Customer reviews of Pop’s America

9,6 /10

Based on 2 573 published reviews

5 2 231 87% 4 228 9% 3 63 2% 2 25 1% 1 26 1%

Summary of reviews

Pop's America consistently delivers fast and reliable service with quick, on-time or earlier-than-expected shipping and well-packaged orders that protect the contents. Customers highlight a broad, accessible product catalog with authentic, unique items from the USA, including favorite drinks and snacks, often accompanied by small gifts and thoughtful packaging. The shopping experience is enhanced by clear, responsive communication and easy ordering, with many reviews praising fast delivery, accurate order fulfillment, and helpful customer support. Overall, customers repeatedly note fast delivery, good packaging, and a strong selection of products that meet expectations.

Reviews 1, 2, 3 and 5 stars

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Maelle U.

Published on 24/06/2023 à 20h35 following a purchase from 20/06/2023

Fine

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Sandrine P.

Published on 24/06/2023 à 14h42 following a purchase from 20/06/2023

Package arrived quickly and in perfect condition.

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Djamel B.

Published on 23/06/2023 à 22h00 following a purchase from 18/06/2023

I paid 11euros for delivery 1 day after the scheduled date and according to the picture it was American takis but I received Mexican takis which are much worse. After checking this detail was well written in the product description but when I order I don't bother to read the description, the picture should do the trick, too bad.

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arthur T.

Published on 23/06/2023 à 17h31 following a purchase from 18/06/2023

Arrived on time and well protected

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Ludovic C.

Published on 22/06/2023 à 19h49 following a purchase from 12/06/2023

Fast delivery. Package received 4 days after my order.

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Victorine M.

Published on 22/06/2023 à 18h22 following a purchase from 09/06/2023

The parcel was well received and the items were as ordered, but delivery took too long and was not to the right collection point.

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Response from Pop’s America Published on 23/06/2023

Hello Victorine,
Thank you for your feedback, there was indeed a problem with Mondial Relay on your delivery and we are very sorry.
You placed your order on Friday evening, and it left our premises on Monday lunchtime, but was then held up at the Villeneuve branch for 10 days, as the initial relay was no longer accepting parcels.

In the tracking system, you can see that the parcel left for delivery every day, but could not be delivered to the relay due to heavy traffic in your area.

This kind of problem is relatively rare; 90% of our Mondial Relay shipments are delivered within 72 hours. In your case, there was an incident beyond our control.

Thank you for your understanding.

Alexandre B.

Published on 22/06/2023 à 12h00 following a purchase from 15/06/2023

Super merci

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Dominique V.

Published on 21/06/2023 à 21h27 following a purchase from 10/06/2023

The articles are always very appetizing!

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Audrey C.

Published on 20/06/2023 à 19h42 following a purchase from 14/06/2023

Fast delivery, well protected, small lollipop as a gift, the cakes were very good, I recommend!

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Mickael G.

Published on 19/06/2023 à 09h55 following a purchase from 15/06/2023

Always perfect.

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Mégane B.

Published on 19/06/2023 à 06h17 following a purchase from 14/06/2023

Extremely careful and above all fast delivery! I didn't expect to receive it so quickly. Just great!

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Patricia L.

Published on 18/06/2023 à 19h57 following a purchase from 14/06/2023

Perfect transaction. Products conform to specifications, very fast delivery. Thank you very much!

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Caroline L.

Published on 18/06/2023 à 11h54 following a purchase from 15/06/2023

A top-notch site with a wide selection of rare and original products!

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Julien P.

Published on 17/06/2023 à 18h04 following a purchase from 11/06/2023

Always a good choice, good contact, a very small price, but for products you can't find. Thank you

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Johanna C.

Published on 16/06/2023 à 17h34 following a purchase from 12/06/2023

I recommend, very fast delivery, order on the 12th received on the 14th, nothing to say about the products everything is perfect, I will order again soon.

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ERIC F.

Published on 16/06/2023 à 17h25 following a purchase from 08/06/2023

Very good

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Nathalie B.

Published on 16/06/2023 à 17h25 following a purchase from 11/06/2023

Perfect

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Joaquim G.

Published on 16/06/2023 à 14h45 following a purchase from 12/06/2023

Very fast order, in only 2 days I received my order.

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Bab's M.

Published on 16/06/2023 à 10h51 following a purchase from 08/06/2023

Super

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Dominique T.

Published on 16/06/2023 à 10h38 following a purchase from 08/06/2023

Products not found elsewhere Fast delivery Top

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Isabelle M.

Published on 16/06/2023 à 08h26 following a purchase from 12/06/2023

Products as ordered, very good, fast delivery. I recommend it!

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Discours D.

Published on 15/06/2023 à 17h55 following a purchase from 09/06/2023

I recommend this site, it is trustworthy and of course marks the cardboard (fragile).

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audrey B.

Published on 15/06/2023 à 10h57 following a purchase from 09/06/2023

only good, product conforms, and very fast shipping order placed Friday afternoon, received Saturday morning.

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Wissal R.

Published on 14/06/2023 à 11h36 following a purchase from 08/06/2023

Super disappointed I received my package with less products

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Response from Pop’s America Published on 19/06/2023

Good evening,

We would have liked to know which product might have been missing, as we have had no complaint from you, no reply to our emails and no response to our calls.
This seems very strange to us, given that the weight of the parcel was correct.
Normally, if a product is missing, we report it, but here we have nothing from you...

Alissa G.

Published on 12/06/2023 à 11h39 following a purchase from 03/06/2023

Very happy with my order and delivery.

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Nicolas P.

Published on 12/06/2023 à 00h32 following a purchase from 05/06/2023

Fast delivery, well packaged, products conform to specifications, nothing to say, nothing but good!

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Antoine B.

Published on 11/06/2023 à 16h37 following a purchase from 07/06/2023

Fast delivery, compliant product.

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Erwan N.

Published on 11/06/2023 à 14h44 following a purchase from 16/05/2023

Le top

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Lucie F.

Published on 11/06/2023 à 13h53 following a purchase from 02/06/2023

Original products and fast shipping!

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quentin S.

Published on 10/06/2023 à 13h06 following a purchase from 06/06/2023

Top never unpleasant surprises 👍

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Marie eve M.

Published on 09/06/2023 à 22h02 following a purchase from 01/06/2023

Complete order. Fast shipping. Nice find for the products I was looking for.

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Rosemary K.

Published on 09/06/2023 à 16h47 following a purchase from 04/06/2023

Fun range of products at reasonable prices. Fast delivery and excellent communication throughout the entire process. Thank you very much!

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Carole M.

Published on 07/06/2023 à 11h46 following a purchase from 30/05/2023

Nothing to say I placed an order for cans of Monster and everything is impeccable cans packaged one by one I recommend

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Lauryne A.

Published on 06/06/2023 à 15h07 following a purchase from 26/05/2023

The cans arrived in perfect condition! This is great for my collection, if there are any new Monster releases in the future I'll be back here! 😉

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Laetitia L.

Published on 06/06/2023 à 10h42 following a purchase from 01/06/2023

Fast delivery and very well protected parcel.

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Antony B.

Published on 05/06/2023 à 20h26 following a purchase from 31/05/2023

Good overall but expiry date very close to delivery date. Expiry date indicated on the site but personally not visible enough.

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Response from Pop’s America Published on 05/06/2023

Good evening Anthony,
Thanks for the feedback even if we don't agree (and yes we have the right too ^^).
The date is displayed on the item sheet just below the price in a larger font.
But as we wanted to emphasize the visibility of the date, it's also displayed in the shopping cart under each item and if the product date has passed, it's in red.

There's only so much we can do: display the product sheet, display the basket summary, and print it on the invoice available in your account.

The score of 3 is a bit harsh. The seller does his utmost to be transparent, but you also have to play the game on the consumer's side, and not always put the blame on the seller.
We give you a lot of information, so take the time to read it :)

Thank you and good luck.

Jordan M.

Published on 05/06/2023 à 19h40 following a purchase from 31/05/2023

Super Products and Super Team I recommend to all US fans

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Melody G.

Published on 05/06/2023 à 17h27 following a purchase from 30/05/2023

Good value for money. Wide choice of products. I recommend it!

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Quentin D.

Published on 05/06/2023 à 14h58 following a purchase from 31/05/2023

Fast and careful packaging. No problem to recommend 100% this serious site.

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Alain B.

Published on 05/06/2023 à 12h51 following a purchase from 30/05/2023

I have never had any problems, no errors on my orders, received fairly quickly, nothing to say, just a shame that there are often product shortages, 👍👍👍👍

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