Podevache offers a consistently positive shopping experience with fast, careful packaging and reliable timely delivery across many product lines, including placemats, rugs, and outdoor pillow cases. Customers highlight the strong quality and durability of items, noting components like high-quality placemats, beautiful finishes, easy maintenance, and long-lasting use. The store stands out for attractive designs and broad variety, with several items described as visually impressive and well matched to descriptions, delivering value and satisfaction over multiple orders.
The carpet didn't meet my expectations and I had to pay €30 in return costs to have it refunded.
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Response from Podevache
Hello Emilie, we're sorry the carpet didn't meet your expectations. Indeed, as indicated in our terms and conditions, return shipping costs are at the customer's expense. Sincerely, the Podevache team.
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Lydie C.
Rating: 4 out of 5
following a purchase from 05/05/2024
Easy to order, fast delivery arrived on the day announced, the delivery man phoned to say he was on his way. Delighted with the item ordered.
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Violette Gladys S.
Rating: 1 out of 5
following a purchase from 04/05/2024
Nice! But disappointed because it's not what I ordered
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Response from Podevache
Hello Violette Gladys, thank you for taking the time to share your review. We're sorry to hear that your order didn't live up to your expectations. Could you please send us a photo of the item received so that we can understand what happened?
The Pôdevache team
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Catherine G.
Rating: 3 out of 5
following a purchase from 01/05/2024
The delivery service was unacceptable. The driver put the 2 parcels in the garage downstairs, just behind the gate, because he refused to climb 4 steps to put them on the terrace.
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Martine P.
Rating: 1 out of 5
following a purchase from 28/04/2024
I am very satisfied with my orders. The product conforms to the site and is of good quality, delivery times are short and respected.
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Nancy M.
Rating: 1 out of 5
following a purchase from 25/04/2024
top
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Guillaume-Emmanuel S.
Rating: 4 out of 5
following a purchase from 12/04/2024
Good value for money, but as a business I find that the site could be more intuitive for creating invoices. However, I must add that their after-sales service was top-notch in finding a solution for me.
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Lena D.
Rating: 3 out of 5
following a purchase from 12/04/2024
Beautiful sets but stains remain
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Geraldine D.
Rating: 4 out of 5
following a purchase from 11/04/2024
I'm disappointed the lettering is not well proportioned. The space between the letters is not the same. It's a shame because it's hot. I wanted to order another one but I'm hesitating. To be continued 😉
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Karine C.
Rating: 2 out of 5
following a purchase from 09/04/2024
No after-sales service I'm still waiting for a return slip which I have to sort out myself. Returns are almost impossible and given the prices this is unacceptable.
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Response from Podevache
Hello Karine, we are sorry for your negative experience with our after-sales service. We replied to all your emails within 24 hours, explaining how to return an item. In accordance with our terms and conditions, you are indeed responsible for the return shipping costs. It was also clearly stated on the product sheet that the carpet was vinyl and not suede or real leather, and the color you received was exactly what you ordered. Best regards.
The Pôdevache team
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Carole M.
Rating: 3 out of 5
following a purchase from 07/04/2024
My order was cancelled because the item was apparently unavailable after I had placed my order, yet it is still possible to order it on the site.
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Response from Podevache
Hello Carole, thank you for sharing your review of our Podevache website. We are sorry that your order was cancelled due to an unavailable item. We did indeed have a computer problem with this item and we can confirm that it is indeed out of stock. We have now resolved the problem. We have taken your comments into account and are working to improve our stock management system to avoid this type of situation in the future. We look forward to serving you again in the future. Best regards.
The Podevache team.
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Astrid H.
Rating: 2 out of 5
following a purchase from 31/03/2024
I have not yet received the order. I look forward to the return of the service. I remain optimistic and hope for a solution.
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Response from Podevache
Hello Astrid, thank you for sharing your review of our Podevache website. We are sorry for the delay in the delivery of your order and we are actively working to find a quick and efficient solution. We appreciate your optimism and thank you for your patience. We will keep you informed as soon as we have more information. Thank you again for your loyalty.
The Pôdevache team
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Valerie B.
Rating: 2 out of 5
following a purchase from 25/03/2024
Long-term delivery by DPD.
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Response from Podevache
Hello Valerie, thank you for your feedback regarding the delivery of your order on our Podevache website. We are sorry that you experienced longer than expected delays with our DPD carrier. We appreciate your feedback and are constantly working to improve our services to provide you with a faster and more efficient delivery experience. We hope to see you soon on our site for a better shopping experience. The Pôdevache team
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Nicolas C.
Rating: 1 out of 5
following a purchase from 19/03/2024
Super Conforms to the visual on the site
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Patricia C.
Rating: 4 out of 5
following a purchase from 23/03/2024
Everything is very pretty but still very expensive
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Martine F.
Rating: 1 out of 5
following a purchase from 23/03/2024
Set too small and impractical
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Response from Podevache
Hello Martine, thank you for your feedback. We are sorry that the set you received did not meet your expectations. We will do our best to improve our products in the future. Please do not hesitate to return the product if you are not entirely satisfied.
The Pôdevache team
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Aurelie R.
Rating: 2 out of 5
following a purchase from 22/03/2024
Very disappointed by the crude stapler finish Shoddy work and expensive picture for the poor quality
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Response from Podevache
Hello Aurélie, thank you for your feedback. We are sorry to hear that you were disappointed with the finish of your painting. We will do our best to improve our work in the future. Our canvases are indeed hand-stretched in our Valentinois workshop and then mounted on a stretcher to obtain the final result. Please do not hesitate to return your product if you are not entirely satisfied.
The Pôdevache team
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Florence H.
Rating: 4 out of 5
following a purchase from 21/03/2024
Hello, apart from the strong smell of plastic, they are very beautiful.
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Stephanie G.
Rating: 3 out of 5
following a purchase from 20/03/2024
The packaging of framed canvases needs to be reviewed. Foam to protect the corners would be useful. The box didn't look damaged when it was delivered, but in the end one corner of the painting is damaged. In short, I'm not sure I want to place another order.
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Response from Podevache
Hello Stephanie, thank you for your feedback. We have taken into account your comment concerning the packaging of the framed paintings and will do what is necessary to improve the protection of our products during delivery. Do not hesitate to contact us by email at [email protected] if your painting is damaged, we will find a solution for you.
The Pôdevache team
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Regine B.
Rating: 3 out of 5
following a purchase from 10/03/2024
I ordered 2 vinyl mats, one is flat and the other, despite 2 weeks under weights, still buckles and strangely in the opposite direction to the packaging. Very disappointed considering the price! Have I already reported this problem? Have a nice day!
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Response from Podevache
Hello Regine, thank you for your feedback on our Podevache website. We're sorry to hear that one of the rugs you ordered has quality defects. Have you tried to contact our customer service department to find a solution to this problem? We invite you to do so if you haven't already. We look forward to a speedy resolution.
The Pôdevache team
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Valerie V.
Rating: 3 out of 5
following a purchase from 16/03/2024
Quality items. Perfect and true to my expectations BUT lamentable delivery: parcel dropped off at a relay station while I was stuck at home for 4 hours to receive the parcel (date and time range for delivery given by the same deliveryman !!!!).
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Agnes I.
Rating: 4 out of 5
following a purchase from 14/03/2024
Perfect
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Jenny P.
Rating: 4 out of 5
following a purchase from 02/03/2024
It's a pity there aren't more attractive offers like applicable discounts of 10% ... 20% ...
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Alix L.
Rating: 1 out of 5
following a purchase from 02/03/2024
Two weeks later I still haven't received my order. It is absolutely necessary to propose the delivery in point relay!
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Response from Podevache
Hello Alix, thank you very much for your feedback. We are sorry for the delay in delivery, we do our best to improve our services and we take into account your suggestion for the delivery in point relay. We hope to be able to satisfy you for your next purchases.
The Pôdevache team
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Dominique N.
Rating: 4 out of 5
following a purchase from 02/03/2024
I love
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Anne-France F.
Rating: 4 out of 5
following a purchase from 24/02/2024
Very good but I didn't appreciate the delivery.... The delivery man called me and by the time I called him back 30 seconds later, he had dropped off the parcel at a relay point! I had sacrificed my day for the reception!
Of the two placemats purchased. One had red spots that appeared within a few days.
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Response from Podevache
Hello Dorothee,
We're very sorry that you've had a problem with one of our placemats. We take our customers' satisfaction to heart and will do our utmost to resolve this problem quickly. We invite you to contact us directly by email at [email protected] in order to find a satisfactory solution for you. We hope that despite this incident, you will continue to appreciate our brand and our products. Thank you for your confidence, the Pôdevache team.
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Laurence B.
Rating: 4 out of 5
following a purchase from 16/02/2024
2 splendid paintings
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Veronique L.
Rating: 4 out of 5
following a purchase from 15/02/2024
Very satisfied, beautiful painting
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Sarah D.
Rating: 4 out of 5
following a purchase from 11/02/2024
Very pleased. Good quality
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Fatima H.
Rating: 4 out of 5
following a purchase from 10/02/2024
Perfect
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Charlotte F.
Rating: 1 out of 5
following a purchase from 07/02/2024
PACKAGE NOT RECEIVED
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Response from Podevache
Hello Charlotte,
Thank you for your feedback. We are sorry to hear that your package has not been received. It was shipped on February 12. We will reship it as soon as possible.
The Pôdevache team
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Cecile C.
Rating: 4 out of 5
following a purchase from 03/02/2024
Fast, careful delivery. I'm delighted with my purchase.
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Cedric D.
Rating: 3 out of 5
following a purchase from 29/01/2024
Disappointed with the quality and finish of the pattern
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Response from Podevache
Hello Cedric,
Thank you for your feedback on our Pôdevache website. We're sorry you're disappointed with the quality and finish of the pattern. You have 14 days after your order to send it back to us if you don't like it.
The Pôdevache team
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Martine H.
Rating: 1 out of 5
following a purchase from 28/01/2024
Very happy with my order
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Gilles D.
Rating: 4 out of 5
following a purchase from 28/01/2024
Super, fast shipping, very careful packaging, I recommend
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Ladislas S.
Rating: 1 out of 5
following a purchase from 22/01/2024
The service provider in charge of the dpd delivery really sucked at late delivery 3 times! With delivery dates not kept. So although the product meets my expectations, I won't be recommending pdts podevache as long as dpd remains its delivery service provider.
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Response from Podevache
Hello Ladislas,
We are sorry to hear that you have experienced problems with the delivery of your Pôdevache order. We do our best to work with the most reliable providers in order to guarantee punctual delivery, unfortunately this was not the case for your order and we sincerely apologize. We will take your feedback into account and work with our supplier to improve our delivery service. We hope you will give us another chance in the future.
The Pôdevache team.
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Chantal B.
Rating: 4 out of 5
following a purchase from 16/01/2024
I was delighted with the picture, having already bought one in the store. The carpet, on the other hand, doesn't meet my expectations, even if it's of excellent quality, it's still too artificial, the animal-skin style isn't really respected, the black color isn't deep but rather dark gray. Really average...
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Infinitio I.
Rating: 1 out of 5
following a purchase from 14/01/2024
The color is different from the
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Response from Podevache
Hello Infinitio,
We're sorry you weren't satisfied with the color of your cushion. Please do not hesitate to send us an email at [email protected] so that we can work together to find a solution.
The Pôdevache team
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Martine G.
Rating: 4 out of 5
following a purchase from 10/01/2024
Very, very good product, well packaged and conforms to the order. On the other hand, the delivery leaves something to be desired because the deliveryman did not deign to go up to the 3rd floor elevator..., put the product alone in the elevator without worrying whether the package had been taken by the right person or that there was no problem...
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