Customer reviews of Plume Malice

9,5 /10

Based on 1 497 published reviews

5 1 276 85% 4 116 8% 3 49 3% 2 27 2% 1 29 2%

Summary of reviews

Customers consistently praise Plume Malice for delivering personalized books that make recipients feel showcased as the central character, with grandchildren or daughters seeing themselves in the stories and feeling delighted or thrilled. The delivery and production experience are highlighted as fast, efficient, and well executed, with many noting on-time delivery and impressive printing and illustration quality that matches expectations and enhances the gift-giving impact. Several reviews emphasize the charm and originality of the designs and stories, describing them as memorable, educational, and lovely keepsakes that recipients enjoy sharing with family and friends. Overall, the store is portrayed as reliable and capable of creating meaningful, original gifts that resonate with children and their loved ones.

Reviews 1, 2 and 3 stars

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Catherine F.

Published on 13/07/2023 à 18h32 following a purchase from 26/06/2023

Fast and compliant delivery

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Fabienne R.

Published on 19/06/2023 à 05h21 following a purchase from 05/06/2023

Very pretty

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Cyril T.

Published on 26/05/2023 à 11h47 following a purchase from 07/05/2023

Very disappointed with this order. On one hand, customer service does not respond clearly to inquiries, especially regarding the preview. And the final product is of absolute worthlessness, poverty of dialogues, images, and story. For a book about space, there isn't even the solar system... very little personalization. So ashamed to give this to a 9-year-old girl that I threw it away. Fortunately, I had ordered early enough and was able to order a book from https://www.creermonlivre.com/super-hros-bd-personnalise.....much better!

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Alyssa T.

Published on 25/05/2023 à 15h38 following a purchase from 08/05/2023

Initially, I love the concept but 2 people out of 4 are pixelated... I had sent the photos by email and asked if it would work. I was told yes, but seeing 2 of the photos on the finished product, I admit I hesitate to give it as a gift, I am disappointed...

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Manon C.

Published on 15/05/2023 à 18h31 following a purchase from 02/05/2023

The delivery was long and delayed without explanation, I don't find that very professional. As for the book, it is fun for my son to discover himself in it, it’s very cute. However, the texts are not at all suitable for children, they are far too complicated and therefore useless.

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Ingrid L.

Published on 23/04/2023 à 11h31 following a purchase from 09/04/2023

My daughter as a mermaid has short hair. The braid was erased from the photo. That's a shame!

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Marylène T.

Published on 25/03/2023 à 05h52 following a purchase from 12/03/2023

Order on March 6, not received yet today March 26 !!!! On the site it says French handmade product and when I check where my package is, it comes from China !!!! SCAM AND LIAR TO AVOID

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Mélanie B.

Published on 20/03/2023 à 17h01 following a purchase from 07/03/2023

I paid an extra fee to receive it on March 10 or 11 and I received it a week later

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Salim N.

Published on 18/03/2023 à 19h20 following a purchase from 06/03/2023

Product of very poor quality offered, it's theft, over 37€ for a book with this type of binding is unacceptable

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Nathalie D.

Published on 23/02/2023 à 18h23 following a purchase from 05/02/2023

I have already bought several books. And I find that the new ones are not as good in terms of centering the heads. The bodies and heads are not always in the right axis and not the right size.... too bad Good continuation Nathalie Dutertre

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Virginie M.

Published on 17/02/2023 à 22h25 following a purchase from 05/02/2023

There is no photo on all the very light pages

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Houaria A.

Published on 11/02/2023 à 16h51 following a purchase from 29/01/2023

The quality is not very satisfactory, very disappointed with the result

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Leïla B.

Published on 10/02/2023 à 17h58 following a purchase from 26/01/2023

I paid €7.30 in shipping fees to receive it after my son's birthday

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Basant S.

Published on 11/01/2023 à 18h06 following a purchase from 27/12/2022

The illustrations are pretty. The only thing I don't like is that the cover and pages could have been stiffer. I had already ordered similar books elsewhere and the advantage was that it wasn't easy for children to damage them.

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Estel E.

Published on 28/11/2022 à 11h57 following a purchase from 15/11/2022

A bit disappointed, the photos stuck on the images are weird, it looks like our heads were cut off

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Christine B.

Published on 21/10/2022 à 09h11 following a purchase from 07/10/2022

I had already bought a book in 2018, I am a bit disappointed because the pages are less rigid. Otherwise, I am satisfied with the result with the photo.

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Mylene F.

Published on 17/10/2022 à 06h53 following a purchase from 06/10/2022

The quality is not the same as during my first order. Extremely disappointed with these items especially given the amount paid with the exorbitant shipping costs. There is no possibility of delivery to a pickup point which is a shame.

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Carole B.

Published on 15/10/2022 à 16h19 following a purchase from 03/10/2022

Very disappointed

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Chloe L.

Published on 30/09/2022 à 23h46 following a purchase from 16/09/2022

Original book, which makes an impression. However, pages were put in the wrong order…

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Response from Plume Malice Published on 04/10/2022

Hello, please feel free to report the issue encountered to the address [email protected]

Amandine P.

Published on 28/09/2022 à 12h53 following a purchase from 21/08/2022

Nice witch story, harmonious photo embedding and good quality glossy cardboard paper (thick enough to facilitate handling and durability). However, the cover is as thick as the pages and this complicates holding it in the hands of a 4-year-old child. The spiral binding is not suitable for pages that can be torn out. Finally, customer service is slow. Don't waste your time trying to speed up your transfer by paying extra fees (everything is manually verified), nor trying to speed up your delivery because even paying more, it takes over a week to arrive! In short, mixed feelings about the experience...

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Jennifer L.

Published on 18/08/2022 à 20h13 following a purchase from 16/07/2022

I am disappointed because it is indicated on the site that the drawing will be adapted according to the child's hair color. The little girl for whom I made it is dark brown, and ends up blonde/white in the book. For the rest, the book seems to be of good quality but I hesitate to give it because it is not resembling

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Franck B.

Published on 13/07/2022 à 17h40 following a purchase from 01/07/2022

1 photo out of 2 is not very well cropped.

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Beatrice S.

Published on 31/03/2022 à 16h50 following a purchase from 17/03/2022

Very original and appreciated gift. For my last order, a bit disappointed because you didn't choose the prettiest photo. Why 2 choices?

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Julie M.

Published on 26/02/2022 à 10h58 following a purchase from 03/12/2021

The proposed stories are good, and the book is easy to make, but I find that the price is quite high for the final quality. Indeed, the book is too thin, not enough pages. And the plastic spiral binding doesn't look very professional, rather a bit cheap. That's my opinion.

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Pauline D.

Published on 25/02/2022 à 20h46 following a purchase from 04/12/2021

I ordered a stuffed animal with the name embroidered on it and I received the right stuffed animal but the name was embroidered not on the stuffed animal just on a white fabric to be added. In the ad or photo, you see the stuffed animal with the name embroidered on it but the actual result is not the same a bit disappointed

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