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C
Rating: 4 out of 5
CLEAR
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Customer reviews of Podevache
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 3 842 published reviews
Summary of reviews
Podevache offers a consistently positive shopping experience with fast, careful packaging and reliable timely delivery across many product lines, including placemats, rugs, and outdoor pillow cases. Customers highlight the strong quality and durability of items, noting components like high-quality placemats, beautiful finishes, easy maintenance, and long-lasting use. The store stands out for attractive designs and broad variety, with several items described as visually impressive and well matched to descriptions, delivering value and satisfaction over multiple orders.
Reviews 1, 2, 3 and 4 stars
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Rating: 4 out of 5
Very good quality High prices
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J
Rating: 4 out of 5
As requested, except perhaps for the color, as I seem to have chosen a darker shade.
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J
Rating: 4 out of 5
Pinker carpet than on the website photo
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V
Rating: 3 out of 5
Mixed experience insofar as 1) the framed image "wavers" insofar as insufficiently drawn; 2) the glass was dirty.
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C
Rating: 4 out of 5
Well received
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Y
Rating: 4 out of 5
No problem. Perfect parcel
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F
Rating: 4 out of 5
...
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N
Rating: 4 out of 5
Product conforms to my order and was received quickly and without problems.
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C
Rating: 4 out of 5
Very nice product (dog bowl mat). Downside: when the bowls are placed on it, you can't really see the pretty print, which is largely hidden.
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C
Rating: 4 out of 5
Item conforms to my order. Pattern very well centered in relation to the size of the carpet ordered. However, the packaging was a little damaged. There was no tape and one side was open when I received the package.
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V
Rating: 3 out of 5
TOP PACKAGING BUT STILL WAITING FOR MY TWO CUSHION COVERS :(
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G
Rating: 4 out of 5
Product conforms to the image of the site. Quick delivery of the order.
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D
Rating: 1 out of 5
Unfortunately the colors were not good. I had to return the package....
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Response from Podevache
Hello Dominique, we're sorry to hear that you've had problems with the colors of your products. Customer satisfaction is very important to us and we take all feedback into account to improve the shopping experience on our site. Thank you for sharing your opinion with us.
The Pôdevache team
The Pôdevache team
M
Rating: 4 out of 5
Lack of descriptions on the fabrics The filling of the small cushion was not the size of its cover I had to buy another 😢 The colors and prints are very good 😊
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N
Rating: 1 out of 5
The products in general meet my expectations, but less so the content of my order. After-sales service is rather slow. Kind regards
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Response from Podevache
Hello Natalia, thank you for sharing your opinion with us. We're delighted that our products are meeting your expectations.
During this summer period, our after-sales team is reduced and response times are exceptionally long. We apologize for any inconvenience caused. We thank you for your confidence and hope to see you soon.
Sincerely yours, the Pôdevache team.
During this summer period, our after-sales team is reduced and response times are exceptionally long. We apologize for any inconvenience caused. We thank you for your confidence and hope to see you soon.
Sincerely yours, the Pôdevache team.
S
Rating: 2 out of 5
I bought a frame with a deer on it and there is a trace of orange felt on it.
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D
Rating: 3 out of 5
Somewhat disappointed by the printing of my placemats
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N
Rating: 3 out of 5
Delivery is complicated, which hurts my brand.
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D
Rating: 1 out of 5
The colors of the cushion are much paler than those on the site and it's not real "velvet" but just a fluffy fabric, really very disappointing!
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C
Rating: 1 out of 5
What I ordered was not delivered
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Response from Podevache
Hello Celine, thank you for your feedback. We're sorry to hear that you haven't received your order. Could you please contact us so that we can solve this problem as soon as possible? We will do our best to deliver what you ordered as soon as possible. We hope you'll give us another chance to show you our commitment to customer satisfaction.
The Pôdevache team.
The Pôdevache team.
J
Rating: 2 out of 5
Dimensional error
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Response from Podevache
Hello Jackie, thank you for your feedback. We apologize for the error in the dimensions and have returned your mat. To apologize for the inconvenience, we have offered you the first mat we received. You will soon receive the second one at your home.
The Pôdevache team
The Pôdevache team
G
Rating: 4 out of 5
Placemats ordered as described. High quality/price ratio.
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C
Rating: 4 out of 5
I made several orders but unfortunately I had a parcel to send back and it's a shame not to have a free return voucher.
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S
Rating: 4 out of 5
Impeccable product, maybe just the fasteners are missing.
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V
Rating: 1 out of 5
Received the item and sent it back immediately. The picture on the website is misleading as it looks like the coaster has relief but it doesn't; a piece of linoleum! However, I must admit that the product description is clear, I should never have ordered knowing that I would have to pay for the return!
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Response from Podevache
Hello Valerie,
We're sorry you weren't satisfied with your order. We do have many trompe l'oeil designs, but all our products are printed on vinyl. We do our best to provide clear and accurate descriptions of our products, but we take your comments very seriously and will do our utmost to improve our site and avoid any confusion in the future.
The Pôdevache team
We're sorry you weren't satisfied with your order. We do have many trompe l'oeil designs, but all our products are printed on vinyl. We do our best to provide clear and accurate descriptions of our products, but we take your comments very seriously and will do our utmost to improve our site and avoid any confusion in the future.
The Pôdevache team
C
Rating: 4 out of 5
I am very satisfied with my item (deckchair mattress and cushion), much less with the delivery service with whom a home delivery was not possible.
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C
Rating: 2 out of 5
My order did not correspond to the simulation I made on the internet. Too bad
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Response from Podevache
Hello Caroline, thank you for your feedback. We are sorry that your experience on our site did not live up to your expectations. However, your design conforms to the examples shown on the product sheet. It is clearly stated that this is only a preview, but that the final rendering is that shown as an example. Next time, don't hesitate to send us an email to validate the proof.
The Pôdevache team
The Pôdevache team
V
Rating: 4 out of 5
Long delivery times
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L
Rating: 2 out of 5
I sent the placemats back. The print is blurred, even though the placemats are thick and of "good quality". I wasn't convinced by the print quality for the price. What's more, Podevache doesn't make returns easy: there's no pre-filled label with their contact details, and returns are at the customer's expense (it costs 10 euros for 6 placemats).
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Response from Podevache
Hello Lea, we're sorry you weren't entirely satisfied with your order. We take your comments into account and are constantly working to improve our products. As far as return shipping costs are concerned, they are indeed at the buyer's expense to guarantee you the fairest prices.
The Pôdevache team
The Pôdevache team
L
Rating: 1 out of 5
Candles not conforming to their descriptions.
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Response from Podevache
Hello Lea, thank you for your review. We're sorry you had a disappointing experience with our candles. Could you please contact us directly by e-mail at [email protected] to find out why you are not satisfied?
The Pôdevache team
The Pôdevache team
M
Rating: 1 out of 5
Disappointing: The rendering of the copies received does not correspond to what is shown on the site: much darker and without contrast. Items can be returned, but at the buyer's expense (which is more than €10).
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Response from Podevache
Hello Mireille, we're sorry to hear that you were disappointed with the items you received. We would like to assure you that we do our utmost to ensure that our products correspond to the photos presented on our site. We also understand your dissatisfaction with the return shipping costs, but would like to remind you that we do our utmost to provide you with a pleasant shopping experience. Thank you for your understanding.
The Pôdevache team
The Pôdevache team
L
Rating: 4 out of 5
Fast delivery, well-packaged and compliant product
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B
Rating: 3 out of 5
with the bridge of the ascension and your realizations made to order, the delivery was delayed and the deliveryman almost took again my parcel (9 working days to withdraw it!) I had not envisaged this delay. Otherwise, the order met my expectations, except for the pink fish: the background is whiter than the others.
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N
Rating: 2 out of 5
The two frames ordered arrived broken. I'm waiting for a new shipment
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Response from Podevache
Hello Nathalie, we're sorry to hear that your frames arrived broken. We sincerely apologize for the inconvenience and assure you that we will do our utmost to reship them as soon as possible. We hope you will be completely satisfied with your next order. Thank you for your patience and understanding.
The Podevache team
The Podevache team
M
Rating: 4 out of 5
A little disappointed with the thickness of the new placemats purchased online - much softer than those bought in the store just over a year ago.
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M
Rating: 1 out of 5
I am not satisfied at all! I still haven't received my parcel, I absolutely have to change my delivery service!
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Response from Podevache
Hello Marjorie, we are very sorry that you have not yet received your parcel. Your parcel was dispatched 2 days after the date of your order, but the carrier has indeed encountered problems in the delivery of your parcel. We apologize for the inconvenience.
The Pôdevache team
The Pôdevache team
M
Rating: 1 out of 5
My order is what I expected.
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P
Rating: 2 out of 5
Quality product, but disastrous delivery withDPP
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C
Rating: 4 out of 5
Order conforms to my expectations. Good follow-up, good packaging, good delivery time. Great product.
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