Customer reviews of Pleasure Wine & Arts

9,6 /10

Based on 165 published reviews

Summary of reviews

Pleasure Wine & Arts consistently delivers fast and reliable service with smooth ordering and prompt delivery, and customers praise attentive and professional handling throughout the process. The store offers a wide selection of wines and spirits, with careful, secure packaging that keeps bottles well-protected during shipping. Customer service is described as exceptional and responsive, with clear communication and successful assistance, including temperature-aware shipping when needed. Overall, customers repeatedly note dependable delivery, strong product variety, and professional support that enhances the purchasing experience.

Reviews 3 and 4 stars

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Florent C.

Published on 11/07/2026 à 19h09 following a purchase from 14/06/2026

Impeccable service but outrageous prices. Some bottles are half the price on other sites...

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Avv. Vincenzo B.

Published on 14/03/2026 à 13h23 following a purchase from 07/03/2026

Una bottiglia di champagne (Dom Pérignon) è arrivata con l'etichetta tagliata...

Anthony M.

Published on 26/04/2024 à 13h57 following a purchase from 21/04/2024

Delivery complicated with UPS the rest was perfect

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Response from Pleasure Wine & Arts Published on 29/04/2024

Thank you for your note Mr. Merlet. We are sorry that the delivery with UPS was not smooth. We hope to see you again on your site and please let us know if you have any comments for a future delivery!

Jongyup C.

Published on 07/10/2023 à 14h41 following a purchase from 14/09/2023

So kind

Response from Pleasure Wine & Arts Published on 09/10/2023

Thanks for the review! It's always a pleasure to help you!

Francesco C.

Published on 25/08/2022 à 12h19 following a purchase from 17/08/2022

Tutto bene tranne la spedizione. Il vino seppur ben imballato ha viaggiato e sostato a temperature elevate ed è arrivato molto caldo al mio indirizzo. Con altro acquisto effettuato il giorno successivo in Francia presso altro negozio on line il vino verrà spedito, da Digione, quando le temperature scenderanno.

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Response from Pleasure Wine & Arts Published on 29/08/2022

Mr. Caputo, thank you for your comment. We are sorry about this incident. You can send us an email at [email protected] so we can discuss a solution.

Jenna H.

Published on 28/03/2022 à 09h52 following a purchase from 19/03/2022

Purchase was so simple and fast. No hidden charges! Will be using Pleasure Wine & Arts again! Thank you