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G
Rating: 4 out of 5
Product conforms to the image of the site. Quick delivery of the order.
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Customer reviews of Podevache
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 3 842 published reviews
Summary of reviews
Podevache offers a consistently positive shopping experience with fast, careful packaging and reliable timely delivery across many product lines, including placemats, rugs, and outdoor pillow cases. Customers highlight the strong quality and durability of items, noting components like high-quality placemats, beautiful finishes, easy maintenance, and long-lasting use. The store stands out for attractive designs and broad variety, with several items described as visually impressive and well matched to descriptions, delivering value and satisfaction over multiple orders.
Reviews 1 and 4 stars
Reset filtersD
Rating: 1 out of 5
Unfortunately the colors were not good. I had to return the package....
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Response from Podevache
Hello Dominique, we're sorry to hear that you've had problems with the colors of your products. Customer satisfaction is very important to us and we take all feedback into account to improve the shopping experience on our site. Thank you for sharing your opinion with us.
The Pôdevache team
The Pôdevache team
M
Rating: 4 out of 5
Lack of descriptions on the fabrics The filling of the small cushion was not the size of its cover I had to buy another 😢 The colors and prints are very good 😊
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N
Rating: 1 out of 5
The products in general meet my expectations, but less so the content of my order. After-sales service is rather slow. Kind regards
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Response from Podevache
Hello Natalia, thank you for sharing your opinion with us. We're delighted that our products are meeting your expectations.
During this summer period, our after-sales team is reduced and response times are exceptionally long. We apologize for any inconvenience caused. We thank you for your confidence and hope to see you soon.
Sincerely yours, the Pôdevache team.
During this summer period, our after-sales team is reduced and response times are exceptionally long. We apologize for any inconvenience caused. We thank you for your confidence and hope to see you soon.
Sincerely yours, the Pôdevache team.
D
Rating: 1 out of 5
The colors of the cushion are much paler than those on the site and it's not real "velvet" but just a fluffy fabric, really very disappointing!
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C
Rating: 1 out of 5
What I ordered was not delivered
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Response from Podevache
Hello Celine, thank you for your feedback. We're sorry to hear that you haven't received your order. Could you please contact us so that we can solve this problem as soon as possible? We will do our best to deliver what you ordered as soon as possible. We hope you'll give us another chance to show you our commitment to customer satisfaction.
The Pôdevache team.
The Pôdevache team.
G
Rating: 4 out of 5
Placemats ordered as described. High quality/price ratio.
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C
Rating: 4 out of 5
I made several orders but unfortunately I had a parcel to send back and it's a shame not to have a free return voucher.
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S
Rating: 4 out of 5
Impeccable product, maybe just the fasteners are missing.
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V
Rating: 1 out of 5
Received the item and sent it back immediately. The picture on the website is misleading as it looks like the coaster has relief but it doesn't; a piece of linoleum! However, I must admit that the product description is clear, I should never have ordered knowing that I would have to pay for the return!
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Response from Podevache
Hello Valerie,
We're sorry you weren't satisfied with your order. We do have many trompe l'oeil designs, but all our products are printed on vinyl. We do our best to provide clear and accurate descriptions of our products, but we take your comments very seriously and will do our utmost to improve our site and avoid any confusion in the future.
The Pôdevache team
We're sorry you weren't satisfied with your order. We do have many trompe l'oeil designs, but all our products are printed on vinyl. We do our best to provide clear and accurate descriptions of our products, but we take your comments very seriously and will do our utmost to improve our site and avoid any confusion in the future.
The Pôdevache team
C
Rating: 4 out of 5
I am very satisfied with my item (deckchair mattress and cushion), much less with the delivery service with whom a home delivery was not possible.
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V
Rating: 4 out of 5
Long delivery times
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L
Rating: 1 out of 5
Candles not conforming to their descriptions.
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Response from Podevache
Hello Lea, thank you for your review. We're sorry you had a disappointing experience with our candles. Could you please contact us directly by e-mail at [email protected] to find out why you are not satisfied?
The Pôdevache team
The Pôdevache team
M
Rating: 1 out of 5
Disappointing: The rendering of the copies received does not correspond to what is shown on the site: much darker and without contrast. Items can be returned, but at the buyer's expense (which is more than €10).
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Response from Podevache
Hello Mireille, we're sorry to hear that you were disappointed with the items you received. We would like to assure you that we do our utmost to ensure that our products correspond to the photos presented on our site. We also understand your dissatisfaction with the return shipping costs, but would like to remind you that we do our utmost to provide you with a pleasant shopping experience. Thank you for your understanding.
The Pôdevache team
The Pôdevache team
L
Rating: 4 out of 5
Fast delivery, well-packaged and compliant product
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M
Rating: 4 out of 5
A little disappointed with the thickness of the new placemats purchased online - much softer than those bought in the store just over a year ago.
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M
Rating: 1 out of 5
I am not satisfied at all! I still haven't received my parcel, I absolutely have to change my delivery service!
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Response from Podevache
Hello Marjorie, we are very sorry that you have not yet received your parcel. Your parcel was dispatched 2 days after the date of your order, but the carrier has indeed encountered problems in the delivery of your parcel. We apologize for the inconvenience.
The Pôdevache team
The Pôdevache team
M
Rating: 1 out of 5
My order is what I expected.
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C
Rating: 4 out of 5
Order conforms to my expectations. Good follow-up, good packaging, good delivery time. Great product.
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E
Rating: 1 out of 5
The carpet didn't meet my expectations and I had to pay €30 in return costs to have it refunded.
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Response from Podevache
Hello Emilie, we're sorry the carpet didn't meet your expectations. Indeed, as indicated in our terms and conditions, return shipping costs are at the customer's expense. Sincerely, the Podevache team.
L
Rating: 4 out of 5
Easy to order, fast delivery arrived on the day announced, the delivery man phoned to say he was on his way. Delighted with the item ordered.
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V
Rating: 1 out of 5
Nice! But disappointed because it's not what I ordered
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Response from Podevache
Hello Violette Gladys, thank you for taking the time to share your review. We're sorry to hear that your order didn't live up to your expectations. Could you please send us a photo of the item received so that we can understand what happened?
The Pôdevache team
The Pôdevache team
M
Rating: 1 out of 5
I am very satisfied with my orders. The product conforms to the site and is of good quality, delivery times are short and respected.
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N
Rating: 1 out of 5
top
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G
Rating: 4 out of 5
Good value for money, but as a business I find that the site could be more intuitive for creating invoices. However, I must add that their after-sales service was top-notch in finding a solution for me.
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G
Rating: 4 out of 5
I'm disappointed the lettering is not well proportioned. The space between the letters is not the same. It's a shame because it's hot. I wanted to order another one but I'm hesitating. To be continued 😉
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N
Rating: 1 out of 5
Super Conforms to the visual on the site
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P
Rating: 4 out of 5
Everything is very pretty but still very expensive
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M
Rating: 1 out of 5
Set too small and impractical
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Response from Podevache
Hello Martine, thank you for your feedback. We are sorry that the set you received did not meet your expectations. We will do our best to improve our products in the future. Please do not hesitate to return the product if you are not entirely satisfied.
The Pôdevache team
The Pôdevache team
F
Rating: 4 out of 5
Hello, apart from the strong smell of plastic, they are very beautiful.
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A
Rating: 4 out of 5
Perfect
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J
Rating: 4 out of 5
It's a pity there aren't more attractive offers like applicable discounts of 10% ... 20% ...
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A
Rating: 1 out of 5
Two weeks later I still haven't received my order. It is absolutely necessary to propose the delivery in point relay!
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Response from Podevache
Hello Alix, thank you very much for your feedback. We are sorry for the delay in delivery, we do our best to improve our services and we take into account your suggestion for the delivery in point relay. We hope to be able to satisfy you for your next purchases.
The Pôdevache team
The Pôdevache team
D
Rating: 4 out of 5
I love
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A
Rating: 4 out of 5
Very good but I didn't appreciate the delivery.... The delivery man called me and by the time I called him back 30 seconds later, he had dropped off the parcel at a relay point! I had sacrificed my day for the reception!
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D
Rating: 1 out of 5
Of the two placemats purchased. One had red spots that appeared within a few days.
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Response from Podevache
Hello Dorothee,
We're very sorry that you've had a problem with one of our placemats. We take our customers' satisfaction to heart and will do our utmost to resolve this problem quickly. We invite you to contact us directly by email at [email protected] in order to find a satisfactory solution for you. We hope that despite this incident, you will continue to appreciate our brand and our products. Thank you for your confidence, the Pôdevache team.
We're very sorry that you've had a problem with one of our placemats. We take our customers' satisfaction to heart and will do our utmost to resolve this problem quickly. We invite you to contact us directly by email at [email protected] in order to find a satisfactory solution for you. We hope that despite this incident, you will continue to appreciate our brand and our products. Thank you for your confidence, the Pôdevache team.
L
Rating: 4 out of 5
2 splendid paintings
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V
Rating: 4 out of 5
Very satisfied, beautiful painting
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S
Rating: 4 out of 5
Very pleased. Good quality
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F
Rating: 4 out of 5
Perfect
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