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A
Rating: 5 out of 5
Received the package on time. Good products and well-packaged parcel
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Customer reviews of Pop’s America
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 2 572 published reviews
Summary of reviews
Pop's America consistently delivers fast and reliable service with quick, on-time or earlier-than-expected shipping and well-packaged orders that protect the contents. Customers highlight a broad, accessible product catalog with authentic, unique items from the USA, including favorite drinks and snacks, often accompanied by small gifts and thoughtful packaging. The shopping experience is enhanced by clear, responsive communication and easy ordering, with many reviews praising fast delivery, accurate order fulfillment, and helpful customer support. Overall, customers repeatedly note fast delivery, good packaging, and a strong selection of products that meet expectations.
Reviews 1, 2, 3 and 5 stars
Reset filtersM
Rating: 5 out of 5
Fast, thank you
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I
Rating: 5 out of 5
Great website, I ordered twice in the same month and I am super happy. Fast and careful delivery even with packages full of cans!
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J
Rating: 1 out of 5
Placed my first order with them for 8 Louisiana sauces, received other sauces instead. Despite my complaint emails, no response from them, nor from my multiple phone calls. It seems like there is no one there! No customer service! Completely avoid! I report them on the Signalconso platform.
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F
Rating: 1 out of 5
Missing product in the order, unable to contact support as they do not respond, even on their social networks. Had to open a dispute on PayPal and even on the platform they did not respond, so I was refunded by PayPal fortunately.
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J
Rating: 3 out of 5
Delivery of products that expire in December 2025
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F
Rating: 5 out of 5
Fast and careful delivery. Nothing was damaged during transport. Regarding the items: I found it very cool to be able to try so many things that are not available in France.
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E
Rating: 5 out of 5
Super fast and careful shipping, products as expected, perfect we recommend and will reorder
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J
Rating: 3 out of 5
For the order I was able to place recently, everything went well, received in a very reasonable time with all the ordered products. However, for an order placed earlier, since the corresponding package never arrived, I requested a refund and that has not yet been done. Above all, I have been waiting for the refund confirmation from them for 3 weeks. I find this a bit unacceptable.
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Q
Rating: 5 out of 5
Products carefully well packaged. Soon to reorder.
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B
Rating: 5 out of 5
At the top
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C
Rating: 5 out of 5
Top
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J
Rating: 5 out of 5
Ultra fast delivery, product as described, the real ranch sauce or BBQ sauce like in the USA. The price hurts a bit but at the same time, it's unavailable elsewhere. Thank you, I will come back.
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A
Rating: 5 out of 5
VERY GOOD
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S
Rating: 5 out of 5
Perfect, I was desperately looking for root beer in France
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V
Rating: 1 out of 5
Order of two bottles placed on November 8, 2025. According to the Mondial Relay tracking, the package was shipped on 10/11/2025 but was never delivered. Despite several attempts to contact the seller (emails, website form, and phone calls), I received no response. I also sent a registered letter requesting a refund, which was never picked up by the recipient. I cannot judge the quality of the products since I never received them, but my experience with customer service is very unsatisfactory due to the complete lack of communication.
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E
Rating: 5 out of 5
Package received within the announced deadlines, careful shipment, it's very correct!
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L
Rating: 5 out of 5
Super and very fast, I completely recommend it!!
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E
Rating: 5 out of 5
Perfect and fast
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E
Rating: 1 out of 5
Dissatisfied. 4 products with expired dates: M&Ms cookie (Oct 25), M&Ms pretzel (Aug 25), Twitter cookie shower (Sept 25) and pop tart chocolate&marshmallow box Dec 25). I hope at least that the products will be refunded. E
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M
Rating: 3 out of 5
It's a shame that the delivery was long and that I couldn't find the products that were previously available on your site. I remain satisfied but slightly disappointed, especially considering the delivery price... thank you!
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E
Rating: 5 out of 5
Crazy, very often out of stock but crazy
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S
Rating: 5 out of 5
Perfect
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W
Rating: 2 out of 5
Immediately after placing my order I asked them to change the location for the delivery, they never responded back or supported my request
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F
Rating: 5 out of 5
Careful shipping, fast and excellent products
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A
Rating: 5 out of 5
Top-notch, fast and serious delivery, wide selection at competitive prices on certain items, a little extra with the anti-waste initiative, well-packaged parcel received without damage, the box intact despite the holidays and compared to other suppliers! Thank you very much.
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L
Rating: 3 out of 5
! can of heinz tomato soup was not in order but charged
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Y
Rating: 5 out of 5
Product quality, fast and careful shipping 100% satisfied!
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E
Rating: 5 out of 5
Easy order and received very quickly without any issues. Thank you.
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A
Rating: 5 out of 5
Fast delivery and product as described, I recommend!
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B
Rating: 5 out of 5
Fast and good products
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C
Rating: 5 out of 5
Really great, I recommend
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B
Rating: 5 out of 5
Awesome !!
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E
Rating: 5 out of 5
Very good
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R
Rating: 5 out of 5
Order received very quickly. The packaging was impeccable with even a little attention/surprise inside.
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F
Rating: 5 out of 5
Nothing to say
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C
Rating: 5 out of 5
Authentic products, fast delivery
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L
Rating: 1 out of 5
Order received with a candy scent different from the one ordered. I contacted Pops America several times to report the error, with no response. Very disappointed with the customer service. I do not recommend.
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P
Rating: 2 out of 5
The candies had not been stored properly; they were dry and crumbly, unfortunately
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M
Rating: 5 out of 5
Very good
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