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M
Rating: 3 out of 5
Paper too thin for young children and the photo is not adjusted to the body, sloppy work. I will not recommend to my relatives...
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Customer reviews of Plume Malice
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 1 497 published reviews
Summary of reviews
Customers consistently praise Plume Malice for delivering personalized books that make recipients feel showcased as the central character, with grandchildren or daughters seeing themselves in the stories and feeling delighted or thrilled. The delivery and production experience are highlighted as fast, efficient, and well executed, with many noting on-time delivery and impressive printing and illustration quality that matches expectations and enhances the gift-giving impact. Several reviews emphasize the charm and originality of the designs and stories, describing them as memorable, educational, and lovely keepsakes that recipients enjoy sharing with family and friends. Overall, the store is portrayed as reliable and capable of creating meaningful, original gifts that resonate with children and their loved ones.
Reviews 1, 2, 3 and 4 stars
Reset filtersM
Rating: 4 out of 5
I have made several books and I find that the choices are limited and always the same
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V
Rating: 2 out of 5
I ordered several years ago and the book was bound. It was much prettier.
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C
Rating: 3 out of 5
Very disappointed by the disproportion of the child's photo superimposed on the character. I had provided information to write a story about the child but nothing. The information remained in the dedication and for nearly 40€ I expected better quality. Too bad
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M
Rating: 4 out of 5
Received the book quickly. Overall I am satisfied. There are one or two photos that don't quite fit the drawing. However, for a 2-year-old, the story doesn't quite match. But in 2 or 3 years he will be more able to understand everything. The cardboard and soft pages are very good.
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M
Rating: 3 out of 5
I would have liked to have a preview of the book and after the delivery was chaotic. Customer service response: we don't manage it, it's the post office
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L
Rating: 4 out of 5
I found the color a bit pale (ink running out) so a bit disappointed
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S
Rating: 3 out of 5
The book is really well made, my nephew loved seeing himself as a firefighter. However, I paid for express delivery and the gift did not arrive on time, very unfortunate.
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Response from Plume Malice
Dear Seda,
Thank you for taking the time to share your opinion on Plume Malice. We are delighted to learn that your nephew enjoyed the book and sees himself as a firefighter. We sincerely apologize for the delay in delivery and understand that it may have been disappointing. We are constantly working to improve our delivery service and appreciate your constructive feedback.
Best regards,
Sophie from Plume Malice
Thank you for taking the time to share your opinion on Plume Malice. We are delighted to learn that your nephew enjoyed the book and sees himself as a firefighter. We sincerely apologize for the delay in delivery and understand that it may have been disappointing. We are constantly working to improve our delivery service and appreciate your constructive feedback.
Best regards,
Sophie from Plume Malice
B
Rating: 1 out of 5
Product not compliant with the order
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S
Rating: 1 out of 5
No shipping problems. However, the story (playground), graphics, binding are not worth the price and the marketing in its current state.
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M
Rating: 4 out of 5
In line with my expectations.
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A
Rating: 3 out of 5
I love the idea, the books are beautiful, but out of the two received, one is poorly made in my opinion, because the difference between the positioned head and the neck exposed in the book's drawing is too noticeable, it doesn't look very nice, while the other book is perfect, as a collar was planned in the book's drawing.
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C
Rating: 1 out of 5
Hi. I received my order but I am very disappointed there is a spelling mistake. I wrote to request a new copy....but no response from you. Thank you for a quick follow-up.
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S
Rating: 4 out of 5
Nice discovery, too bad we can't see the result when ordering. It would avoid a bit of stress. Fortunately, very beautiful book.
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C
Rating: 1 out of 5
No response to my two messages indicating the impossibility of applying the discount. An order arrived very late (unfortunate for a 4-year-old birthday!) Moreover, the binding is very fragile for children's use! Too bad
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H
Rating: 4 out of 5
Good print quality. A gift that was very well received.
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M
Rating: 1 out of 5
Mediocre quality. The photo poorly framed, no possibility to put different face photos. Moreover, when ordering, you cannot view all or at least part of the book and the story. As a result, I would not have chosen this theme of classical dance which does not correspond to my little girl. I would have chosen "Princess". Very disappointed with the quality-price ratio. I would not recommend it.
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N
Rating: 2 out of 5
Hello, I sent you a message as soon as I received the book. I am disappointed compared to my previous orders. With this dinosaur book, the child seems to have his head sunk in. It looks like he has no neck, and that's not very nice. It's a shame.
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M
Rating: 3 out of 5
a bit simplistic work, the photo is just cropped, the size of the head poorly adjusted to the rest of the decor, a bit of research to make the result more pleasant would have been welcome. The result on the books is more convincing.
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S
Rating: 2 out of 5
Cover too thin. Problems with the dedication text, I had to print a text on adhesive paper to cover the original dedication. I was offered to reprint the book as compensation but the deadlines were too short to arrive in time for my niece's birthday. I requested a voucher for another book rather than a reprint. I received no response…
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F
Rating: 3 out of 5
The result does not quite match what I expected. I made a review in this sense to customer service and I am waiting for a response.
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A
Rating: 2 out of 5
I already sent my opinion before... but no feedback! I was disappointed with the result: there are white bands at the bottom or top of some pages (as if the image was not centered), the message at the very beginning of the book (a dedication for my daughter) was cut off... so no interest. And I had received a message saying there would be "a gift" because it was my birthday, saw nothing! For about 37€, I expected much better.
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G
Rating: 4 out of 5
The book completely meets our expectations, it is of good quality
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S
Rating: 3 out of 5
Too bad we don't have a preview before ordering.
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J
Rating: 3 out of 5
The ama photo is hidden or poorly centered.
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I
Rating: 3 out of 5
I just regret that the invoice was attached to the book ..... it was a Christmas gift. Otherwise, I am on my 2nd book and the children appreciate them.
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J
Rating: 4 out of 5
Good
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P
Rating: 1 out of 5
I had the unpleasant surprise to find that it is not the photo of my little girl on the received book but that of another baby.
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A
Rating: 3 out of 5
It's a shame that the little girl didn't have a neck... The story isn't great. But maybe the gift will please.
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J
Rating: 4 out of 5
My children have received a personalized book every Christmas. It makes us laugh to see the evolution and their faces... unfortunately, I find that the book is getting a bit expensive. With shipping costs, etc., it's a gift of almost 40€.
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M
Rating: 2 out of 5
I order every year on the site. However, I think this will be the last time. I had already noticed the presence of spelling mistakes in my previous orders. In this one, I see that in 7 instances in the story, the hero (personalized with the photo) is in the same position. At over 30€ for the book, I would have hoped for more originality...
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I
Rating: 1 out of 5
Ras
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N
Rating: 3 out of 5
Shipping costs too high
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A
Rating: 3 out of 5
A bit simple in the story and faces too small to visualize them well
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M
Rating: 4 out of 5
I browsed through the book which seems good but it's for a gift so I didn't take the time to examine the details.
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V
Rating: 4 out of 5
Good
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P
Rating: 3 out of 5
I provided 2 photos of my grandchildren and only one was used for the whole book, disappointed
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C
Rating: 4 out of 5
I still regret that we cannot include more than 4 characters
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I
Rating: 3 out of 5
Very good idea
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D
Rating: 4 out of 5
I received my package which met my expectations, but I regret the total lack of communication from the site.
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