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L
Rating: 4 out of 5
Easy to order, fast delivery arrived on the day announced, the delivery man phoned to say he was on his way. Delighted with the item ordered.
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Customer reviews of Podevache
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 3 842 published reviews
Summary of reviews
Podevache offers a consistently positive shopping experience with fast, careful packaging and reliable timely delivery across many product lines, including placemats, rugs, and outdoor pillow cases. Customers highlight the strong quality and durability of items, noting components like high-quality placemats, beautiful finishes, easy maintenance, and long-lasting use. The store stands out for attractive designs and broad variety, with several items described as visually impressive and well matched to descriptions, delivering value and satisfaction over multiple orders.
Reviews 1, 3 and 4 stars
Reset filtersV
Rating: 1 out of 5
Nice! But disappointed because it's not what I ordered
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Response from Podevache
Hello Violette Gladys, thank you for taking the time to share your review. We're sorry to hear that your order didn't live up to your expectations. Could you please send us a photo of the item received so that we can understand what happened?
The Pôdevache team
The Pôdevache team
C
Rating: 3 out of 5
The delivery service was unacceptable. The driver put the 2 parcels in the garage downstairs, just behind the gate, because he refused to climb 4 steps to put them on the terrace.
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M
Rating: 1 out of 5
I am very satisfied with my orders. The product conforms to the site and is of good quality, delivery times are short and respected.
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N
Rating: 1 out of 5
top
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G
Rating: 4 out of 5
Good value for money, but as a business I find that the site could be more intuitive for creating invoices. However, I must add that their after-sales service was top-notch in finding a solution for me.
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L
Rating: 3 out of 5
Beautiful sets but stains remain
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G
Rating: 4 out of 5
I'm disappointed the lettering is not well proportioned. The space between the letters is not the same. It's a shame because it's hot. I wanted to order another one but I'm hesitating. To be continued 😉
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C
Rating: 3 out of 5
My order was cancelled because the item was apparently unavailable after I had placed my order, yet it is still possible to order it on the site.
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Response from Podevache
Hello Carole, thank you for sharing your review of our Podevache website. We are sorry that your order was cancelled due to an unavailable item. We did indeed have a computer problem with this item and we can confirm that it is indeed out of stock. We have now resolved the problem. We have taken your comments into account and are working to improve our stock management system to avoid this type of situation in the future. We look forward to serving you again in the future. Best regards.
The Podevache team.
The Podevache team.
N
Rating: 1 out of 5
Super Conforms to the visual on the site
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P
Rating: 4 out of 5
Everything is very pretty but still very expensive
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M
Rating: 1 out of 5
Set too small and impractical
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Response from Podevache
Hello Martine, thank you for your feedback. We are sorry that the set you received did not meet your expectations. We will do our best to improve our products in the future. Please do not hesitate to return the product if you are not entirely satisfied.
The Pôdevache team
The Pôdevache team
F
Rating: 4 out of 5
Hello, apart from the strong smell of plastic, they are very beautiful.
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S
Rating: 3 out of 5
The packaging of framed canvases needs to be reviewed. Foam to protect the corners would be useful. The box didn't look damaged when it was delivered, but in the end one corner of the painting is damaged. In short, I'm not sure I want to place another order.
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Response from Podevache
Hello Stephanie, thank you for your feedback. We have taken into account your comment concerning the packaging of the framed paintings and will do what is necessary to improve the protection of our products during delivery. Do not hesitate to contact us by email at [email protected] if your painting is damaged, we will find a solution for you.
The Pôdevache team
The Pôdevache team
R
Rating: 3 out of 5
I ordered 2 vinyl mats, one is flat and the other, despite 2 weeks under weights, still buckles and strangely in the opposite direction to the packaging. Very disappointed considering the price! Have I already reported this problem? Have a nice day!
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Response from Podevache
Hello Regine, thank you for your feedback on our Podevache website. We're sorry to hear that one of the rugs you ordered has quality defects. Have you tried to contact our customer service department to find a solution to this problem? We invite you to do so if you haven't already. We look forward to a speedy resolution.
The Pôdevache team
The Pôdevache team
V
Rating: 3 out of 5
Quality items. Perfect and true to my expectations BUT lamentable delivery: parcel dropped off at a relay station while I was stuck at home for 4 hours to receive the parcel (date and time range for delivery given by the same deliveryman !!!!).
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A
Rating: 4 out of 5
Perfect
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J
Rating: 4 out of 5
It's a pity there aren't more attractive offers like applicable discounts of 10% ... 20% ...
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A
Rating: 1 out of 5
Two weeks later I still haven't received my order. It is absolutely necessary to propose the delivery in point relay!
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Response from Podevache
Hello Alix, thank you very much for your feedback. We are sorry for the delay in delivery, we do our best to improve our services and we take into account your suggestion for the delivery in point relay. We hope to be able to satisfy you for your next purchases.
The Pôdevache team
The Pôdevache team
D
Rating: 4 out of 5
I love
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A
Rating: 4 out of 5
Very good but I didn't appreciate the delivery.... The delivery man called me and by the time I called him back 30 seconds later, he had dropped off the parcel at a relay point! I had sacrificed my day for the reception!
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D
Rating: 1 out of 5
Of the two placemats purchased. One had red spots that appeared within a few days.
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Response from Podevache
Hello Dorothee,
We're very sorry that you've had a problem with one of our placemats. We take our customers' satisfaction to heart and will do our utmost to resolve this problem quickly. We invite you to contact us directly by email at [email protected] in order to find a satisfactory solution for you. We hope that despite this incident, you will continue to appreciate our brand and our products. Thank you for your confidence, the Pôdevache team.
We're very sorry that you've had a problem with one of our placemats. We take our customers' satisfaction to heart and will do our utmost to resolve this problem quickly. We invite you to contact us directly by email at [email protected] in order to find a satisfactory solution for you. We hope that despite this incident, you will continue to appreciate our brand and our products. Thank you for your confidence, the Pôdevache team.
L
Rating: 4 out of 5
2 splendid paintings
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V
Rating: 4 out of 5
Very satisfied, beautiful painting
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S
Rating: 4 out of 5
Very pleased. Good quality
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F
Rating: 4 out of 5
Perfect
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C
Rating: 1 out of 5
PACKAGE NOT RECEIVED
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Response from Podevache
Hello Charlotte,
Thank you for your feedback. We are sorry to hear that your package has not been received. It was shipped on February 12. We will reship it as soon as possible.
The Pôdevache team
Thank you for your feedback. We are sorry to hear that your package has not been received. It was shipped on February 12. We will reship it as soon as possible.
The Pôdevache team
C
Rating: 4 out of 5
Fast, careful delivery. I'm delighted with my purchase.
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C
Rating: 3 out of 5
Disappointed with the quality and finish of the pattern
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Response from Podevache
Hello Cedric,
Thank you for your feedback on our Pôdevache website. We're sorry you're disappointed with the quality and finish of the pattern. You have 14 days after your order to send it back to us if you don't like it.
The Pôdevache team
Thank you for your feedback on our Pôdevache website. We're sorry you're disappointed with the quality and finish of the pattern. You have 14 days after your order to send it back to us if you don't like it.
The Pôdevache team
M
Rating: 1 out of 5
Very happy with my order
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G
Rating: 4 out of 5
Super, fast shipping, very careful packaging, I recommend
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L
Rating: 1 out of 5
The service provider in charge of the dpd delivery really sucked at late delivery 3 times! With delivery dates not kept. So although the product meets my expectations, I won't be recommending pdts podevache as long as dpd remains its delivery service provider.
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Response from Podevache
Hello Ladislas,
We are sorry to hear that you have experienced problems with the delivery of your Pôdevache order. We do our best to work with the most reliable providers in order to guarantee punctual delivery, unfortunately this was not the case for your order and we sincerely apologize. We will take your feedback into account and work with our supplier to improve our delivery service. We hope you will give us another chance in the future.
The Pôdevache team.
We are sorry to hear that you have experienced problems with the delivery of your Pôdevache order. We do our best to work with the most reliable providers in order to guarantee punctual delivery, unfortunately this was not the case for your order and we sincerely apologize. We will take your feedback into account and work with our supplier to improve our delivery service. We hope you will give us another chance in the future.
The Pôdevache team.
C
Rating: 4 out of 5
I was delighted with the picture, having already bought one in the store. The carpet, on the other hand, doesn't meet my expectations, even if it's of excellent quality, it's still too artificial, the animal-skin style isn't really respected, the black color isn't deep but rather dark gray. Really average...
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I
Rating: 1 out of 5
The color is different from the
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Response from Podevache
Hello Infinitio,
We're sorry you weren't satisfied with the color of your cushion. Please do not hesitate to send us an email at [email protected] so that we can work together to find a solution.
The Pôdevache team
We're sorry you weren't satisfied with the color of your cushion. Please do not hesitate to send us an email at [email protected] so that we can work together to find a solution.
The Pôdevache team
M
Rating: 4 out of 5
Very, very good product, well packaged and conforms to the order. On the other hand, the delivery leaves something to be desired because the deliveryman did not deign to go up to the 3rd floor elevator..., put the product alone in the elevator without worrying whether the package had been taken by the right person or that there was no problem...
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C
Rating: 1 out of 5
Order not received
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Response from Podevache
Hello Christian,
We're sorry you haven't yet received your order. According to your tracking number, your package has been delivered since January 19th. If this is not the case, please contact us directly by email so that we can find a solution for you.
The Pôdevache team
We're sorry you haven't yet received your order. According to your tracking number, your package has been delivered since January 19th. If this is not the case, please contact us directly by email so that we can find a solution for you.
The Pôdevache team
F
Rating: 4 out of 5
Product as expected. This is the 2nd time I've ordered a vinyl mat. Just two small drawbacks: very thin mat and a bit overpriced. Otherwise, the design is very nice.
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N
Rating: 4 out of 5
Very pretty cousin ...too bad he only had one left .
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T
Rating: 4 out of 5
very effective
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B
Rating: 1 out of 5
a very high priced placemat for poor quality, the print is already damaged after only a week's use ... Very disappointed
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Response from Podevache
Hello Bérangère,
We're sorry to hear that you've experienced problems with our Pôdevache placemat. Please feel free to send us an email with a photo of your product so that we can work together to find a solution. Thank you for sharing your experience with us, we are continually working to improve our service and your feedback is very valuable to us. We look forward to hearing from you again in the future.
The Pôdevache team.
We're sorry to hear that you've experienced problems with our Pôdevache placemat. Please feel free to send us an email with a photo of your product so that we can work together to find a solution. Thank you for sharing your experience with us, we are continually working to improve our service and your feedback is very valuable to us. We look forward to hearing from you again in the future.
The Pôdevache team.