Customer reviews of Plume Malice

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 1 497 published reviews

Summary of reviews

Customers consistently praise Plume Malice for delivering personalized books that make recipients feel showcased as the central character, with grandchildren or daughters seeing themselves in the stories and feeling delighted or thrilled. The delivery and production experience are highlighted as fast, efficient, and well executed, with many noting on-time delivery and impressive printing and illustration quality that matches expectations and enhances the gift-giving impact. Several reviews emphasize the charm and originality of the designs and stories, describing them as memorable, educational, and lovely keepsakes that recipients enjoy sharing with family and friends. Overall, the store is portrayed as reliable and capable of creating meaningful, original gifts that resonate with children and their loved ones.

2 star reviews

Reset filters
C
Christine E.
Rating: 2 out of 5
following a purchase from 20/05/2026
This is not the first time I order this kind of books because I am a childminder. It's my farewell gift. I ordered 3 at the same time and I am very disappointed with the quality of the faces in the books. It's blurry and very dull compared to the photos I sent. Very disappointed with the printing of the 3 books. It's the first time I am disappointed with the result. I don't think I will order other books for the next few years.
Translated reviews
C
Christiane D.
Rating: 2 out of 5
following a purchase from 30/11/2025
I am disappointed that the words or mistakes written by error have not been corrected. It is not very pleasant that they point them out to you.
Translated reviews
M
Marie Hélène F.
Rating: 2 out of 5
following a purchase from 27/11/2025
I am disappointed with the items. They do not quite match the presentation
Translated reviews
M
Mercedes B.
Rating: 2 out of 5
following a purchase from 31/10/2025
The book is really small
Translated reviews
V
Veronique O.
Rating: 2 out of 5
following a purchase from 29/09/2025
I ordered several years ago and the book was bound. It was much prettier.
Translated reviews
N
Nathalie P.
Rating: 2 out of 5
following a purchase from 07/02/2025
Hello, I sent you a message as soon as I received the book. I am disappointed compared to my previous orders. With this dinosaur book, the child seems to have his head sunk in. It looks like he has no neck, and that's not very nice. It's a shame.
Translated reviews
S
Samia O.
Rating: 2 out of 5
following a purchase from 27/01/2025
Cover too thin. Problems with the dedication text, I had to print a text on adhesive paper to cover the original dedication. I was offered to reprint the book as compensation but the deadlines were too short to arrive in time for my niece's birthday. I requested a voucher for another book rather than a reprint. I received no response…
Translated reviews
A
Angéla L.
Rating: 2 out of 5
following a purchase from 23/01/2025
I already sent my opinion before... but no feedback! I was disappointed with the result: there are white bands at the bottom or top of some pages (as if the image was not centered), the message at the very beginning of the book (a dedication for my daughter) was cut off... so no interest. And I had received a message saying there would be "a gift" because it was my birthday, saw nothing! For about 37€, I expected much better.
Translated reviews
M
Maite P.
Rating: 2 out of 5
following a purchase from 01/12/2024
I order every year on the site. However, I think this will be the last time. I had already noticed the presence of spelling mistakes in my previous orders. In this one, I see that in 7 instances in the story, the hero (personalized with the photo) is in the same position. At over 30€ for the book, I would have hoped for more originality...
Translated reviews
S
Sophie S.
Rating: 2 out of 5
following a purchase from 13/07/2024
Speed of reception, however, I find it a shame that a neck is not included in the photos. The photo is similar but the lack of neck looks strange I think... I didn't expect the rendering like this...
Translated reviews
M
Maryse J.
Rating: 2 out of 5
following a purchase from 11/06/2024
The book itself is not bad except that it's a shame, we do not receive any preview email before shipping to see if we like it, then we could also personalize it with a text, I took the time to write and it does not appear anywhere in the book.
Translated reviews
E
Emilia I.
Rating: 2 out of 5
following a purchase from 30/05/2024
The book is very good but the deadlines are not respected. Paying more for a 48-hour delivery, in the end, it took 5 days. Customer service is non-existent: two emails sent, never got a response.
Translated reviews
S
Sylvie D.
Rating: 2 out of 5
following a purchase from 26/03/2024
I still haven't received it
Translated reviews
D
Dominique L.
Rating: 2 out of 5
following a purchase from 03/01/2024
The idea of integrating the child into the stories is excellent, but the execution is mediocre: the drawings are not pretty and the text is sexist: to the farmer's wife the household chores. It's a shame
Translated reviews
B
Béatrice C.
Rating: 2 out of 5
following a purchase from 10/12/2023
The photos are very poorly framed. And it makes the book quite bad
Translated reviews
M
Maëlys Y.
Rating: 2 out of 5
following a purchase from 26/11/2023
The cuts of the used photo were coarse, irregular, it's a shame it doesn't look very natural
Translated reviews
V
Veronique L.
Rating: 2 out of 5
following a purchase from 16/11/2023
The selected photo was poorly chosen... ask for smiling photos... not knowing the story... my kid is sad about it.
Translated reviews
B
Brigitte G.
Rating: 2 out of 5
following a purchase from 11/11/2023
Disappointed with the poorly bound book. Very thin and the photo poorly centered. Expensive for what it is.
Translated reviews
A
Axelle K.
Rating: 2 out of 5
following a purchase from 29/06/2023
Name error at the beginning of the story
Translated reviews
V
Virginie M.
Rating: 2 out of 5
following a purchase from 05/02/2023
There is no photo on all the very light pages
Translated reviews
L
Leïla B.
Rating: 2 out of 5
following a purchase from 26/01/2023
I paid €7.30 in shipping fees to receive it after my son's birthday
Translated reviews
E
Estel E.
Rating: 2 out of 5
following a purchase from 15/11/2022
A bit disappointed, the photos stuck on the images are weird, it looks like our heads were cut off
Translated reviews
M
Mylene F.
Rating: 2 out of 5
following a purchase from 06/10/2022
The quality is not the same as during my first order. Extremely disappointed with these items especially given the amount paid with the exorbitant shipping costs. There is no possibility of delivery to a pickup point which is a shame.
Translated reviews
C
Carole B.
Rating: 2 out of 5
following a purchase from 03/10/2022
Very disappointed
Translated reviews
A
Amandine P.
Rating: 2 out of 5
following a purchase from 21/08/2022
Nice witch story, harmonious photo embedding and good quality glossy cardboard paper (thick enough to facilitate handling and durability). However, the cover is as thick as the pages and this complicates holding it in the hands of a 4-year-old child. The spiral binding is not suitable for pages that can be torn out. Finally, customer service is slow. Don't waste your time trying to speed up your transfer by paying extra fees (everything is manually verified), nor trying to speed up your delivery because even paying more, it takes over a week to arrive! In short, mixed feelings about the experience...
Translated reviews
J
Jennifer L.
Rating: 2 out of 5
following a purchase from 16/07/2022
I am disappointed because it is indicated on the site that the drawing will be adapted according to the child's hair color. The little girl for whom I made it is dark brown, and ends up blonde/white in the book. For the rest, the book seems to be of good quality but I hesitate to give it because it is not resembling
Translated reviews
P
Pauline D.
Rating: 2 out of 5
following a purchase from 04/12/2021
I ordered a stuffed animal with the name embroidered on it and I received the right stuffed animal but the name was embroidered not on the stuffed animal just on a white fabric to be added. In the ad or photo, you see the stuffed animal with the name embroidered on it but the actual result is not the same a bit disappointed
Translated reviews