

Published on 22/10/2020 à 19h18 following a purchase from 17/10/2020

Well done and clean site, clear, easy to read, well done.

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Acheteur vérifié

Published on 14/10/2020 à 08h37 following a purchase from 08/10/2020

RAS. good service

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Acheteur vérifié

Published on 05/07/2020 à 21h28 following a purchase from 08/06/2020

Pleasant and well-structured site, clear and complete information.

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Acheteur vérifié

Published on 27/05/2020 à 20h41 following a purchase from 15/04/2020

Wonderful site but lacks recipes for using the products themselves. Truffle paste: how best to use it, with cream, with nothing, with oil. I used it with pasta but was disappointed because it was too pasty. It's a pity, because the product itself is excellent, but there's no information on how to make the most of it.

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Acheteur vérifié

Published on 26/05/2020 à 23h58 following a purchase from 24/04/2020

I discovered your brand through an instagrammer. Your site is clear. I had no trouble ordering from you.

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Acheteur vérifié

Published on 28/02/2020 à 17h27 following a purchase from 17/02/2020

TB except - and I've already said this - for choosing Chronopost for an urgent order, because they can't find a point of sale nearby! Only one for the whole of Montpellier, which closes between noon and two; and they're incapable of scheduling a second delivery within half a day. In short, Chronopost is useless if you're not stuck at home all day, which is a shame. The product is excellent and the packaging was perfect.

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Acheteur vérifié

Published on 28/02/2020 à 14h24 following a purchase from 14/12/2019

full satisfaction, excellent product, see you soon.

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