Customer reviews of Pop’s America

9,6 /10

Based on 2 573 published reviews

5 2 231 87% 4 228 9% 3 63 2% 2 25 1% 1 26 1%

Summary of reviews

Pop's America consistently delivers fast and reliable service with quick, on-time or earlier-than-expected shipping and well-packaged orders that protect the contents. Customers highlight a broad, accessible product catalog with authentic, unique items from the USA, including favorite drinks and snacks, often accompanied by small gifts and thoughtful packaging. The shopping experience is enhanced by clear, responsive communication and easy ordering, with many reviews praising fast delivery, accurate order fulfillment, and helpful customer support. Overall, customers repeatedly note fast delivery, good packaging, and a strong selection of products that meet expectations.

Reviews 1, 2, 3 and 5 stars

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Dany C.

Published on 30/09/2023 à 17h13 following a purchase from 27/09/2023

Nickel very happy for my collection 🙂 !

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Nicolas B.

Published on 30/09/2023 à 11h45 following a purchase from 26/09/2023

Perfect, julien is excellent, fast, a super pro, I recommend

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Fabrice D.

Published on 29/09/2023 à 19h39 following a purchase from 24/09/2023

Great products and fast delivery.

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Bilal B.

Published on 29/09/2023 à 17h52 following a purchase from 16/09/2023

excellent service and products

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Fabienne T.

Published on 29/09/2023 à 09h57 following a purchase from 07/09/2023

2 boxes damaged on order

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Sylvie R.

Published on 28/09/2023 à 19h22 following a purchase from 21/09/2023

Perfect, arrived on time, it's perfect

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Jay R.

Published on 26/09/2023 à 22h56 following a purchase from 17/09/2023

nice

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Florian C.

Published on 25/09/2023 à 17h43 following a purchase from 16/09/2023

Fast delivery, quality products that exude American authenticity, careful packaging, a dynamic website that makes you want to buy. Don't hesitate! Go for it!

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Ai-Xuan H.

Published on 25/09/2023 à 10h00 following a purchase from 14/09/2023

Everything is superbly packaged, and the design of the shipping boxes is magnificent.

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Amina K.

Published on 25/09/2023 à 09h29 following a purchase from 19/09/2023

Very happy with my purchase fast delivery I recommend thank you for small gift

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Sarah P.

Published on 24/09/2023 à 18h41 following a purchase from 18/09/2023

Order received promptly

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eric L.

Published on 23/09/2023 à 17h43 following a purchase from 15/09/2023

R.a.s Very good packaging especially for monster cans being a collector Fast delivery

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Stéphane M.

Published on 23/09/2023 à 11h47 following a purchase from 15/09/2023

Products very well packaged thank you

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Sébastien D.

Published on 23/09/2023 à 06h11 following a purchase from 07/09/2023

Products that are hard to find in conventional stores, fast shipping, quality packaging to guarantee an intact order. I highly recommend this site

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Isabelle V.

Published on 23/09/2023 à 06h02 following a purchase from 18/09/2023

order arrived damaged I immediately gave this information but the packaging was soaked and 2 bottles and 1 can almost empty I threw everything I was asked for photos that I could not provide and since 0 news

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Response from Pop’s America Published on 23/09/2023

Hello,

You sent us an e-mail announcing a cut on a can.
10 minutes after receiving your e-mail, we ask you, like any other company, to justify the condition of the package and the punctured can with a simple photo.

You replied: "Poo, I've already thrown everything away at the waste disposal center"! At the waste disposal center, not in the garbage can!
The carrier reports no complaints, your parcel still weighs the same despite the leaking products, and you have nothing to send us to confirm the veracity of your statements.

Without proof in the form of a simple photo, we cannot intervene.

Thank you for your understanding.

Kristine K.

Published on 22/09/2023 à 09h05 following a purchase from 18/09/2023

The selection is still a little limited, which is normal for a start-up site, but the products available are good, the order was processed and tracked very quickly and well and everything arrived in very good condition very quickly.

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Response from Pop’s America Published on 24/09/2023

Hello Kristine, thank you for your opinion. We've been here for almost 2 years now, so the start-up phase is long gone :)
The catalog constantly features between 1,200 and 1,500 products throughout the year.
We prefer to concentrate on Best Sellers and always preview new products, such as KitKat Churro or Hershey's Popping Candy.

With all these references, the catalog is already substantial. As import times are getting longer and longer, we don't want to take the risk of having products with dates that are too short, or even in anti-gaspi.
If there's a particular product you'd like, just write to us with your request.

Thanks again for your feedback!

Sylviane G.

Published on 21/09/2023 à 13h56 following a purchase from 14/09/2023

Fast delivery. Satisfied with my order even if the cap broke probably during transport.

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Amandine F.

Published on 19/09/2023 à 16h58 following a purchase from 14/09/2023

Perfect

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B K.

Published on 19/09/2023 à 06h56 following a purchase from 13/09/2023

The products are well packaged. I received my parcel very quickly. The only problem is that the site bugs on the phone.

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Sandrine M.

Published on 18/09/2023 à 18h49 following a purchase from 13/09/2023

Serious site Order prepared and packaged with care

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Eliott W.

Published on 18/09/2023 à 09h01 following a purchase from 10/09/2023

Package received quickly and in good condition.

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Marie D.

Published on 17/09/2023 à 18h58 following a purchase from 12/09/2023

Several orders with them and 0 worries, package sent very quickly (the same day of the order) and received in 2 days. Very careful and always a little extra attention I can only recommend 😁👍

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Monique P.

Published on 15/09/2023 à 15h21 following a purchase from 09/09/2023

Really good Delivery correct

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Bérengère R.

Published on 15/09/2023 à 08h21 following a purchase from 03/09/2023

Fast, well-packed parcels and image that matches the product! I recommend it!

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STEVEN D.

Published on 14/09/2023 à 20h57 following a purchase from 08/09/2023

Always on top

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Gaetan K.

Published on 14/09/2023 à 14h42 following a purchase from 05/09/2023

Package received on time and in very good condition. Super delighted I will recommend

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franck L.

Published on 13/09/2023 à 11h53 following a purchase from 05/09/2023

serious and efficient

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Thibaud D.

Published on 11/09/2023 à 17h56 following a purchase from 05/09/2023

Always fast, carefree delivery, I love it.

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Oceane F.

Published on 11/09/2023 à 15h55 following a purchase from 05/09/2023

Order received very quickly. Neat parcel. Very responsive customer service.

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Laura M.

Published on 11/09/2023 à 11h48 following a purchase from 05/09/2023

Super fast delivery

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Matthieu D.

Published on 10/09/2023 à 18h50 following a purchase from 03/09/2023

Item meets my expectations. Fast shipping. Perfect 👍

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Yoan G.

Published on 10/09/2023 à 14h26 following a purchase from 05/09/2023

Fast delivery and well packaged and protected product. Delighted

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Ludovic C.

Published on 10/09/2023 à 13h48 following a purchase from 01/09/2023

Products as ordered, careful and well packaged shipment, all products were well protected individually. I recommend 🙂💪

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Nicolas B.

Published on 10/09/2023 à 11h44 following a purchase from 05/09/2023

Perfect, as usual, order just placed, already prepared and sent, Julien is very professional, and prices are honest for imported products, I recommend pop's america

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Océane G.

Published on 09/09/2023 à 20h23 following a purchase from 02/09/2023

Fast shipping and very well protected I highly recommend

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Lorianne B.

Published on 09/09/2023 à 20h15 following a purchase from 01/09/2023

Super fast 🙂 great product! Great product!

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Desfeux C.

Published on 09/09/2023 à 18h29 following a purchase from 03/09/2023

I received my package of Red Bull that I ordered on time, so that's great. But beware of the DLC, which ends on 10/09, which leaves little time to enjoy it...

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Response from Pop’s America Published on 10/09/2023

Bojour,

The date is displayed on the product page when you make your purchase, as well as in your basket in the summary before you place your order.
The date is also shown on your invoice.
You have all the information you need before placing your order to avoid this kind of return :)

All the best.

Loulave S.

Published on 09/09/2023 à 17h37 following a purchase from 03/09/2023

I'm disappointed because I thought I had ordered 3 boxes of 48 candies like on the picture and I received only 3 candies.

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Response from Pop’s America Published on 10/09/2023

Hello,

The product sheet shows the product by the unit, the description indicates the product by the unit.
What's more, you've taken care to choose each flavor, so it's surprising to think that you can get a whole box of 48 candies for 1.99.

It's normal to give a negative review when the service isn't up to scratch, but in this case your review is based on a lack of information on your part.

raphael A.

Published on 09/09/2023 à 13h16 following a purchase from 31/08/2023

Delivered on time, products well protected in the parcel.

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David T.

Published on 09/09/2023 à 12h45 following a purchase from 02/09/2023

Package received quickly! Neatly packaged!

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