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C
Rating: 4 out of 5
Ras
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Customer reviews of Podevache
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 3 842 published reviews
Summary of reviews
Podevache offers a consistently positive shopping experience with fast, careful packaging and reliable timely delivery across many product lines, including placemats, rugs, and outdoor pillow cases. Customers highlight the strong quality and durability of items, noting components like high-quality placemats, beautiful finishes, easy maintenance, and long-lasting use. The store stands out for attractive designs and broad variety, with several items described as visually impressive and well matched to descriptions, delivering value and satisfaction over multiple orders.
Reviews 1, 2, 3 and 4 stars
Reset filtersM
Rating: 3 out of 5
Strong smell I was expecting nicer sets
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M
Rating: 4 out of 5
Excellent quality Product as described
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S
Rating: 1 out of 5
The print did not render as pictured, the colors were dull and drab. I returned the item.
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A
Rating: 2 out of 5
The item does not match the image
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S
Rating: 4 out of 5
The quality of the painting is excellent, and it's quick to assemble. It's a shame there's no fastening system.
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S
Rating: 4 out of 5
Carpet as described. A little small but the difference in size and price, especially for a large person, is too great.
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C
Rating: 2 out of 5
I am very happy with my order but I will not be ordering from your site again because of DPD. Disastrous experience.
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C
Rating: 3 out of 5
The delivered order is incomplete!
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O
Rating: 1 out of 5
I never received my order. I have sent complaint emails but nothing happens. I ask what's going on and don't even get an answer. This site is a scam, don't order from it!
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Response from Podevache
Hello Ophelie, we're sorry for your negative experience on our site. Following your email, we immediately opened a dispute with our carrier and got back to you as soon as we had more information about the status of your package. We also offered to return your package, which you accepted. Your package was delivered within 48 hours. We sincerely apologize for any inconvenience caused.
The Pôdevache team
The Pôdevache team
I
Rating: 3 out of 5
It's a pity that the fasteners aren't supplied, or at least marked on the tree skirt! The balls should be dressed on both sides, as the cardboard side isn't really pretty! I liked the idea at first but I'm rather disappointed with the result! Sincerely
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S
Rating: 1 out of 5
satisfied with my order but disappointing delivery: the parcel was thrown over the gate and therefore sat in the rain all day.
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Response from Podevache
Hello Sylvie, thank you for sharing your experience with our Pôdevache website. We are very sorry for the disappointing delivery. We will do our best to improve in the future and avoid this kind of situation. We hope you enjoyed your order. Thank you for your trust and support. The Pôdevache team
P
Rating: 4 out of 5
Ras
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V
Rating: 1 out of 5
Very high quality placemats However, the designs are a little bland.
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S
Rating: 3 out of 5
High-quality, original design table sets. Easy to maintain
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S
Rating: 1 out of 5
Carpet ordered beige and received gray. I emailed with photos and was told there was nothing they could do for me ...
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F
Rating: 1 out of 5
The parcel arrived damaged and I put the painting back on the side of the road.
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Response from Podevache
Hello Fatia, thank you for your feedback. We sincerely regret that your package arrived damaged and that this caused you inconvenience. We will take your comments into consideration and pass on the information to our delivery service provider. We apologize for the inconvenience.
The Pôdevache team
The Pôdevache team
E
Rating: 1 out of 5
I am dissatisfied with Podevache who has still not managed to deliver my order 31265 for 127.20€ dated November 27th. Despite numerous contacts with your company and the DPD carrier, I have not received my order. Given your inability to process my order, I can only ask for a refund.
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Response from Podevache
Hello Elisabeth, we are very sorry for the delivery problems you have encountered. Your order was delivered to our carrier on December 3. The relay point you chose for your delivery is not available and we have contacted you several times to find out your new delivery choice. Please get back to us as soon as possible.
The Pôdevache team
The Pôdevache team
V
Rating: 1 out of 5
Extremely satisfied Thank you very much
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L
Rating: 1 out of 5
Very disappointed with the color of the sets
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Response from Podevache
Hello Laurence, thank you for your feedback. We are sorry that the color of the sets did not meet your expectations. Please do not hesitate to return your products if they are not to your liking.
The Pôdevache team
The Pôdevache team
K
Rating: 4 out of 5
Packaging damaged on arrival, it was possible to receive the items without opening the package!!!
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L
Rating: 4 out of 5
Order received very quickly The carpet is as I expected however a small downside: the edges are darker ... which is a shame
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J
Rating: 4 out of 5
I am delighted with your product, but Chronopost acted badly! The driver did not come to my home and delivered directly to the relay point without bothering to know if I could pick it up. I give 4 stars because of this.
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A
Rating: 3 out of 5
Hello, unfortunately I had to return the carpet because it did not meet my expectations in terms of quality! I'm very sorry! Have a nice day!
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V
Rating: 1 out of 5
I have not received my package. I'm still waiting to hear from you!!!!
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Response from Podevache
Hello Véronique, we're sorry you still haven't received your parcel. It was shipped on November 20 and reported as delivered on November 21. An investigation has been opened to determine the whereabouts of your parcel. We will get back to you as soon as possible with a solution. We apologize again for the inconvenience.
The Pôdevache team
The Pôdevache team
L
Rating: 3 out of 5
Too bad the placemats aren't gift-wrapped or better protected.
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G
Rating: 4 out of 5
Plenty of choice
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M
Rating: 4 out of 5
The parcel was too damaged, but your products are still beautiful and of excellent quality 👍🏻
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N
Rating: 2 out of 5
The parcel arrived damaged. Fortunately, the candle was not broken, but the protections were clearly insufficient.
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C
Rating: 3 out of 5
Good quality, but I'm surprised to find that the placemat discolors when I wipe it with a damp cloth.
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M
Rating: 4 out of 5
Bonjour je suis déçu sur un article ayant un défaut probable de fabrication relatif à la commande récemment effectuée, j'ai eu dans le passé effectué des achats identiques de tapis depuis 2018/2019 et aucun problème... je soupçonne un défaut de qualité du produit , en revanche pour le reste très satisfait. bonne journée. Best regards Manuel V
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A
Rating: 4 out of 5
Beautiful products, impeccable delivery and refund. It's a pity that the return costs are at the buyer's expense.
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J
Rating: 4 out of 5
Super merci
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E
Rating: 4 out of 5
Conforming order 👍
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M
Rating: 2 out of 5
The outdoor cowhide rug looks too plastic, it would be nicer with more brown stains Kind regards
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M
Rating: 1 out of 5
Pretend goods are coming from Germany whilst it's coming from UK and then you are stuck paying 30% VAT and border costs. And it took ages to arrive. Do not recommend. No customer service on top.
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Response from Podevache
Hello Melissa, we're sorry you had a bad experience on our site. Our products are sent from France and do not transit via the UK to Belgium. After inspection of your photos by our quality department, the coasters were in conformity. Please do not hesitate to return the item for a refund.
The Pôdevache team
The Pôdevache team
C
Rating: 4 out of 5
Beautiful sets, pleasant to use, easy to clean. A little surprised by the colors, darker than on my screen.
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M
Rating: 4 out of 5
Very satisfied
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M
Rating: 4 out of 5
Beautiful painting, but don't think there's anything to hang it on.
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A
Rating: 4 out of 5
Thank you for not leaving the invoices in the parcels!
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