Customers consistently praise Plume Malice for delivering personalized books that make recipients feel showcased as the central character, with grandchildren or daughters seeing themselves in the stories and feeling delighted or thrilled. The delivery and production experience are highlighted as fast, efficient, and well executed, with many noting on-time delivery and impressive printing and illustration quality that matches expectations and enhances the gift-giving impact. Several reviews emphasize the charm and originality of the designs and stories, describing them as memorable, educational, and lovely keepsakes that recipients enjoy sharing with family and friends. Overall, the store is portrayed as reliable and capable of creating meaningful, original gifts that resonate with children and their loved ones.
I have received the two ordered books, but I am very disappointed because they are very damaged. The pages are all stuck together, and when I try to separate them, they tear, so they are unusable. However, they looked nice.
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Loic F.
Rating: 1 out of 5
following a purchase from 12/04/2026
Despite the clearly indicated gender at the time of ordering, the book is in the masculine for two female protagonists. It spoils the quality of the book which otherwise would be perfect.
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Catherine B.
Rating: 1 out of 5
following a purchase from 24/01/2026
Some pages of the book are torn at the spring, I don't have time to return it because it's for a gift, it's really a shame. The packaging was not sturdy enough.
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Morgane B.
Rating: 1 out of 5
following a purchase from 05/01/2026
I order from you and usually I am very happy. Here, on the personalized book, the mom has an elongated head :/ and it looks weird. It's a gift... I haven't given it yet, I'm embarrassed because the head is really very strange.I order from you and usually I am very happy. Here, on the personalized book, the mom has an elongated head :/ and it looks weird. It's a gift... I haven't given it yet, I'm embarrassed because the head is really very strange.
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Belaid G.
Rating: 1 out of 5
following a purchase from 14/12/2025
I haven't received my package
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Jean-Paul R.
Rating: 1 out of 5
following a purchase from 30/11/2025
Package not received for our first order, really disappointed.
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Alkéta D.
Rating: 1 out of 5
following a purchase from 10/11/2025
Sorry but very disappointed with the quality The spirals look more like a notebook than a book
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Martine S.
Rating: 1 out of 5
following a purchase from 04/11/2025
I temper: Book is top-notch, however despite my various messages (3/11) where I informed you that I couldn't get the free shipping as announced on your homepage, these were charged to me. I requested to be credited the €5.70 on my credit card to date: nothing. I sent a message via your contact form and exchanged emails with Sophie.
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Brigitte B.
Rating: 1 out of 5
following a purchase from 20/06/2025
Product not compliant with the order
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Stephane B.
Rating: 1 out of 5
following a purchase from 16/06/2025
No shipping problems. However, the story (playground), graphics, binding are not worth the price and the marketing in its current state.
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Chantal B.
Rating: 1 out of 5
following a purchase from 18/03/2025
Hi. I received my order but I am very disappointed there is a spelling mistake. I wrote to request a new copy....but no response from you. Thank you for a quick follow-up.
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Catherine B.
Rating: 1 out of 5
following a purchase from 06/03/2025
No response to my two messages indicating the impossibility of applying the discount. An order arrived very late (unfortunate for a 4-year-old birthday!) Moreover, the binding is very fragile for children's use! Too bad
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Madeleine P.
Rating: 1 out of 5
following a purchase from 15/02/2025
Mediocre quality. The photo poorly framed, no possibility to put different face photos. Moreover, when ordering, you cannot view all or at least part of the book and the story. As a result, I would not have chosen this theme of classical dance which does not correspond to my little girl. I would have chosen "Princess". Very disappointed with the quality-price ratio. I would not recommend it.
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Pascale L.
Rating: 1 out of 5
following a purchase from 08/12/2024
I had the unpleasant surprise to find that it is not the photo of my little girl on the received book but that of another baby.
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Isabelle L.
Rating: 1 out of 5
following a purchase from 25/11/2024
Ras
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Amandine H.
Rating: 1 out of 5
following a purchase from 10/09/2024
Poor quality image, lines on the page show bad printing. Expensive for what it is. Non-glossy pages. Fast and careful delivery
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Myriam C.
Rating: 1 out of 5
following a purchase from 27/04/2024
The dedication of one of the books is not in the correct first name, there is an error for which I sent you a message but received no response from you, and I cannot give the book like this. I would like you to respond to my email and especially to send me a new book with the correct dedication. Usually, I have no problems with my orders and I hope to receive a favorable response from you. Best regards
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Francoise V.
Rating: 1 out of 5
following a purchase from 06/02/2024
Great
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Response from Plume Malice
Hello Françoise,
thank you for your feedback. If you appreciated my work, I invite you to give a rating of 5 :)
Have a nice day,
Sophie from Plume Malice
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Isabelle A.
Rating: 1 out of 5
following a purchase from 28/01/2024
Thank you for your work. It was perfect!
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Response from Plume Malice
Hello Isabelle,
thank you for your feedback. If you appreciated my work, I invite you to give a rating of 5 :)
Have a nice day,
Sophie from Plume Malice
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Caroline G.
Rating: 1 out of 5
following a purchase from 07/12/2023
Very poorly framed photos of the characters. Text without interest. Very low-end book. I am very disappointed it was much more serious before. This was my 5th order over several years and it will be the last. I strongly advise against it.
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Gaëtan C.
Rating: 1 out of 5
following a purchase from 04/12/2023
Error on the first order... responsive customer service and new shipment but new error on the second receipt... too bad
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Monique S.
Rating: 1 out of 5
following a purchase from 02/12/2023
Disappointed by the silhouette of the princess. The arms seem enormous, it looks like an adult body with a child's head.
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Veronique H.
Rating: 1 out of 5
following a purchase from 31/10/2023
Very disappointed with the book. I expected something different for the price. Too expensive for the result.
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Audrey V.
Rating: 1 out of 5
following a purchase from 16/09/2023
I am very disappointed with the quality. The photo is poorly cropped and as a result, the girl ends up with a crooked face on some pages of the book. I sent an email upon receipt but I have had no response!!! At the price of the book, this is unacceptable. I don't understand why they don't ask for validation before production... Or maybe those who validate are blind!!!
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Fabienne R.
Rating: 1 out of 5
following a purchase from 05/06/2023
Very pretty
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Cyril T.
Rating: 1 out of 5
following a purchase from 07/05/2023
Very disappointed with this order. On one hand, customer service does not respond clearly to inquiries, especially regarding the preview. And the final product is of absolute worthlessness, poverty of dialogues, images, and story. For a book about space, there isn't even the solar system... very little personalization. So ashamed to give this to a 9-year-old girl that I threw it away. Fortunately, I had ordered early enough and was able to order a book from https://www.creermonlivre.com/super-hros-bd-personnalise.....much better!
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Marylène T.
Rating: 1 out of 5
following a purchase from 12/03/2023
Order on March 6, not received yet today March 26 !!!! On the site it says French handmade product and when I check where my package is, it comes from China !!!! SCAM AND LIAR TO AVOID
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Mélanie B.
Rating: 1 out of 5
following a purchase from 07/03/2023
I paid an extra fee to receive it on March 10 or 11 and I received it a week later
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Salim N.
Rating: 1 out of 5
following a purchase from 06/03/2023
Product of very poor quality offered, it's theft, over 37€ for a book with this type of binding is unacceptable
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