Customer reviews of Pleasure Wine & Arts

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 159 published reviews

Summary of reviews

Pleasure Wine & Arts consistently delivers fast, reliable service with smooth ordering and prompt shipping, as highlighted by quick deliveries, well-packaged orders, and clear communication throughout the process. Customers praise a wide selection of wines and drinks, with many noting professional service, attentive handling, and secure delivery that protects bottles during transit. The shopping experience is described as efficient and trustworthy, with repeat customers appreciating timely updates, careful packaging, and courteous assistance from staff. Overall, the store is portrayed as dependable and customer-focused, earning strong recommendations for its quality and reliability.

Reviews 2, 4 and 5 stars

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Thomas L.
Rating: 5 out of 5
following a purchase from 15/03/2023
Perfect as usual: the offer of very qualitative wines and the fast transport. Thank you and congratulations
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Response from Pleasure Wine & Arts
Thank you very much for your order. It is always a pleasure!
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Gerhard V.
Rating: 5 out of 5
following a purchase from 10/03/2023
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Response from Pleasure Wine & Arts
Thanks for your review! We hope to see you again in the future!
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Okjae K.
Rating: 5 out of 5
following a purchase from 06/03/2023
Thank you for accepting the request.
Response from Pleasure Wine & Arts
You're quite welcome! And thank you for the review!
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Jens Riis B.
Rating: 5 out of 5
following a purchase from 30/01/2023
UPS messed up and was about to return the box to sender. Matthieu was very helpful and spent time talking to UPS and redirecting the box back to us.
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Constantino P.
Rating: 5 out of 5
following a purchase from 14/01/2023
quick and efficient service and a very good wine selection.
Response from Pleasure Wine & Arts
Hi there! Thanks for your feedback and your order!
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Arthur M.
Rating: 5 out of 5
following a purchase from 08/01/2023
Order shipped quickly and carefully. Very satisfied.
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Response from Pleasure Wine & Arts
Thank you for your comment. An excellent tasting to you, hoping to see you again on Pleasure Wine!
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Jean-Luc M.
Rating: 5 out of 5
following a purchase from 23/12/2022
Product conforms, good price, neat packaging, fast delivery
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Response from Pleasure Wine & Arts
The team is delighted to hear that you had a positive experience. We wish you an excellent tasting and look forward to seeing you again!
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Philippe F.
Rating: 5 out of 5
following a purchase from 26/12/2022
Order shipped very quickly. Large choice. To recommend
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Response from Pleasure Wine & Arts
Thank you for your comment and your order!
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Rudi V.
Rating: 5 out of 5
following a purchase from 17/12/2022
excellent
Response from Pleasure Wine & Arts
Thank you for your review and your patronage!
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Marine S.
Rating: 2 out of 5
following a purchase from 07/12/2022
Hello to you, Mystery on the cap with two dates: 2015 and 2016...? I am however unhappy with the delivery that was announced on a certain day, that I modified so that the package arrived later because of the conditions of too much cold (which harms the quality of conservation and keeping of the wine) and that despite my modification online arrived even earlier than the date initially announced ... Thus, a bottle of this value delivered frozen, with crystals, for a delivery error is simply unacceptable ...
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Response from Pleasure Wine & Arts
Mrs. Sylf. Thank you for your feedback, we take good note of this double mention of dates on the inside of the cork. It may be an error on the part of the producer during the bottling process, as the outer label does indeed say "2015". As for your delivery concern, we would like to point out that Pleasure Wine cannot be held responsible for changes in deliveries made directly on the UPS website and we therefore advise you to call the carrier's customer service department to inform them of the problem.
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Malte P.
Rating: 5 out of 5
following a purchase from 26/10/2022
excellent service, on time delivery according to my request.
Response from Pleasure Wine & Arts
Thank you for the kind comment, Mr. Peters. We're glad you had a positive experience with Please Wine and hope to see you again in the future!
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Pierre J.
Rating: 5 out of 5
following a purchase from 14/10/2022
Top 20/20 wine packaging! Bravo
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Response from Pleasure Wine & Arts
Thank you for your comment, Mr. Julien. The entire team is happy to hear that you had a positive experience with Pleasure Wine!
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Alain C.
Rating: 5 out of 5
following a purchase from 18/10/2022
Product conforms to the order, well packaged, and delivered on time by UPS.
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Response from Pleasure Wine & Arts
Thank you for your comment, Mr. Corbe. We are glad to hear that you had a positive experience!
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Marc D.
Rating: 5 out of 5
following a purchase from 12/10/2022
Great service wine extremely well packaged. Had a query which was answered straight away. Highly recommended 5*
Response from Pleasure Wine & Arts
Thanks for the kind words, Mr. Dunphy!
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Grégory C.
Rating: 5 out of 5
following a purchase from 14/10/2022
Very well packaged bottles, fast and serious delivery. Thanks again ....
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Response from Pleasure Wine & Arts
Thank you for your comment and your purchase, Mr. Carrez!
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Miranda B.
Rating: 5 out of 5
following a purchase from 11/09/2022
Very friendly and excellent communication all the way. Wine arrived very quickly and beautifully packaged. Thoroughly recommend.
Response from Pleasure Wine & Arts
Thanks for the kind words. We're glad you had a pleasant experience with Pleasure Wine!
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Kilian F.
Rating: 5 out of 5
following a purchase from 04/08/2022
Excellent customer service, great selection and top quality. You can really feel the passion of the entire team. Always a "pleasure" ;)
Response from Pleasure Wine & Arts
Mr. Feichtmair, thank you for the kind words. Happy to know you had a good experience with us!
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Léa B.
Rating: 5 out of 5
following a purchase from 30/08/2022
Very satisfied with my order and the purchasing process.
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LAURENT D.
Rating: 5 out of 5
following a purchase from 01/08/2022
Perfect, nothing to complain about!
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Mikko S.
Rating: 5 out of 5
following a purchase from 04/08/2022
Thank you, everything from the order to delivery went perfectly! Br Mikko
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Thomas K.
Rating: 5 out of 5
following a purchase from 10/06/2022
Order conforms and delivery is fast.
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Thomas B.
Rating: 5 out of 5
following a purchase from 04/05/2022
Great service, quick and safe delivery. Has my recommendations and trust.
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Rudy M.
Rating: 5 out of 5
following a purchase from 22/04/2022
I had a great experience buying perks on this store. I totally recommend this store to get what you need!
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SEIYEON P.
Rating: 5 out of 5
following a purchase from 28/04/2022
Great wine and wonderful packaging and delivery. I bought some bottles of wine at wine fair. Great buying!
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Thomas L.
Rating: 5 out of 5
following a purchase from 16/04/2022
Everything went perfectly
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Wing Tung Y.
Rating: 5 out of 5
following a purchase from 13/03/2022
A return buyer from Hong Kong, fast delivery in a matter of days! Always pleasant experience.
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SUNGHYUK P.
Rating: 5 out of 5
following a purchase from 21/03/2022
6stars!! fast delivery, good rrsponse. Istrongly recommend
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Jenna H.
Rating: 4 out of 5
following a purchase from 19/03/2022
Purchase was so simple and fast. No hidden charges! Will be using Pleasure Wine & Arts again! Thank you
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KWANGSOON Y.
Rating: 5 out of 5
following a purchase from 18/03/2022
Fast shipping
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Tommaso C.
Rating: 5 out of 5
following a purchase from 28/02/2022
Good prices and fast delivery from France to Italy.
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Frédérik D.
Rating: 5 out of 5
First order... Nothing to say...
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