Podevache offers a consistently positive shopping experience with fast, careful packaging and reliable timely delivery across many product lines, including placemats, rugs, and outdoor pillow cases. Customers highlight the strong quality and durability of items, noting components like high-quality placemats, beautiful finishes, easy maintenance, and long-lasting use. The store stands out for attractive designs and broad variety, with several items described as visually impressive and well matched to descriptions, delivering value and satisfaction over multiple orders.
Pretend goods are coming from Germany whilst it's coming from UK and then you are stuck paying 30% VAT and border costs. And it took ages to arrive. Do not recommend. No customer service on top.
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Response from Podevache
Hello Melissa, we're sorry you had a bad experience on our site. Our products are sent from France and do not transit via the UK to Belgium. After inspection of your photos by our quality department, the coasters were in conformity. Please do not hesitate to return the item for a refund.
The Pôdevache team
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Catherine B.
Rating: 4 out of 5
following a purchase from 20/10/2024
Beautiful sets, pleasant to use, easy to clean. A little surprised by the colors, darker than on my screen.
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Martine R.
Rating: 4 out of 5
following a purchase from 18/10/2024
Very satisfied
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Murielle R.
Rating: 4 out of 5
following a purchase from 13/10/2024
Beautiful painting, but don't think there's anything to hang it on.
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Agnes B.
Rating: 4 out of 5
following a purchase from 09/10/2024
Thank you for not leaving the invoices in the parcels!
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Christophe P.
Rating: 4 out of 5
following a purchase from 07/10/2024
CLEAR
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Philippe S.
Rating: 4 out of 5
following a purchase from 07/10/2024
Very good quality High prices
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Jacques D.
Rating: 4 out of 5
following a purchase from 07/10/2024
As requested, except perhaps for the color, as I seem to have chosen a darker shade.
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Jeannine M.
Rating: 4 out of 5
following a purchase from 03/10/2024
Pinker carpet than on the website photo
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Virginie N.
Rating: 3 out of 5
following a purchase from 29/09/2024
Mixed experience insofar as 1) the framed image "wavers" insofar as insufficiently drawn; 2) the glass was dirty.
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Caroline B.
Rating: 4 out of 5
following a purchase from 28/09/2024
Well received
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Yves A.
Rating: 4 out of 5
following a purchase from 25/09/2024
No problem. Perfect parcel
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Florence U.
Rating: 4 out of 5
following a purchase from 27/09/2024
...
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Nathalie A.
Rating: 4 out of 5
following a purchase from 08/09/2024
Product conforms to my order and was received quickly and without problems.
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Caroline B.
Rating: 4 out of 5
following a purchase from 04/09/2024
Very nice product (dog bowl mat). Downside: when the bowls are placed on it, you can't really see the pretty print, which is largely hidden.
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Catherine A.
Rating: 4 out of 5
following a purchase from 04/09/2024
Item conforms to my order. Pattern very well centered in relation to the size of the carpet ordered. However, the packaging was a little damaged. There was no tape and one side was open when I received the package.
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Verena B.
Rating: 3 out of 5
following a purchase from 02/09/2024
TOP PACKAGING BUT STILL WAITING FOR MY TWO CUSHION COVERS :(
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Garcin A.
Rating: 4 out of 5
following a purchase from 17/08/2024
Product conforms to the image of the site. Quick delivery of the order.
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Dominique R.
Rating: 1 out of 5
following a purchase from 13/08/2024
Unfortunately the colors were not good. I had to return the package....
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Response from Podevache
Hello Dominique, we're sorry to hear that you've had problems with the colors of your products. Customer satisfaction is very important to us and we take all feedback into account to improve the shopping experience on our site. Thank you for sharing your opinion with us.
The Pôdevache team
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Marie Anne B.
Rating: 4 out of 5
following a purchase from 12/08/2024
Lack of descriptions on the fabrics The filling of the small cushion was not the size of its cover I had to buy another 😢 The colors and prints are very good 😊
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Natalia G.
Rating: 1 out of 5
following a purchase from 07/08/2024
The products in general meet my expectations, but less so the content of my order. After-sales service is rather slow. Kind regards
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Response from Podevache
Hello Natalia, thank you for sharing your opinion with us. We're delighted that our products are meeting your expectations.
During this summer period, our after-sales team is reduced and response times are exceptionally long. We apologize for any inconvenience caused. We thank you for your confidence and hope to see you soon.
Sincerely yours, the Pôdevache team.
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Didier L.
Rating: 3 out of 5
following a purchase from 06/08/2024
Somewhat disappointed by the printing of my placemats
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Nathalie C.
Rating: 3 out of 5
following a purchase from 05/08/2024
Delivery is complicated, which hurts my brand.
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Delphine J.
Rating: 1 out of 5
following a purchase from 30/07/2024
The colors of the cushion are much paler than those on the site and it's not real "velvet" but just a fluffy fabric, really very disappointing!
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Celine M.
Rating: 1 out of 5
following a purchase from 28/07/2024
What I ordered was not delivered
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Response from Podevache
Hello Celine, thank you for your feedback. We're sorry to hear that you haven't received your order. Could you please contact us so that we can solve this problem as soon as possible? We will do our best to deliver what you ordered as soon as possible. We hope you'll give us another chance to show you our commitment to customer satisfaction.
The Pôdevache team.
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Geraldine N.
Rating: 4 out of 5
following a purchase from 02/07/2024
Placemats ordered as described. High quality/price ratio.
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Christine S.
Rating: 4 out of 5
following a purchase from 29/06/2024
I made several orders but unfortunately I had a parcel to send back and it's a shame not to have a free return voucher.
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Sebastien G.
Rating: 4 out of 5
following a purchase from 01/07/2024
Impeccable product, maybe just the fasteners are missing.
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Valerie G.
Rating: 1 out of 5
following a purchase from 30/06/2024
Received the item and sent it back immediately. The picture on the website is misleading as it looks like the coaster has relief but it doesn't; a piece of linoleum! However, I must admit that the product description is clear, I should never have ordered knowing that I would have to pay for the return!
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Response from Podevache
Hello Valerie,
We're sorry you weren't satisfied with your order. We do have many trompe l'oeil designs, but all our products are printed on vinyl. We do our best to provide clear and accurate descriptions of our products, but we take your comments very seriously and will do our utmost to improve our site and avoid any confusion in the future.
The Pôdevache team
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Chrystele B.
Rating: 4 out of 5
following a purchase from 26/06/2024
I am very satisfied with my item (deckchair mattress and cushion), much less with the delivery service with whom a home delivery was not possible.
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Virginie M.
Rating: 4 out of 5
following a purchase from 07/06/2024
Long delivery times
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Lea F.
Rating: 1 out of 5
following a purchase from 27/05/2024
Candles not conforming to their descriptions.
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Response from Podevache
Hello Lea, thank you for your review. We're sorry you had a disappointing experience with our candles. Could you please contact us directly by e-mail at [email protected] to find out why you are not satisfied?
The Pôdevache team
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Mireille C.
Rating: 1 out of 5
following a purchase from 19/05/2024
Disappointing: The rendering of the copies received does not correspond to what is shown on the site: much darker and without contrast. Items can be returned, but at the buyer's expense (which is more than €10).
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Response from Podevache
Hello Mireille, we're sorry to hear that you were disappointed with the items you received. We would like to assure you that we do our utmost to ensure that our products correspond to the photos presented on our site. We also understand your dissatisfaction with the return shipping costs, but would like to remind you that we do our utmost to provide you with a pleasant shopping experience. Thank you for your understanding.
The Pôdevache team
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Luc P.
Rating: 4 out of 5
following a purchase from 21/05/2024
Fast delivery, well-packaged and compliant product
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Brigitte L.
Rating: 3 out of 5
following a purchase from 09/05/2024
with the bridge of the ascension and your realizations made to order, the delivery was delayed and the deliveryman almost took again my parcel (9 working days to withdraw it!) I had not envisaged this delay. Otherwise, the order met my expectations, except for the pink fish: the background is whiter than the others.
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Manon L.
Rating: 4 out of 5
following a purchase from 17/05/2024
A little disappointed with the thickness of the new placemats purchased online - much softer than those bought in the store just over a year ago.
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Marjorie D.
Rating: 1 out of 5
following a purchase from 15/05/2024
I am not satisfied at all! I still haven't received my parcel, I absolutely have to change my delivery service!
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Response from Podevache
Hello Marjorie, we are very sorry that you have not yet received your parcel. Your parcel was dispatched 2 days after the date of your order, but the carrier has indeed encountered problems in the delivery of your parcel. We apologize for the inconvenience.
The Pôdevache team
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Martine C.
Rating: 1 out of 5
following a purchase from 13/05/2024
My order is what I expected.
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Carole M.
Rating: 4 out of 5
following a purchase from 06/05/2024
Order conforms to my expectations. Good follow-up, good packaging, good delivery time. Great product.
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Emilie M.
Rating: 1 out of 5
following a purchase from 05/05/2024
The carpet didn't meet my expectations and I had to pay €30 in return costs to have it refunded.
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Response from Podevache
Hello Emilie, we're sorry the carpet didn't meet your expectations. Indeed, as indicated in our terms and conditions, return shipping costs are at the customer's expense. Sincerely, the Podevache team.
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