Podevache offers a consistently positive shopping experience with fast, careful packaging and reliable timely delivery across many product lines, including placemats, rugs, and outdoor pillow cases. Customers highlight the strong quality and durability of items, noting components like high-quality placemats, beautiful finishes, easy maintenance, and long-lasting use. The store stands out for attractive designs and broad variety, with several items described as visually impressive and well matched to descriptions, delivering value and satisfaction over multiple orders.
Hello Christian,
We're sorry you haven't yet received your order. According to your tracking number, your package has been delivered since January 19th. If this is not the case, please contact us directly by email so that we can find a solution for you.
The Pôdevache team
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Florence P.
Rating: 4 out of 5
following a purchase from 07/01/2024
Product as expected. This is the 2nd time I've ordered a vinyl mat. Just two small drawbacks: very thin mat and a bit overpriced. Otherwise, the design is very nice.
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Nathalie B.
Rating: 4 out of 5
following a purchase from 06/01/2024
Very pretty cousin ...too bad he only had one left .
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Thierry B.
Rating: 4 out of 5
following a purchase from 28/12/2023
very effective
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Berangere M.
Rating: 1 out of 5
following a purchase from 22/12/2023
a very high priced placemat for poor quality, the print is already damaged after only a week's use ... Very disappointed
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Response from Podevache
Hello Bérangère,
We're sorry to hear that you've experienced problems with our Pôdevache placemat. Please feel free to send us an email with a photo of your product so that we can work together to find a solution. Thank you for sharing your experience with us, we are continually working to improve our service and your feedback is very valuable to us. We look forward to hearing from you again in the future.
The Pôdevache team.
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Stéphanie N.
Rating: 1 out of 5
following a purchase from 19/12/2023
The description of personalized products on the website is limited and confusing. It would be wise to write in black and white which style of typography is used for which model. You could even add photos to match. I was expecting to be shown the finished model for validation before printing. I'm very disappointed with the final result and the customer service / after-sales service is very poor.
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Response from Podevache
Hello Stéphanie,
We're sorry that you're disappointed with the end result and that our customer service didn't meet your expectations. We will take your comments into consideration and assure you that our descriptions of customized products will be clearer to avoid such inconveniences. We do our best to improve our service and your satisfaction. Thank you for your feedback.
The Pôdevache team
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Corinne M.
Rating: 3 out of 5
following a purchase from 17/12/2023
There was a defect on the last painting I bought. I hope this will not happen again with my next purchase because your paintings are original.
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Response from Podevache
Hello Corinne,
We're sorry you've had a problem with your painting, and we're doing our best to offer you ever-better quality. That's why we invite you to contact us by email so that we can better understand what happened and offer you a solution.
The Pôdevache team
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Anne-Marie F.
Rating: 3 out of 5
following a purchase from 17/12/2023
The items were as ordered. However, the packaging left something to be desired. I got the impression of a hastily made cardboard box. Too bad
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Response from Podevache
Hello Anne-Marie,
We are sorry that the packaging was not up to your expectations. Placemats are normally packed flat in a cardboard box to protect them from the various impacts associated with delivery.
The Pôdevache team
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Nathalie M.
Rating: 2 out of 5
following a purchase from 14/12/2023
Worry-free order and delivery, but disappointed by the product given the price, not even nice packaging to upgrade it.
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Response from Podevache
Hello Nathalie,
We are sorry that the product did not meet your expectations. We will continue to work hard to improve the quality and presentation of our products.
The Pôdevache team
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Josiane Q.
Rating: 4 out of 5
following a purchase from 14/12/2023
Fast delivery
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Jean-Claude B.
Rating: 1 out of 5
following a purchase from 14/12/2023
Crap
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Response from Podevache
Hello Jean-Claude,
We're sorry you're disappointed with Pôdevache products. However, we can assure you that all our vinyl placemats are made in France at our factory in Valence, Drôme. We invite you to take a look at our manufacturing processes on our social networks to find out more about the origin of our products. Finally, if you are not satisfied with your order, please return it to us for a full refund.
The Pôdevache team
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Jeannine M.
Rating: 4 out of 5
following a purchase from 10/12/2023
Fine
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Chantal G.
Rating: 4 out of 5
following a purchase from 09/12/2023
Order processed very quickly, delivery delayed by carrier.
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Anne S.
Rating: 1 out of 5
following a purchase from 04/12/2023
I thought the name "podevache" would be on the set.
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Response from Podevache
Hello Anne,
It's not right that the Pôdevache brand name is not written on the placemat. As it's a dark model that you ordered, the name should still be marked in black on the bottom right-hand corner of the placemat. If this is not the case, please let us know so that we can find a solution.
The Pôdevache team
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Laurence K.
Rating: 1 out of 5
following a purchase from 09/12/2023
The delivery system or the choice of carrier is really not adapted to this holiday season .... You pay delivery charges and the service is not rendered.
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Response from Podevache
Hello Laurence,
We are very sorry that you were disappointed with the delivery service. We have escalated the various issues to the carrier in order to provide you with a better experience. Unfortunately, they are very busy at Christmas time. We will do our best to ensure that you are satisfied with our services in the future.
The Pôdevache team
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Sylvaine G.
Rating: 1 out of 5
following a purchase from 04/12/2023
Delivery with DPD was a disaster... and it's not the first time this carrier has failed. A real pain to receive my parcel 🥵
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Response from Podevache
Hello Sylvaine,
We are very sorry that you have encountered these difficulties with DPD. We apologize and hope your next experience with Pôdevache will be better.
The Pôdevache team
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Caroline E.
Rating: 1 out of 5
following a purchase from 04/12/2023
Much less be than durbuinternet
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Response from Podevache
Hello Caroline,
Thank you for taking the time to share your opinion. We appreciate your feedback and take your comments very seriously. We are sorry that the product did not meet your expectations.
The Pôdevache team
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Fred E.
Rating: 1 out of 5
following a purchase from 02/12/2023
Non-compliance with telephone instructions (accents) 2 inappropriate text heights
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Response from Podevache
Hello Fred,
We're really sorry for the lack of compliance. Could you please contact us directly by email so that we can find a solution together?
The Pôdevache team
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Mlanie T.
Rating: 3 out of 5
following a purchase from 27/11/2023
The colors of the cushions are much less bright and luminous than in the photos on the site.
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Cecile M.
Rating: 4 out of 5
following a purchase from 24/11/2023
BEAUTIFUL, CREATIVE, HIGH-QUALITY PRODUCTS
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Antoine C.
Rating: 4 out of 5
following a purchase from 26/11/2023
Respect for deadlines and the product ordered
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Sylvie B.
Rating: 1 out of 5
following a purchase from 24/11/2023
I ordered a framed poster: it arrived broken because it was insufficiently protected. Fortunately, I was able to get a prompt refund.
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Response from Podevache
Hello Sylvie,
We're sorry you had such a bad experience with us. We take your feedback very seriously and will do everything we can to make sure it doesn't happen again. Thank you very much for your comment.
The Pôdevache team
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Nathalie R.
Rating: 4 out of 5
following a purchase from 20/11/2023
Nice product but a bit expensive for made in ??
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Philippe M.
Rating: 4 out of 5
following a purchase from 20/11/2023
Package received quickly not yet opened it is to offer
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Ilaria F.
Rating: 1 out of 5
following a purchase from 17/11/2023
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Magali S.
Rating: 4 out of 5
following a purchase from 12/11/2023
Very satisfied
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Celine H.
Rating: 4 out of 5
following a purchase from 03/11/2023
Very nice canvas. For the price, it's a shame there's nothing behind the canvas to hang it. I had to add it myself. No problem with delivery.
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Bruno C.
Rating: 4 out of 5
following a purchase from 22/10/2023
👍
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Veronique E.
Rating: 4 out of 5
following a purchase from 13/10/2023
Very nice A small drawback: it would be nice if the frame came with fasteners to hang it.
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Corinne C.
Rating: 4 out of 5
following a purchase from 03/10/2023
Perfect
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Karim S.
Rating: 4 out of 5
following a purchase from 24/09/2023
Very satisfied with the products ordered, a little less with the delivery service, I waited for them and they never came, I had to go to a relay point.
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Claudine D.
Rating: 4 out of 5
following a purchase from 22/09/2023
Not disappointed. I really like the taupe color with the white text. Nice quality. This rug fits perfectly in my home.
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Marc B.
Rating: 4 out of 5
following a purchase from 14/09/2023
Perfect
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Brangre B.
Rating: 4 out of 5
following a purchase from 10/09/2023
Very beautiful but they stink of plastic
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Amelie C.
Rating: 4 out of 5
following a purchase from 10/09/2023
Product matches the photos and is of good quality! Do not hesitate to take a large size as the measurements are the ends of the carpet...
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Servane A.
Rating: 4 out of 5
following a purchase from 09/09/2023
Very good
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Nathalie L.
Rating: 3 out of 5
following a purchase from 02/09/2023
Too small
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Response from Podevache
Hello Nathalie,
We're sorry that the bowl mat doesn't fit. However, the dimensions of our products are clearly indicated on our site so that there is no disappointment upon receipt.
The Pôdevache team
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Dominique M.
Rating: 4 out of 5
following a purchase from 31/08/2023
As beautiful as ever
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Murielle V.
Rating: 3 out of 5
following a purchase from 28/08/2023
No information was received regarding confirmation of shipment of the parcel and the possibility of tracking the parcel. With no news of the order, I contacted the after-sales service, which told me that the parcel had been available for 1 week at point relais x, but the parcel was not there. After contacting DPD, it turned out to be at another relay point. On the other hand, very satisfied with the items received.
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Sandrina D.
Rating: 3 out of 5
following a purchase from 19/08/2023
I put 3 stars because the product corresponded to my expectations BUT after one week it is full of oreole. Yet it's only for putting my dog's bowls. In short, it doesn't look like anything. Very disappointed
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Response from Podevache
Hello Sandrina,
We are sorry to hear that you are not satisfied with our product. We make a point of always offering a quality product and understand your disappointment. Could you please contact us by email at [email protected] with photos of your bowl mat so that we can understand and offer you a solution?
The Pôdevache team
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