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L
Rating: 4 out of 5
Fast delivery, well-packaged and compliant product
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Customer reviews of Podevache
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9,5
/10
Overall rating: 9,5 out of 10
Based on 3 842 published reviews
Summary of reviews
Podevache offers a consistently positive shopping experience with fast, careful packaging and reliable timely delivery across many product lines, including placemats, rugs, and outdoor pillow cases. Customers highlight the strong quality and durability of items, noting components like high-quality placemats, beautiful finishes, easy maintenance, and long-lasting use. The store stands out for attractive designs and broad variety, with several items described as visually impressive and well matched to descriptions, delivering value and satisfaction over multiple orders.
Reviews 2, 3 and 4 stars
Reset filtersB
Rating: 3 out of 5
with the bridge of the ascension and your realizations made to order, the delivery was delayed and the deliveryman almost took again my parcel (9 working days to withdraw it!) I had not envisaged this delay. Otherwise, the order met my expectations, except for the pink fish: the background is whiter than the others.
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N
Rating: 2 out of 5
The two frames ordered arrived broken. I'm waiting for a new shipment
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Response from Podevache
Hello Nathalie, we're sorry to hear that your frames arrived broken. We sincerely apologize for the inconvenience and assure you that we will do our utmost to reship them as soon as possible. We hope you will be completely satisfied with your next order. Thank you for your patience and understanding.
The Podevache team
The Podevache team
M
Rating: 4 out of 5
A little disappointed with the thickness of the new placemats purchased online - much softer than those bought in the store just over a year ago.
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P
Rating: 2 out of 5
Quality product, but disastrous delivery withDPP
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C
Rating: 4 out of 5
Order conforms to my expectations. Good follow-up, good packaging, good delivery time. Great product.
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L
Rating: 4 out of 5
Easy to order, fast delivery arrived on the day announced, the delivery man phoned to say he was on his way. Delighted with the item ordered.
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C
Rating: 3 out of 5
The delivery service was unacceptable. The driver put the 2 parcels in the garage downstairs, just behind the gate, because he refused to climb 4 steps to put them on the terrace.
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G
Rating: 4 out of 5
Good value for money, but as a business I find that the site could be more intuitive for creating invoices. However, I must add that their after-sales service was top-notch in finding a solution for me.
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L
Rating: 3 out of 5
Beautiful sets but stains remain
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G
Rating: 4 out of 5
I'm disappointed the lettering is not well proportioned. The space between the letters is not the same. It's a shame because it's hot. I wanted to order another one but I'm hesitating. To be continued 😉
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K
Rating: 2 out of 5
No after-sales service I'm still waiting for a return slip which I have to sort out myself. Returns are almost impossible and given the prices this is unacceptable.
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Response from Podevache
Hello Karine, we are sorry for your negative experience with our after-sales service. We replied to all your emails within 24 hours, explaining how to return an item. In accordance with our terms and conditions, you are indeed responsible for the return shipping costs. It was also clearly stated on the product sheet that the carpet was vinyl and not suede or real leather, and the color you received was exactly what you ordered. Best regards.
The Pôdevache team
The Pôdevache team
C
Rating: 3 out of 5
My order was cancelled because the item was apparently unavailable after I had placed my order, yet it is still possible to order it on the site.
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Response from Podevache
Hello Carole, thank you for sharing your review of our Podevache website. We are sorry that your order was cancelled due to an unavailable item. We did indeed have a computer problem with this item and we can confirm that it is indeed out of stock. We have now resolved the problem. We have taken your comments into account and are working to improve our stock management system to avoid this type of situation in the future. We look forward to serving you again in the future. Best regards.
The Podevache team.
The Podevache team.
A
Rating: 2 out of 5
I have not yet received the order. I look forward to the return of the service. I remain optimistic and hope for a solution.
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Response from Podevache
Hello Astrid, thank you for sharing your review of our Podevache website. We are sorry for the delay in the delivery of your order and we are actively working to find a quick and efficient solution. We appreciate your optimism and thank you for your patience. We will keep you informed as soon as we have more information. Thank you again for your loyalty.
The Pôdevache team
The Pôdevache team
V
Rating: 2 out of 5
Long-term delivery by DPD.
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Response from Podevache
Hello Valerie, thank you for your feedback regarding the delivery of your order on our Podevache website. We are sorry that you experienced longer than expected delays with our DPD carrier. We appreciate your feedback and are constantly working to improve our services to provide you with a faster and more efficient delivery experience. We hope to see you soon on our site for a better shopping experience. The Pôdevache team
P
Rating: 4 out of 5
Everything is very pretty but still very expensive
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A
Rating: 2 out of 5
Very disappointed by the crude stapler finish Shoddy work and expensive picture for the poor quality
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Response from Podevache
Hello Aurélie, thank you for your feedback. We are sorry to hear that you were disappointed with the finish of your painting. We will do our best to improve our work in the future. Our canvases are indeed hand-stretched in our Valentinois workshop and then mounted on a stretcher to obtain the final result. Please do not hesitate to return your product if you are not entirely satisfied.
The Pôdevache team
The Pôdevache team
F
Rating: 4 out of 5
Hello, apart from the strong smell of plastic, they are very beautiful.
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S
Rating: 3 out of 5
The packaging of framed canvases needs to be reviewed. Foam to protect the corners would be useful. The box didn't look damaged when it was delivered, but in the end one corner of the painting is damaged. In short, I'm not sure I want to place another order.
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Response from Podevache
Hello Stephanie, thank you for your feedback. We have taken into account your comment concerning the packaging of the framed paintings and will do what is necessary to improve the protection of our products during delivery. Do not hesitate to contact us by email at [email protected] if your painting is damaged, we will find a solution for you.
The Pôdevache team
The Pôdevache team
R
Rating: 3 out of 5
I ordered 2 vinyl mats, one is flat and the other, despite 2 weeks under weights, still buckles and strangely in the opposite direction to the packaging. Very disappointed considering the price! Have I already reported this problem? Have a nice day!
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Response from Podevache
Hello Regine, thank you for your feedback on our Podevache website. We're sorry to hear that one of the rugs you ordered has quality defects. Have you tried to contact our customer service department to find a solution to this problem? We invite you to do so if you haven't already. We look forward to a speedy resolution.
The Pôdevache team
The Pôdevache team
V
Rating: 3 out of 5
Quality items. Perfect and true to my expectations BUT lamentable delivery: parcel dropped off at a relay station while I was stuck at home for 4 hours to receive the parcel (date and time range for delivery given by the same deliveryman !!!!).
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A
Rating: 4 out of 5
Perfect
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J
Rating: 4 out of 5
It's a pity there aren't more attractive offers like applicable discounts of 10% ... 20% ...
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D
Rating: 4 out of 5
I love
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A
Rating: 4 out of 5
Very good but I didn't appreciate the delivery.... The delivery man called me and by the time I called him back 30 seconds later, he had dropped off the parcel at a relay point! I had sacrificed my day for the reception!
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L
Rating: 4 out of 5
2 splendid paintings
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V
Rating: 4 out of 5
Very satisfied, beautiful painting
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S
Rating: 4 out of 5
Very pleased. Good quality
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F
Rating: 4 out of 5
Perfect
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C
Rating: 4 out of 5
Fast, careful delivery. I'm delighted with my purchase.
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C
Rating: 3 out of 5
Disappointed with the quality and finish of the pattern
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Response from Podevache
Hello Cedric,
Thank you for your feedback on our Pôdevache website. We're sorry you're disappointed with the quality and finish of the pattern. You have 14 days after your order to send it back to us if you don't like it.
The Pôdevache team
Thank you for your feedback on our Pôdevache website. We're sorry you're disappointed with the quality and finish of the pattern. You have 14 days after your order to send it back to us if you don't like it.
The Pôdevache team
G
Rating: 4 out of 5
Super, fast shipping, very careful packaging, I recommend
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C
Rating: 4 out of 5
I was delighted with the picture, having already bought one in the store. The carpet, on the other hand, doesn't meet my expectations, even if it's of excellent quality, it's still too artificial, the animal-skin style isn't really respected, the black color isn't deep but rather dark gray. Really average...
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M
Rating: 4 out of 5
Very, very good product, well packaged and conforms to the order. On the other hand, the delivery leaves something to be desired because the deliveryman did not deign to go up to the 3rd floor elevator..., put the product alone in the elevator without worrying whether the package had been taken by the right person or that there was no problem...
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F
Rating: 4 out of 5
Product as expected. This is the 2nd time I've ordered a vinyl mat. Just two small drawbacks: very thin mat and a bit overpriced. Otherwise, the design is very nice.
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N
Rating: 4 out of 5
Very pretty cousin ...too bad he only had one left .
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T
Rating: 4 out of 5
very effective
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C
Rating: 3 out of 5
There was a defect on the last painting I bought. I hope this will not happen again with my next purchase because your paintings are original.
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Response from Podevache
Hello Corinne,
We're sorry you've had a problem with your painting, and we're doing our best to offer you ever-better quality. That's why we invite you to contact us by email so that we can better understand what happened and offer you a solution.
The Pôdevache team
We're sorry you've had a problem with your painting, and we're doing our best to offer you ever-better quality. That's why we invite you to contact us by email so that we can better understand what happened and offer you a solution.
The Pôdevache team
A
Rating: 3 out of 5
The items were as ordered. However, the packaging left something to be desired. I got the impression of a hastily made cardboard box. Too bad
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Response from Podevache
Hello Anne-Marie,
We are sorry that the packaging was not up to your expectations. Placemats are normally packed flat in a cardboard box to protect them from the various impacts associated with delivery.
The Pôdevache team
We are sorry that the packaging was not up to your expectations. Placemats are normally packed flat in a cardboard box to protect them from the various impacts associated with delivery.
The Pôdevache team
N
Rating: 2 out of 5
Worry-free order and delivery, but disappointed by the product given the price, not even nice packaging to upgrade it.
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Response from Podevache
Hello Nathalie,
We are sorry that the product did not meet your expectations. We will continue to work hard to improve the quality and presentation of our products.
The Pôdevache team
We are sorry that the product did not meet your expectations. We will continue to work hard to improve the quality and presentation of our products.
The Pôdevache team