Hello Dorothee,
We're very sorry that you've had a problem with one of our placemats. We take our customers' satisfaction to heart and will do our utmost to resolve this problem quickly. We invite you to contact us directly by email at
[email protected] in order to find a satisfactory solution for you. We hope that despite this incident, you will continue to appreciate our brand and our products. Thank you for your confidence, the Pôdevache team.