Podevache offers a consistently positive shopping experience with fast, careful packaging and reliable timely delivery across many product lines, including placemats, rugs, and outdoor pillow cases. Customers highlight the strong quality and durability of items, noting components like high-quality placemats, beautiful finishes, easy maintenance, and long-lasting use. The store stands out for attractive designs and broad variety, with several items described as visually impressive and well matched to descriptions, delivering value and satisfaction over multiple orders.
satisfied with my order but disappointing delivery: the parcel was thrown over the gate and therefore sat in the rain all day.
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Response from Podevache
Hello Sylvie, thank you for sharing your experience with our Pôdevache website. We are very sorry for the disappointing delivery. We will do our best to improve in the future and avoid this kind of situation. We hope you enjoyed your order. Thank you for your trust and support. The Pôdevache team
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Philippe M.
Rating: 4 out of 5
following a purchase from 29/11/2024
Ras
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Veronique P.
Rating: 1 out of 5
following a purchase from 29/11/2024
Very high quality placemats However, the designs are a little bland.
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Sonia B.
Rating: 1 out of 5
following a purchase from 28/11/2024
Carpet ordered beige and received gray. I emailed with photos and was told there was nothing they could do for me ...
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Fatia Z.
Rating: 1 out of 5
following a purchase from 27/11/2024
The parcel arrived damaged and I put the painting back on the side of the road.
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Response from Podevache
Hello Fatia, thank you for your feedback. We sincerely regret that your package arrived damaged and that this caused you inconvenience. We will take your comments into consideration and pass on the information to our delivery service provider. We apologize for the inconvenience.
The Pôdevache team
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Elisabeth B.
Rating: 1 out of 5
following a purchase from 27/11/2024
I am dissatisfied with Podevache who has still not managed to deliver my order 31265 for 127.20€ dated November 27th. Despite numerous contacts with your company and the DPD carrier, I have not received my order. Given your inability to process my order, I can only ask for a refund.
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Response from Podevache
Hello Elisabeth, we are very sorry for the delivery problems you have encountered. Your order was delivered to our carrier on December 3. The relay point you chose for your delivery is not available and we have contacted you several times to find out your new delivery choice. Please get back to us as soon as possible.
The Pôdevache team
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Valerie A.
Rating: 1 out of 5
following a purchase from 25/11/2024
Extremely satisfied Thank you very much
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Laurence B.
Rating: 1 out of 5
following a purchase from 23/11/2024
Very disappointed with the color of the sets
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Response from Podevache
Hello Laurence, thank you for your feedback. We are sorry that the color of the sets did not meet your expectations. Please do not hesitate to return your products if they are not to your liking.
The Pôdevache team
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Karine P.
Rating: 4 out of 5
following a purchase from 22/11/2024
Packaging damaged on arrival, it was possible to receive the items without opening the package!!!
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Laurence D.
Rating: 4 out of 5
following a purchase from 20/11/2024
Order received very quickly The carpet is as I expected however a small downside: the edges are darker ... which is a shame
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Joëlle D.
Rating: 4 out of 5
following a purchase from 19/11/2024
I am delighted with your product, but Chronopost acted badly! The driver did not come to my home and delivered directly to the relay point without bothering to know if I could pick it up. I give 4 stars because of this.
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Veronique M.
Rating: 1 out of 5
following a purchase from 18/11/2024
I have not received my package. I'm still waiting to hear from you!!!!
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Response from Podevache
Hello Véronique, we're sorry you still haven't received your parcel. It was shipped on November 20 and reported as delivered on November 21. An investigation has been opened to determine the whereabouts of your parcel. We will get back to you as soon as possible with a solution. We apologize again for the inconvenience.
The Pôdevache team
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Gilles D.
Rating: 4 out of 5
following a purchase from 10/11/2024
Plenty of choice
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Maria L.
Rating: 4 out of 5
following a purchase from 08/11/2024
The parcel was too damaged, but your products are still beautiful and of excellent quality 👍🏻
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Nathalie M.
Rating: 2 out of 5
following a purchase from 08/11/2024
The parcel arrived damaged. Fortunately, the candle was not broken, but the protections were clearly insufficient.
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Manuel V.
Rating: 4 out of 5
following a purchase from 04/11/2024
Bonjour je suis déçu sur un article ayant un défaut probable de fabrication relatif à la commande récemment effectuée, j'ai eu dans le passé effectué des achats identiques de tapis depuis 2018/2019 et aucun problème... je soupçonne un défaut de qualité du produit , en revanche pour le reste très satisfait. bonne journée. Best regards Manuel V
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Anne M.
Rating: 4 out of 5
following a purchase from 04/11/2024
Beautiful products, impeccable delivery and refund. It's a pity that the return costs are at the buyer's expense.
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Jerome B.
Rating: 4 out of 5
following a purchase from 04/11/2024
Super merci
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Elisabeth A.
Rating: 4 out of 5
following a purchase from 03/11/2024
Conforming order 👍
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Michele B.
Rating: 2 out of 5
following a purchase from 02/11/2024
The outdoor cowhide rug looks too plastic, it would be nicer with more brown stains Kind regards
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Melissa P.
Rating: 1 out of 5
following a purchase from 03/11/2024
Pretend goods are coming from Germany whilst it's coming from UK and then you are stuck paying 30% VAT and border costs. And it took ages to arrive. Do not recommend. No customer service on top.
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Response from Podevache
Hello Melissa, we're sorry you had a bad experience on our site. Our products are sent from France and do not transit via the UK to Belgium. After inspection of your photos by our quality department, the coasters were in conformity. Please do not hesitate to return the item for a refund.
The Pôdevache team
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Catherine B.
Rating: 4 out of 5
following a purchase from 20/10/2024
Beautiful sets, pleasant to use, easy to clean. A little surprised by the colors, darker than on my screen.
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Martine R.
Rating: 4 out of 5
following a purchase from 18/10/2024
Very satisfied
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Murielle R.
Rating: 4 out of 5
following a purchase from 13/10/2024
Beautiful painting, but don't think there's anything to hang it on.
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Agnes B.
Rating: 4 out of 5
following a purchase from 09/10/2024
Thank you for not leaving the invoices in the parcels!
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Christophe P.
Rating: 4 out of 5
following a purchase from 07/10/2024
CLEAR
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Philippe S.
Rating: 4 out of 5
following a purchase from 07/10/2024
Very good quality High prices
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Jacques D.
Rating: 4 out of 5
following a purchase from 07/10/2024
As requested, except perhaps for the color, as I seem to have chosen a darker shade.
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Jeannine M.
Rating: 4 out of 5
following a purchase from 03/10/2024
Pinker carpet than on the website photo
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Caroline B.
Rating: 4 out of 5
following a purchase from 28/09/2024
Well received
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Yves A.
Rating: 4 out of 5
following a purchase from 25/09/2024
No problem. Perfect parcel
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Florence U.
Rating: 4 out of 5
following a purchase from 27/09/2024
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Nathalie A.
Rating: 4 out of 5
following a purchase from 08/09/2024
Product conforms to my order and was received quickly and without problems.
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Caroline B.
Rating: 4 out of 5
following a purchase from 04/09/2024
Very nice product (dog bowl mat). Downside: when the bowls are placed on it, you can't really see the pretty print, which is largely hidden.
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Catherine A.
Rating: 4 out of 5
following a purchase from 04/09/2024
Item conforms to my order. Pattern very well centered in relation to the size of the carpet ordered. However, the packaging was a little damaged. There was no tape and one side was open when I received the package.
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Garcin A.
Rating: 4 out of 5
following a purchase from 17/08/2024
Product conforms to the image of the site. Quick delivery of the order.
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Dominique R.
Rating: 1 out of 5
following a purchase from 13/08/2024
Unfortunately the colors were not good. I had to return the package....
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Response from Podevache
Hello Dominique, we're sorry to hear that you've had problems with the colors of your products. Customer satisfaction is very important to us and we take all feedback into account to improve the shopping experience on our site. Thank you for sharing your opinion with us.
The Pôdevache team
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Marie Anne B.
Rating: 4 out of 5
following a purchase from 12/08/2024
Lack of descriptions on the fabrics The filling of the small cushion was not the size of its cover I had to buy another 😢 The colors and prints are very good 😊
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Natalia G.
Rating: 1 out of 5
following a purchase from 07/08/2024
The products in general meet my expectations, but less so the content of my order. After-sales service is rather slow. Kind regards
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Response from Podevache
Hello Natalia, thank you for sharing your opinion with us. We're delighted that our products are meeting your expectations.
During this summer period, our after-sales team is reduced and response times are exceptionally long. We apologize for any inconvenience caused. We thank you for your confidence and hope to see you soon.
Sincerely yours, the Pôdevache team.
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Sylvain G.
Rating: 2 out of 5
following a purchase from 07/08/2024
I bought a frame with a deer on it and there is a trace of orange felt on it.
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