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M
Rating: 3 out of 5
I would have liked to have a preview of the book and after the delivery was chaotic. Customer service response: we don't manage it, it's the post office
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Customer reviews of Plume Malice
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 1 497 published reviews
Summary of reviews
Customers consistently praise Plume Malice for delivering personalized books that make recipients feel showcased as the central character, with grandchildren or daughters seeing themselves in the stories and feeling delighted or thrilled. The delivery and production experience are highlighted as fast, efficient, and well executed, with many noting on-time delivery and impressive printing and illustration quality that matches expectations and enhances the gift-giving impact. Several reviews emphasize the charm and originality of the designs and stories, describing them as memorable, educational, and lovely keepsakes that recipients enjoy sharing with family and friends. Overall, the store is portrayed as reliable and capable of creating meaningful, original gifts that resonate with children and their loved ones.
Reviews 1, 3 and 4 stars
Reset filtersL
Rating: 4 out of 5
I found the color a bit pale (ink running out) so a bit disappointed
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S
Rating: 3 out of 5
The book is really well made, my nephew loved seeing himself as a firefighter. However, I paid for express delivery and the gift did not arrive on time, very unfortunate.
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Response from Plume Malice
Dear Seda,
Thank you for taking the time to share your opinion on Plume Malice. We are delighted to learn that your nephew enjoyed the book and sees himself as a firefighter. We sincerely apologize for the delay in delivery and understand that it may have been disappointing. We are constantly working to improve our delivery service and appreciate your constructive feedback.
Best regards,
Sophie from Plume Malice
Thank you for taking the time to share your opinion on Plume Malice. We are delighted to learn that your nephew enjoyed the book and sees himself as a firefighter. We sincerely apologize for the delay in delivery and understand that it may have been disappointing. We are constantly working to improve our delivery service and appreciate your constructive feedback.
Best regards,
Sophie from Plume Malice
B
Rating: 1 out of 5
Product not compliant with the order
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S
Rating: 1 out of 5
No shipping problems. However, the story (playground), graphics, binding are not worth the price and the marketing in its current state.
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M
Rating: 4 out of 5
In line with my expectations.
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A
Rating: 3 out of 5
I love the idea, the books are beautiful, but out of the two received, one is poorly made in my opinion, because the difference between the positioned head and the neck exposed in the book's drawing is too noticeable, it doesn't look very nice, while the other book is perfect, as a collar was planned in the book's drawing.
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C
Rating: 1 out of 5
Hi. I received my order but I am very disappointed there is a spelling mistake. I wrote to request a new copy....but no response from you. Thank you for a quick follow-up.
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S
Rating: 4 out of 5
Nice discovery, too bad we can't see the result when ordering. It would avoid a bit of stress. Fortunately, very beautiful book.
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C
Rating: 1 out of 5
No response to my two messages indicating the impossibility of applying the discount. An order arrived very late (unfortunate for a 4-year-old birthday!) Moreover, the binding is very fragile for children's use! Too bad
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H
Rating: 4 out of 5
Good print quality. A gift that was very well received.
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M
Rating: 1 out of 5
Mediocre quality. The photo poorly framed, no possibility to put different face photos. Moreover, when ordering, you cannot view all or at least part of the book and the story. As a result, I would not have chosen this theme of classical dance which does not correspond to my little girl. I would have chosen "Princess". Very disappointed with the quality-price ratio. I would not recommend it.
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M
Rating: 3 out of 5
a bit simplistic work, the photo is just cropped, the size of the head poorly adjusted to the rest of the decor, a bit of research to make the result more pleasant would have been welcome. The result on the books is more convincing.
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F
Rating: 3 out of 5
The result does not quite match what I expected. I made a review in this sense to customer service and I am waiting for a response.
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G
Rating: 4 out of 5
The book completely meets our expectations, it is of good quality
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S
Rating: 3 out of 5
Too bad we don't have a preview before ordering.
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J
Rating: 3 out of 5
The ama photo is hidden or poorly centered.
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I
Rating: 3 out of 5
I just regret that the invoice was attached to the book ..... it was a Christmas gift. Otherwise, I am on my 2nd book and the children appreciate them.
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J
Rating: 4 out of 5
Good
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P
Rating: 1 out of 5
I had the unpleasant surprise to find that it is not the photo of my little girl on the received book but that of another baby.
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A
Rating: 3 out of 5
It's a shame that the little girl didn't have a neck... The story isn't great. But maybe the gift will please.
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J
Rating: 4 out of 5
My children have received a personalized book every Christmas. It makes us laugh to see the evolution and their faces... unfortunately, I find that the book is getting a bit expensive. With shipping costs, etc., it's a gift of almost 40€.
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I
Rating: 1 out of 5
Ras
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N
Rating: 3 out of 5
Shipping costs too high
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A
Rating: 3 out of 5
A bit simple in the story and faces too small to visualize them well
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M
Rating: 4 out of 5
I browsed through the book which seems good but it's for a gift so I didn't take the time to examine the details.
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V
Rating: 4 out of 5
Good
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P
Rating: 3 out of 5
I provided 2 photos of my grandchildren and only one was used for the whole book, disappointed
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C
Rating: 4 out of 5
I still regret that we cannot include more than 4 characters
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I
Rating: 3 out of 5
Very good idea
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D
Rating: 4 out of 5
I received my package which met my expectations, but I regret the total lack of communication from the site.
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L
Rating: 4 out of 5
The little one loved her book. Delivery is a bit long, plan to order well in advance.
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I
Rating: 4 out of 5
Very nice even if a story with dad and mom would have been even more magical.
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A
Rating: 1 out of 5
Poor quality image, lines on the page show bad printing. Expensive for what it is. Non-glossy pages. Fast and careful delivery
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K
Rating: 3 out of 5
I left a note for the delivery, you did not take it into account.
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R
Rating: 3 out of 5
Hello, I am satisfied with the books. However, I had to pay 5€ to the postman to receive my order. Indeed, a stamp had been put for a weight of 250g but the package weighed 400g. That's expensive for a delivery that I had already paid for when ordering.
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C
Rating: 4 out of 5
Very well written story, the child's name repeated many times and in a different color. The little recipients were delighted! Only downside... the quality of the binding with plastic rings, I would have preferred a paperback book.
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M
Rating: 4 out of 5
I don't find that the photo is always well proportioned compared to the character's drawing, it lacks the neck and the character is almost always in the same position, it could be more varied. My grandson loves his book
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K
Rating: 3 out of 5
First purchase two years ago perfect, today disappointed the hardcover booklet is less real than the firefighters, and I had asked to modify the dedication, typo error not corrected, too bad
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D
Rating: 3 out of 5
Second personalized book purchase, the result was perfect the first time, a bit disappointed by this second order, the photo montage less well done, too bad!
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