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A
Rating: 2 out of 5
The item does not match the image
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Customer reviews of Podevache
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 3 842 published reviews
Summary of reviews
Podevache offers a consistently positive shopping experience with fast, careful packaging and reliable timely delivery across many product lines, including placemats, rugs, and outdoor pillow cases. Customers highlight the strong quality and durability of items, noting components like high-quality placemats, beautiful finishes, easy maintenance, and long-lasting use. The store stands out for attractive designs and broad variety, with several items described as visually impressive and well matched to descriptions, delivering value and satisfaction over multiple orders.
Reviews 2 and 3 stars
Reset filtersC
Rating: 2 out of 5
I am very happy with my order but I will not be ordering from your site again because of DPD. Disastrous experience.
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C
Rating: 3 out of 5
The delivered order is incomplete!
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I
Rating: 3 out of 5
It's a pity that the fasteners aren't supplied, or at least marked on the tree skirt! The balls should be dressed on both sides, as the cardboard side isn't really pretty! I liked the idea at first but I'm rather disappointed with the result! Sincerely
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S
Rating: 3 out of 5
High-quality, original design table sets. Easy to maintain
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A
Rating: 3 out of 5
Hello, unfortunately I had to return the carpet because it did not meet my expectations in terms of quality! I'm very sorry! Have a nice day!
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L
Rating: 3 out of 5
Too bad the placemats aren't gift-wrapped or better protected.
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N
Rating: 2 out of 5
The parcel arrived damaged. Fortunately, the candle was not broken, but the protections were clearly insufficient.
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C
Rating: 3 out of 5
Good quality, but I'm surprised to find that the placemat discolors when I wipe it with a damp cloth.
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M
Rating: 2 out of 5
The outdoor cowhide rug looks too plastic, it would be nicer with more brown stains Kind regards
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V
Rating: 3 out of 5
Mixed experience insofar as 1) the framed image "wavers" insofar as insufficiently drawn; 2) the glass was dirty.
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V
Rating: 3 out of 5
TOP PACKAGING BUT STILL WAITING FOR MY TWO CUSHION COVERS :(
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S
Rating: 2 out of 5
I bought a frame with a deer on it and there is a trace of orange felt on it.
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D
Rating: 3 out of 5
Somewhat disappointed by the printing of my placemats
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N
Rating: 3 out of 5
Delivery is complicated, which hurts my brand.
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J
Rating: 2 out of 5
Dimensional error
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Response from Podevache
Hello Jackie, thank you for your feedback. We apologize for the error in the dimensions and have returned your mat. To apologize for the inconvenience, we have offered you the first mat we received. You will soon receive the second one at your home.
The Pôdevache team
The Pôdevache team
C
Rating: 2 out of 5
My order did not correspond to the simulation I made on the internet. Too bad
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Response from Podevache
Hello Caroline, thank you for your feedback. We are sorry that your experience on our site did not live up to your expectations. However, your design conforms to the examples shown on the product sheet. It is clearly stated that this is only a preview, but that the final rendering is that shown as an example. Next time, don't hesitate to send us an email to validate the proof.
The Pôdevache team
The Pôdevache team
L
Rating: 2 out of 5
I sent the placemats back. The print is blurred, even though the placemats are thick and of "good quality". I wasn't convinced by the print quality for the price. What's more, Podevache doesn't make returns easy: there's no pre-filled label with their contact details, and returns are at the customer's expense (it costs 10 euros for 6 placemats).
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Response from Podevache
Hello Lea, we're sorry you weren't entirely satisfied with your order. We take your comments into account and are constantly working to improve our products. As far as return shipping costs are concerned, they are indeed at the buyer's expense to guarantee you the fairest prices.
The Pôdevache team
The Pôdevache team
B
Rating: 3 out of 5
with the bridge of the ascension and your realizations made to order, the delivery was delayed and the deliveryman almost took again my parcel (9 working days to withdraw it!) I had not envisaged this delay. Otherwise, the order met my expectations, except for the pink fish: the background is whiter than the others.
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N
Rating: 2 out of 5
The two frames ordered arrived broken. I'm waiting for a new shipment
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Response from Podevache
Hello Nathalie, we're sorry to hear that your frames arrived broken. We sincerely apologize for the inconvenience and assure you that we will do our utmost to reship them as soon as possible. We hope you will be completely satisfied with your next order. Thank you for your patience and understanding.
The Podevache team
The Podevache team
P
Rating: 2 out of 5
Quality product, but disastrous delivery withDPP
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C
Rating: 3 out of 5
The delivery service was unacceptable. The driver put the 2 parcels in the garage downstairs, just behind the gate, because he refused to climb 4 steps to put them on the terrace.
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L
Rating: 3 out of 5
Beautiful sets but stains remain
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K
Rating: 2 out of 5
No after-sales service I'm still waiting for a return slip which I have to sort out myself. Returns are almost impossible and given the prices this is unacceptable.
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Response from Podevache
Hello Karine, we are sorry for your negative experience with our after-sales service. We replied to all your emails within 24 hours, explaining how to return an item. In accordance with our terms and conditions, you are indeed responsible for the return shipping costs. It was also clearly stated on the product sheet that the carpet was vinyl and not suede or real leather, and the color you received was exactly what you ordered. Best regards.
The Pôdevache team
The Pôdevache team
C
Rating: 3 out of 5
My order was cancelled because the item was apparently unavailable after I had placed my order, yet it is still possible to order it on the site.
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Response from Podevache
Hello Carole, thank you for sharing your review of our Podevache website. We are sorry that your order was cancelled due to an unavailable item. We did indeed have a computer problem with this item and we can confirm that it is indeed out of stock. We have now resolved the problem. We have taken your comments into account and are working to improve our stock management system to avoid this type of situation in the future. We look forward to serving you again in the future. Best regards.
The Podevache team.
The Podevache team.
A
Rating: 2 out of 5
I have not yet received the order. I look forward to the return of the service. I remain optimistic and hope for a solution.
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Response from Podevache
Hello Astrid, thank you for sharing your review of our Podevache website. We are sorry for the delay in the delivery of your order and we are actively working to find a quick and efficient solution. We appreciate your optimism and thank you for your patience. We will keep you informed as soon as we have more information. Thank you again for your loyalty.
The Pôdevache team
The Pôdevache team
V
Rating: 2 out of 5
Long-term delivery by DPD.
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Response from Podevache
Hello Valerie, thank you for your feedback regarding the delivery of your order on our Podevache website. We are sorry that you experienced longer than expected delays with our DPD carrier. We appreciate your feedback and are constantly working to improve our services to provide you with a faster and more efficient delivery experience. We hope to see you soon on our site for a better shopping experience. The Pôdevache team
A
Rating: 2 out of 5
Very disappointed by the crude stapler finish Shoddy work and expensive picture for the poor quality
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Response from Podevache
Hello Aurélie, thank you for your feedback. We are sorry to hear that you were disappointed with the finish of your painting. We will do our best to improve our work in the future. Our canvases are indeed hand-stretched in our Valentinois workshop and then mounted on a stretcher to obtain the final result. Please do not hesitate to return your product if you are not entirely satisfied.
The Pôdevache team
The Pôdevache team
S
Rating: 3 out of 5
The packaging of framed canvases needs to be reviewed. Foam to protect the corners would be useful. The box didn't look damaged when it was delivered, but in the end one corner of the painting is damaged. In short, I'm not sure I want to place another order.
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Response from Podevache
Hello Stephanie, thank you for your feedback. We have taken into account your comment concerning the packaging of the framed paintings and will do what is necessary to improve the protection of our products during delivery. Do not hesitate to contact us by email at [email protected] if your painting is damaged, we will find a solution for you.
The Pôdevache team
The Pôdevache team
R
Rating: 3 out of 5
I ordered 2 vinyl mats, one is flat and the other, despite 2 weeks under weights, still buckles and strangely in the opposite direction to the packaging. Very disappointed considering the price! Have I already reported this problem? Have a nice day!
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Response from Podevache
Hello Regine, thank you for your feedback on our Podevache website. We're sorry to hear that one of the rugs you ordered has quality defects. Have you tried to contact our customer service department to find a solution to this problem? We invite you to do so if you haven't already. We look forward to a speedy resolution.
The Pôdevache team
The Pôdevache team
V
Rating: 3 out of 5
Quality items. Perfect and true to my expectations BUT lamentable delivery: parcel dropped off at a relay station while I was stuck at home for 4 hours to receive the parcel (date and time range for delivery given by the same deliveryman !!!!).
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C
Rating: 3 out of 5
Disappointed with the quality and finish of the pattern
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Response from Podevache
Hello Cedric,
Thank you for your feedback on our Pôdevache website. We're sorry you're disappointed with the quality and finish of the pattern. You have 14 days after your order to send it back to us if you don't like it.
The Pôdevache team
Thank you for your feedback on our Pôdevache website. We're sorry you're disappointed with the quality and finish of the pattern. You have 14 days after your order to send it back to us if you don't like it.
The Pôdevache team
C
Rating: 3 out of 5
There was a defect on the last painting I bought. I hope this will not happen again with my next purchase because your paintings are original.
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Response from Podevache
Hello Corinne,
We're sorry you've had a problem with your painting, and we're doing our best to offer you ever-better quality. That's why we invite you to contact us by email so that we can better understand what happened and offer you a solution.
The Pôdevache team
We're sorry you've had a problem with your painting, and we're doing our best to offer you ever-better quality. That's why we invite you to contact us by email so that we can better understand what happened and offer you a solution.
The Pôdevache team
A
Rating: 3 out of 5
The items were as ordered. However, the packaging left something to be desired. I got the impression of a hastily made cardboard box. Too bad
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Response from Podevache
Hello Anne-Marie,
We are sorry that the packaging was not up to your expectations. Placemats are normally packed flat in a cardboard box to protect them from the various impacts associated with delivery.
The Pôdevache team
We are sorry that the packaging was not up to your expectations. Placemats are normally packed flat in a cardboard box to protect them from the various impacts associated with delivery.
The Pôdevache team
N
Rating: 2 out of 5
Worry-free order and delivery, but disappointed by the product given the price, not even nice packaging to upgrade it.
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Response from Podevache
Hello Nathalie,
We are sorry that the product did not meet your expectations. We will continue to work hard to improve the quality and presentation of our products.
The Pôdevache team
We are sorry that the product did not meet your expectations. We will continue to work hard to improve the quality and presentation of our products.
The Pôdevache team
M
Rating: 3 out of 5
The colors of the cushions are much less bright and luminous than in the photos on the site.
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N
Rating: 3 out of 5
Too small
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Response from Podevache
Hello Nathalie,
We're sorry that the bowl mat doesn't fit. However, the dimensions of our products are clearly indicated on our site so that there is no disappointment upon receipt.
The Pôdevache team
We're sorry that the bowl mat doesn't fit. However, the dimensions of our products are clearly indicated on our site so that there is no disappointment upon receipt.
The Pôdevache team
M
Rating: 3 out of 5
No information was received regarding confirmation of shipment of the parcel and the possibility of tracking the parcel. With no news of the order, I contacted the after-sales service, which told me that the parcel had been available for 1 week at point relais x, but the parcel was not there. After contacting DPD, it turned out to be at another relay point. On the other hand, very satisfied with the items received.
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S
Rating: 3 out of 5
I put 3 stars because the product corresponded to my expectations BUT after one week it is full of oreole. Yet it's only for putting my dog's bowls. In short, it doesn't look like anything. Very disappointed
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Response from Podevache
Hello Sandrina,
We are sorry to hear that you are not satisfied with our product. We make a point of always offering a quality product and understand your disappointment. Could you please contact us by email at [email protected] with photos of your bowl mat so that we can understand and offer you a solution?
The Pôdevache team
We are sorry to hear that you are not satisfied with our product. We make a point of always offering a quality product and understand your disappointment. Could you please contact us by email at [email protected] with photos of your bowl mat so that we can understand and offer you a solution?
The Pôdevache team
C
Rating: 2 out of 5
My parcel left your premises without the carrier having contacted me I was the one who had to call to find out where my parcel was unacceptable
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